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Overall employee rating

2.9
Based on 16 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Field Service Technician
3.1
5 July 2026

Pay's Solid for Field Techs, Benefits Eh

It's a decent gig if you're looking for steady work in the elevator industry. The paychecks are solid, especially with overtime, but the benefits package definitely needs some work.


Pros

The hourly pay for a Field Service Technician in Dallas, TX is pretty good. You definitely get paid for overtime, which helps out a lot. It's a stable corporate environment.


Cons

Health insurance premiums feel high, and the deductible can be tough. The 401k match isn't super competitive in the elevator industry. Dental and vision plans are just okay.


Advice to Management

Look into improving the health insurance plans and maybe bumping up the 401k match. It would make a big difference for us field teams.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Field Service Technician
2.9
3 April 2026
Steady Work for Elevator Techs in ATL
Pros: Working as a Field Service Technician, I felt pretty secure. The elevator industry always needs maintenance, so there's consistent work, especially with commercial elevators across the Atlanta metro area. You won't worry much about layoffs.
Cons: While job security is solid, the path for career growth as a technician can feel a bit stagnant. It's tough to move up quickly sometimes, and pay raises don't always reflect your experience or the demanding onsite work schedule.
Advice to Management: Try to create more defined career ladders for Field Service Technicians. Also, review compensation to ensure it stays competitive for experienced onsite workers.
Show more
Field Service Technician
2.6
4 March 2026
Solid field team, corporate culture needs a refresh
Pros: I really liked my direct team. Everyone as a Field Service Technician worked well together. There's a decent sense of camaraderie among the onsite crew, which is important when you're out there every day.
Cons: The biggest issue is the corporate culture. It feels pretty old-school, and there's a lot of resistance to change or new tech in the elevator industry. Innovation often gets bogged down, making daily tasks harder than they need to be.
Advice to Management: Seriously consider new ideas from the ground up. Listen to what your Field Service Technicians are saying about processes and technology. Embrace modernization to stay competitive in the elevator industry.
Show more
Field Service Technician
3.0
28 February 2026
Stable Field Work, Slow Career Path
Pros: The pay is pretty solid, especially for skilled trades in the elevator industry. You get decent benefits and job security is good since it's an essential service. As a Field Service Technician, the work is steady.
Cons: Career growth here is definitely a challenge. It's tough to move up from a Field Service Technician role unless someone retires or leaves. There aren't many clear paths for advancement, even with years of preventative maintenance experience. The big corporate structure makes internal transfers feel really slow.
Advice to Management: Invest more in developing clearer career paths for field service employees. It would really help with retention if people could see a future beyond their current role.
Show more

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