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Overall employee rating

2.9
Based on 29 reviews
5
4
3
2
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.0
30 March 2026
Work Flexibility Needs Some Improvement Here
Pros: It's a huge employer in the e-commerce industry, so there's good job security. The company culture is generally okay, and you get to work on interesting large-scale projects. Pay and benefits are decent for the Beijing market.
Cons: Work flexibility is tough, especially as a Software Engineer. There isn't a robust hybrid model, so you're mostly expected onsite. It can make balancing personal life challenging, even for a big tech company.
Advice to Management: For Software Engineer roles and other tech teams, consider implementing a clearer and more generous hybrid work policy. It would really help with employee morale and make JD.COM more competitive for top talent in the e-commerce sector.
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Software Engineer
2.4
30 March 2026
Long Hours, Not Much Flexibility at JD.COM
Pros: The scale of e-commerce logistics projects is huge, which is great for career development in big tech. I learned a ton about high-traffic systems as a Software Engineer. The team itself in the Beijing office was generally supportive, which made the long hours a bit more bearable.
Cons: Work flexibility is pretty low. It's often a 9-9-6 culture, meaning you're expected to be in the office a lot. There's almost no option for remote work, even for emergencies. For those of us in technical roles, it can really burn you out with the constant pressure and lack of personal time.
Advice to Management: You need to seriously rethink the focus on face time and implement some real work flexibility policies. Trust your employees in e-commerce roles to manage their time. It would help with burnout and retention.
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Software Engineer
2.9
6 February 2026
Work Flexibility is a Bit of a Mixed Bag
Pros: Some teams actually offer a decent hybrid model, especially for us Software Engineer roles. It's nice not being fully onsite five days a week, which is common in the e-commerce industry here. I could usually adjust my schedule a bit if needed for appointments.
Cons: But true work-from-home days are rare for most teams in the Beijing office. There's often pressure to be visible, and it's tough for last-minute changes for as a Software Engineer. Management isn't always keen on true work-life balance when projects are heating up.
Advice to Management: Try to trust your employees more with flexible hours, especially for critical roles like software development. More clarity on WFH policies would help a lot with morale and retaining talent.
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Logistics Coordinator
3.0
6 February 2026
Okay Flexibility for Operations, But Still Corporate
Pros: They've started offering a hybrid model for some teams, which is a step up. As a Logistics Coordinator, I appreciate not being stuck in the Beijing office five days a week. It helps a bit with daily commutes and life stuff.
Cons: It's not truly flexible though. We still have mandatory onsite days, even when tasks could easily be done remotely. For an e-commerce giant, I'd expect more modern remote options. It feels like they're just checking a box.
Advice to Management: Consider truly embracing remote or more flexible schedules for roles that don't absolutely require physical presence. It would boost morale and attract better talent in the e-commerce and supply chain industry.
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Software Engineer
3.1
22 December 2025
Flexibility is Okay, but Has Limits
Pros: As a Software Engineer, I did get some decent work flexibility when I needed to handle personal stuff. The Beijing office was pretty understanding about occasional doctor appointments. It's not fully remote, but hybrid work sometimes gets approved for specific teams.
Cons: But for everyday work flexibility, it's tough. Most tech roles require you to be onsite for core hours, which isn't always ideal. There's not much room for true flexible hours or remote options unless you're very senior or have a special arrangement. It feels like a very traditional corporate environment in that regard.
Advice to Management: Consider implementing more structured hybrid work policies or clearer remote options for tech roles to improve work-life balance and attract top talent.
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Supply Chain Analyst
3.1
18 December 2025
Okay flexibility for a big tech company
Pros: As a Supply Chain Analyst, the hybrid model is a big plus. We get to work from home a couple of days each week. This really helps cut down on the tough commute in the Beijing office.
Cons: Beyond the hybrid setup, actual work flexibility is pretty low. You're often expected to be online late due to global e-commerce schedules. There's not much room to shift your core hours.
Advice to Management: Consider offering more flexible hours for some teams. The strict in-office days can be tough.
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