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Overall employee rating

3.2
Based on 103 reviews
5
4
3
2
1
Detail Ratings
Work life balance
2.0
Career Growth
4.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
4.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Cloud Support Engineer
3.1
10 July 2026

Flexibility is tough in this big tech role

Working at AWS as a Cloud Support Engineer had its ups and downs. The pay was good, but the lack of flexibility really impacted my overall experience. It's a demanding environment.


Pros

Good pay and benefits for big tech. You get solid health insurance and decent PTO. The team itself is usually supportive, especially within the Cloud Support Engineer group.


Cons

Work flexibility isn't great here, especially in the Seattle, WA office. Most teams push for onsite or rigid hybrid schedules. It's hard to adjust your hours, even when you're hitting your metrics. The culture is very 'always on,' which makes work-life balance tough.


Advice to Management

Consider more genuine work flexibility options for engineers, not just token gestures. Empower team leads to offer more flexibility based on performance.


Ratings by topic
2.0
Work life balance
4.0
Career Growth
2.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Software Development Engineer
3.3
27 April 2026
Great for growth, tough on work-life sometimes
Pros: The career growth here is pretty solid, especially for engineers. If you're looking to learn a lot in big tech and move up, there are always new projects. You get exposed to a ton of different services in the cloud computing industry, which is awesome for skill development.
Cons: The pace can be pretty intense, so work-life balance isn't always great. You really have to advocate for yourself to get on interesting teams sometimes. It's a huge company, so navigating internal processes for a promotion or a new role can feel like a lot.
Advice to Management: Try to better manage team workloads to improve employee retention and prevent burnout. Encourage more transparent career pathing for individual contributors.
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Software Development Engineer
3.4
25 April 2026
Good Pay, but RSU Vesting is Key
Pros: As a Software Development Engineer, the total compensation package in the cloud computing industry is pretty solid, especially with the Restricted Stock Units (RSUs) that vest over time. The health benefits are comprehensive for a big tech company, and the 401k match is decent.
Cons: The base salary for technical roles can sometimes feel lower than other top companies, relying heavily on those RSUs to make up the difference. The vesting schedule means you're tied to the company for a few years to see the full compensation, which isn't ideal for everyone.
Advice to Management: Consider increasing upfront base salaries for SDEs and other technical roles to be more competitive, reducing the heavy reliance on long-term stock compensation. Also, make the full compensation and benefits structure clearer from the start.
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Software Development Engineer
3.0
16 April 2026
Good for experience, but watch your back.
Pros: AWS is a leader in cloud computing, so there's always demand for engineers with this experience. As a Software Development Engineer here, you gain solid skills. The sheer scale of projects in the Seattle office means job stability often feels good initially.
Cons: The internal stack ranking system can make job security feel shaky if you're not consistently exceeding. There's pressure, and it's a big tech company, so performance reviews are super intense. Layoffs can hit teams, even in backend services roles.
Advice to Management: Ease up on the stack ranking. It creates unnecessary internal competition and makes people nervous about job security. Focus more on team collaboration.
Show more

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