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Overall employee rating

2.9
Based on 16 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Field Service Technician
2.9
21 January 2026
Okay Pay, But Work-Life Balance Can Be Tough
Pros: The pay is pretty solid for a Field Service Technician, especially in the Dallas area. You get decent benefits too. The actual elevator maintenance work can be interesting, and my immediate team is usually supportive.
Cons: Work-life balance here is the main issue. As a Field Service Technician in the vertical transportation industry, you're constantly on call. It's tough to plan things when you're working 50+ hours some weeks for onsite roles.
Advice to Management: Management needs to figure out staffing levels. More technicians would help spread the load and reduce the insane on-call hours. Invest in better scheduling tools too.
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Field Service Technician
3.1
17 December 2025
Okay for field service, but watch the hours
Pros: The job security is good in the vertical transportation industry. You learn a lot about elevator maintenance, and the pay and benefits package is decent. I liked that the core team in the Atlanta office was pretty supportive.
Cons: Work-life balance can be a real struggle, especially as a Field Service Technician. You're often on call, which means longer hours than advertised sometimes. It's tough to plan personal stuff when you're always on the go with onsite repairs.
Advice to Management: Try to better manage the on-call rotations for Field Service Technicians to improve work-life balance. More staff would help reduce the burden on existing teams.
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