Long Hours, Not Much Flexibility at JD.COM
It's a challenging environment, especially for us Software Engineers. The work is interesting in the e-commerce logistics space, but don't expect much work flexibility.
The scale of e-commerce logistics projects is huge, which is great for career development in big tech. I learned a ton about high-traffic systems as a Software Engineer. The team itself in the Beijing office was generally supportive, which made the long hours a bit more bearable.
Work flexibility is pretty low. It's often a 9-9-6 culture, meaning you're expected to be in the office a lot. There's almost no option for remote work, even for emergencies. For those of us in technical roles, it can really burn you out with the constant pressure and lack of personal time.
You need to seriously rethink the focus on face time and implement some real work flexibility policies. Trust your employees in e-commerce roles to manage their time. It would help with burnout and retention.