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Overall employee rating

2.9
Based on 29 reviews
5
4
3
2
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.0
6 April 2026
Decent Pay, Benefits Are Okay, But Could Be Better
Pros: As a Software Engineer, the base salary here in Beijing is pretty competitive for the e-commerce industry. You get a solid yearly bonus if targets are hit, which helps. Health insurance and the standard benefits package are fine.
Cons: Stock options don't vest quickly, so you're waiting a while for that. The pay raises aren't huge each year, even with good performance reviews. Some perks you see at other big tech companies aren't really there.
Advice to Management: Think about improving the long-term incentive structure. Faster stock vesting would keep people happier.
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Software Engineer
2.9
4 April 2026
Solid job security for tech roles at JD.COM
Pros: Working at a big tech company like JD.COM definitely means stability. As a Software Engineer in the Beijing office, I always felt pretty secure in my role, even with market changes in the e-commerce industry.
Cons: While job security is good, it can feel a bit stagnant sometimes. There isn't always clear career pathing or quick promotions, especially within the larger corporate structure.
Advice to Management: Focus more on clear pathways for career progression and promoting internal innovation to keep employees engaged.
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Software Engineer
3.0
30 March 2026
Work Flexibility Needs Some Improvement Here
Pros: It's a huge employer in the e-commerce industry, so there's good job security. The company culture is generally okay, and you get to work on interesting large-scale projects. Pay and benefits are decent for the Beijing market.
Cons: Work flexibility is tough, especially as a Software Engineer. There isn't a robust hybrid model, so you're mostly expected onsite. It can make balancing personal life challenging, even for a big tech company.
Advice to Management: For Software Engineer roles and other tech teams, consider implementing a clearer and more generous hybrid work policy. It would really help with employee morale and make JD.COM more competitive for top talent in the e-commerce sector.
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Software Engineer
2.4
30 March 2026
Long Hours, Not Much Flexibility at JD.COM
Pros: The scale of e-commerce logistics projects is huge, which is great for career development in big tech. I learned a ton about high-traffic systems as a Software Engineer. The team itself in the Beijing office was generally supportive, which made the long hours a bit more bearable.
Cons: Work flexibility is pretty low. It's often a 9-9-6 culture, meaning you're expected to be in the office a lot. There's almost no option for remote work, even for emergencies. For those of us in technical roles, it can really burn you out with the constant pressure and lack of personal time.
Advice to Management: You need to seriously rethink the focus on face time and implement some real work flexibility policies. Trust your employees in e-commerce roles to manage their time. It would help with burnout and retention.
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Logistics Coordinator
3.0
3 March 2026
Decent Pay, Standard Benefits for Big Tech
Pros: As a Logistics Coordinator, the base salary here is pretty decent for e-commerce roles. You get an annual bonus which is a nice perk too. Health insurance is also solid for Beijing employees.
Cons: It's tough to get big raises year-over-year, even with good performance. The benefits package isn't as expansive as other big tech companies. There's not much in terms of unique perks.
Advice to Management: Look into improving the long-term compensation growth for key operational roles like logistics. Boosting the overall benefits package would also help attract and retain top talent in the e-commerce industry.
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Software Engineer
3.0
3 March 2026
Okay Pay, Benefits Could Be Better
Pros: The base salary for a Software Engineer here is pretty competitive in the Beijing tech market. They do offer a year-end bonus, which is a nice perk if you hit your targets. It's solid for regular payroll.
Cons: The benefits package isn't great for a big tech company; it's just average. Things like vacation days felt a bit stingy compared to other major players in the e-commerce industry. Retirement contributions weren't impressive either.
Advice to Management: Management should really look into enhancing the benefits package. Better vacation policies and improved retirement plans would make JD.COM much more attractive, especially for retaining talent in the competitive e-commerce industry.
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Software Engineer
3.0
28 February 2026
Fast-paced environment, lots of growth, but be ready.
Pros: I loved the pace of e-commerce development as a Software Engineer. You get to work on some really impactful projects, and the teams in the Beijing office are usually very collaborative. The challenges definitely push your skills forward.
Cons: The company culture here is super intense. Expect long work days, sometimes 996 (9am-9pm, 6 days a week), which really hurts your work-life balance. There's not much flexibility; it's mostly onsite with little WFH option.
Advice to Management: Leadership needs to seriously rethink the '996' culture. It burns people out fast, and it's hard to retain good talent when the pressure is constantly so high. More focus on employee well-being would go a long way.
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Software Engineer
2.9
26 February 2026
Demanding but Great for Learning as Software Engineer
Pros: The tech stack is pretty modern, so you learn a lot quickly here. As a Software Engineer, I got solid experience in a big tech environment. There's also good mentorship from senior folks early on, which is a plus for new hires.
Cons: Work-life balance can be tough. The corporate culture really expects long hours, especially in the Beijing office. It's a high-pressure e-commerce environment, so burnout is a real concern for many teams.
Advice to Management: Try to focus more on employee well-being and managing work hours better. Reducing the pressure for constant overtime could really improve morale and retention.
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Software Engineer
2.6
14 February 2026
Fast-paced, but culture needs real work
Pros: Working in the e-commerce industry at JD.COM is a huge learning curve. As a Software Engineer, I got to tackle big challenges. The scale of projects and the technical exposure are impressive.
Cons: The company culture is pretty tough. It's often the '996' grind (9 AM to 9 PM, 6 days a week), especially in the Beijing office. There's a lot of pressure to deliver, leaving little time for a personal life.
Advice to Management: Management really needs to rethink the 996 culture. It burns people out fast, which isn't sustainable for long-term talent retention. More focus on actual work-life balance would make a huge difference.
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Operations Analyst
3.0
11 February 2026
Pay's Decent, But Benefits Need Work
Pros: The base salary is pretty good for an Operations Analyst, especially if you're working in the Beijing office. You get paid on time, and there's a solid annual bonus if the company hits its targets in the competitive e-commerce industry. It's a big tech company, so job security helps.
Cons: Beyond the base, the benefits aren't great. Health insurance coverage could be better, and there aren't many perks beyond the basics. The bonus structure sometimes feels a bit opaque, which is frustrating; don't expect huge stock options.
Advice to Management: Management should seriously review the benefits package. Better health coverage and clearer bonus criteria would boost morale. Consider offering more competitive perks to retain talent in this fast-paced industry.
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