Banner image for Amazon Web Services (AWS)

Overall employee rating

3.2
Based on 103 reviews
5
4
3
2
1
Detail Ratings
Work life balance
2.0
Career Growth
4.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
4.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Cloud Support Engineer
2.7
13 April 2026
AWS: Tough for WFH in technical support roles
Pros: You learn a ton, fast, especially about various cloud computing services. There's good career growth if you stick it out and are willing to pivot. The pay and benefits are solid for a big tech company.
Cons: Work flexibility is a huge challenge, especially for onsite technical support roles. We're expected to be in the Dallas office for most shifts, and the on-call rotations are intense, often affecting work-life balance.
Advice to Management: Management needs to seriously re-evaluate work-from-home policies for Cloud Support Engineers. More remote options or hybrid models would significantly improve morale and retention, especially with so much competition in cloud computing.
Show more
Software Development Engineer (SDE I)
3.4
6 April 2026
Decent Flexibility, But Team-Dependent
Pros: My specific team for cloud computing projects allowed for some hybrid work, typically 2-3 days remote, which was a big plus. It's good to have that option for a Software Development Engineer role, especially when you need focus for coding tasks at home.
Cons: The work flexibility can really vary; some managers are pretty strict about in-office attendance, even for those in non-customer facing AWS infrastructure roles. Also, while you might work from home, the expectation to be online and responsive is high, which impacts actual work-life balance.
Advice to Management: Try to standardize hybrid work policies across all teams so it's not so manager-dependent. Consistent guidance on work from home expectations for roles like Software Development Engineer would improve morale and reduce burnout.
Show more
Cloud Support Engineer
3.1
4 April 2026
Flexibility is tough in this big tech role
Pros: Good pay and benefits for big tech. You get solid health insurance and decent PTO. The team itself is usually supportive, especially within the Cloud Support Engineer group.
Cons: Work flexibility isn't great here, especially in the Seattle, WA office. Most teams push for onsite or rigid hybrid schedules. It's hard to adjust your hours, even when you're hitting your metrics. The culture is very 'always on,' which makes work-life balance tough.
Advice to Management: Consider more genuine work flexibility options for engineers, not just token gestures. Empower team leads to offer more flexibility based on performance.
Show more

Latest jobs from Amazon Web Services (AWS)

More jobs
Software Development Engineer
3.3
3 April 2026
Okay flexibility, but not for everyone
Pros: Some teams are good about adjusting schedules for appointments. The option for hybrid work has been nice for the Seattle, WA office employees, letting us balance a bit. I appreciated the WFH during peak pandemic, that was solid.
Cons: For a Software Development Engineer in cloud computing, the on-call rotations can totally kill your plans. There's often pressure to be available, and changing team norms for flexibility can be tough. It's not the best for real work-life balance if you're aiming for true remote freedom.
Advice to Management: I'd suggest more consistent policies around work flexibility across teams. Giving managers better tools to support varied schedules for their Software Development Engineer staff would really help.
Show more
Cloud Support Engineer
3.3
26 March 2026
Remote Work Is Possible, But Has Limits
Pros: I appreciate the initial remote work setup; it's great not dealing with a commute. For cloud computing roles, you can often arrange your schedule if you're good at time management. The benefits package is pretty solid too, which is a plus.
Cons: The "work flexibility" can be a bit of a mirage depending on your team and manager. Some teams really push for a hybrid model even when you're technically remote. There's a lot of pressure, and I've found it tough to truly disconnect, leading to long hours that impact work-life balance. Not all managers truly embrace WFH.
Advice to Management: Managers need more consistent training on truly supporting remote work and setting boundaries. Trusting employees with flexible schedules can improve morale and reduce burnout for technical roles.
Show more
Software Development Engineer
3.4
12 March 2026
Flexibility Can Be Hit Or Miss
Pros: As a Software Development Engineer, some teams definitely offer a decent hybrid work model. It's nice to have the option for a few WFH days each week. This big tech company does try to give some autonomy to individual teams on how they manage their schedules.
Cons: True work flexibility is tough when you're in the cloud computing industry and always oncall. There's always pressure to deliver, so even with hybrid options, you often feel like you need to be available. It really depends on your manager if you'll actually get that flexibility in the Seattle, WA office.
Advice to Management: AWS leadership should standardize work-from-home and hybrid policies across all engineering organizations. It would help a lot with consistency and employee morale.
Show more
Cloud Support Engineer
3.1
17 February 2026
Flexibility is tough for tech roles here
Pros: The pay and benefits are really solid, which is a major plus. You learn a ton in cloud computing and can really grow your career if you stick it out.
Cons: As a Cloud Support Engineer, true work flexibility is practically non-existent due to constant on-call rotations and strict SLAs. Even with a 'hybrid' policy, getting consistent remote work or adjusting your schedule is a constant battle in the Seattle office. Forget about a great work-life balance if you're not on a super chill team.
Advice to Management: Management needs to really look at how they define 'flexibility' for their technical teams. Empower managers to actually offer genuine work-from-home options and not just an onsite-heavy hybrid model. Understand that a rigid schedule impacts employee retention, especially in a competitive big tech market.
Show more
Software Development Engineer
3.4
11 February 2026
Hybrid model at AWS is pretty standard
Pros: They offer a hybrid work model, which is better than full onsite. I get a couple of remote days each week for backend services work, which helps with focus. Decent equipment provided for both home and office setups, solid for distributed systems development.
Cons: The "hybrid" isn't super flexible; expect to be in the Seattle office 3 days a week, no real exceptions for Software Development Engineer roles. It can make personal appointments tricky when you're tied to the office schedule. It's not true work-from-home flexibility.
Advice to Management: Focus on trust and outcome, not just office presence. For Software Development Engineer roles, more flexible WFH options could really boost morale and productivity, especially for teams working on global cloud computing initiatives. It's tough to balance without true flexibility.
Show more
Software Development Engineer
3.4
10 February 2026
Okay flexibility, but expect high intensity
Pros: Remote work options are solid for many SDE roles. As a Software Development Engineer, I've appreciated the ability to work from my home office in Austin, TX most days. It's a huge perk in big tech, offering decent WFH flexibility.
Cons: But the 'flexibility' often means flexible hours *around* a very demanding schedule. Work-life balance is tough in cloud computing. You're expected to be available, even if you're WFH, which can really blur the lines.
Advice to Management: Managers need to actively encourage disconnecting. The always-on culture, even with WFH, leads to burnout for engineers in enterprise solutions.
Show more
Software Development Engineer
3.4
8 February 2026
Hybrid Flexibility Varies A Lot By Team
Pros: Being a Software Development Engineer here means some teams have good hybrid options. It's nice to have WFH days to manage life stuff. This flexibility is a big plus in big tech when it works out.
Cons: The problem is consistency; work flexibility depends heavily on your specific manager. Some teams in Seattle, WA are much stricter with onsite requirements than others. It's not always equitable across different cloud computing projects.
Advice to Management: Try to standardize hybrid policies more across the board. Make it clearer for all cloud computing development teams, not just letting individual managers decide. This would improve overall work flexibility.
Show more

Are you sure?

Once you confirm, please note that this action cannot be undone.