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Overall employee rating

2.9
Based on 16 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Field Service Technician
3.1
17 December 2025

Okay for field service, but watch the hours

Working at TK Elevator as a Field Service Technician had its moments. The pay was solid, but the work-life balance for field roles could get tricky with unexpected calls and long days, especially in elevator maintenance.


Pros

The job security is good in the vertical transportation industry. You learn a lot about elevator maintenance, and the pay and benefits package is decent. I liked that the core team in the Atlanta office was pretty supportive.


Cons

Work-life balance can be a real struggle, especially as a Field Service Technician. You're often on call, which means longer hours than advertised sometimes. It's tough to plan personal stuff when you're always on the go with onsite repairs.


Advice to Management

Try to better manage the on-call rotations for Field Service Technicians to improve work-life balance. More staff would help reduce the burden on existing teams.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Field Service Technician
2.9
3 April 2026
Steady Work for Elevator Techs in ATL
Pros: Working as a Field Service Technician, I felt pretty secure. The elevator industry always needs maintenance, so there's consistent work, especially with commercial elevators across the Atlanta metro area. You won't worry much about layoffs.
Cons: While job security is solid, the path for career growth as a technician can feel a bit stagnant. It's tough to move up quickly sometimes, and pay raises don't always reflect your experience or the demanding onsite work schedule.
Advice to Management: Try to create more defined career ladders for Field Service Technicians. Also, review compensation to ensure it stays competitive for experienced onsite workers.
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Field Service Technician
3.1
4 March 2026
Pay's Solid for Field Techs, Benefits Eh
Pros: The hourly pay for a Field Service Technician in Dallas, TX is pretty good. You definitely get paid for overtime, which helps out a lot. It's a stable corporate environment.
Cons: Health insurance premiums feel high, and the deductible can be tough. The 401k match isn't super competitive in the elevator industry. Dental and vision plans are just okay.
Advice to Management: Look into improving the health insurance plans and maybe bumping up the 401k match. It would make a big difference for us field teams.
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Field Service Technician
2.6
4 March 2026
Solid field team, corporate culture needs a refresh
Pros: I really liked my direct team. Everyone as a Field Service Technician worked well together. There's a decent sense of camaraderie among the onsite crew, which is important when you're out there every day.
Cons: The biggest issue is the corporate culture. It feels pretty old-school, and there's a lot of resistance to change or new tech in the elevator industry. Innovation often gets bogged down, making daily tasks harder than they need to be.
Advice to Management: Seriously consider new ideas from the ground up. Listen to what your Field Service Technicians are saying about processes and technology. Embrace modernization to stay competitive in the elevator industry.
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