OpsWerks: Managed Services for Elite DevOps & SRE Teams
For the past decade OpsWerks has been the trusted partner to some of the world's most demanding platform and infrastructure DevOps and SRE teams. We’ve delivered managed services that help them operate and support mission-critical systems at scale.
Our Managed Services Model: predictable pricing, aligned incentives, and strict focus on operational outcomes: not headcount.
What We Manage:
Multi-Cloud Operations: 24/7 operations and support for business-critical infrastructure across your entire public, private, and hybrid cloud environments. We modernize infrastructure, including Kubernetes orchestration; enabling you to run demanding workloads like AI/ML at production scale.
Complex Migrations: Execute high-stakes migrations with zero downtime. Recent project delivered 10x faster completion and 90% cost savings compared to internal estimates with zero unplanned downtime.
Incident Response & Monitoring: Full ownership of monitoring, alerting, and incident resolution. We proactively maintain stability so your developers can focus on building and deploying applications serving millions of users.
Why Managed Services vs. Staff Aug: We own outcomes, not timesheets. You get predictable costs, guaranteed SLAs, and a team incentivized to deliver results, not bill hours.
Proof of outcomes here: https://opswerks.com/case-studies
Rating Reviews
Rating is calculated based on
5
reviews and is evolving.
Pros: The team is supportive, which helped me learn about various DevOps tools. They also have a solid remote work-from-home policy. It's a pretty chill environment overall.
Cons: Career growth is definitely slow here, especially for entry-level tech roles. There wasn't a clear path for promotion or any real mentorship programs. I felt stuck after about a year.
Advice to Management: Please create clearer career ladders and invest in dedicated mentorship programs for junior staff. It would help a lot with retention for the software development team.
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Pros: The salary for technical roles like mine was definitely competitive. Annual raises were consistently fair if you hit your goals. The health insurance was also pretty okay for a mid-sized tech company.
Cons: PTO felt a bit stingy, not great compared to industry standards. No 401k match at all, which is a big miss. Dental and vision plans were super basic, too.
Advice to Management: Seriously consider adding a 401k match. It's a dealbreaker for many. Also, a more robust PTO policy would help attract top talent for future IT operations roles.
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Pros: Some of the team leads are genuinely supportive and understand the technical challenges. For a startup, they do try to keep the dev teams engaged, especially in terms of flexible hours for us remote employees.
Cons: Upper management communication feels very disconnected. There's a real lack of clear vision from the top, which makes it tough for engineering roles. It's hard to get clear answers on project priorities, and feedback loops are slow.
Advice to Management: Work on improving communication channels from the executive team down. Provide clearer roadmaps and strategic direction for engineering leadership to follow. Regular 1-on-1s for managers need better structure.
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What is the work-from-home policy like at OpsWerks for remote software engineers?
OpsWerks offers a hybrid work model, allowing software engineers in the Denver tech hub to work remotely up to two days a week. This policy balances the benefits of remote flexibility with the collaborative advantages of in-office interaction for our team.
Does OpsWerks offer remote work options for their software engineering roles, or is it primarily an in-office position in Dallas?
OpsWerks provides a hybrid work model for many roles, including software engineers, allowing for a mix of in-office and remote work. This flexibility is a key aspect of their approach to work-life balance for employees in the Dallas tech scene.
What is the typical work environment like for a software engineer at OpsWerks, especially regarding team collaboration?
At OpsWerks, the culture for software engineers emphasizes collaboration, often utilizing agile methodologies to foster teamwork. Expect to engage in regular stand-ups and code reviews, which helps in sharing knowledge and ensuring project alignment within our tech teams.
What is OpsWerks' policy on remote or hybrid work for software engineering roles in Austin, Texas?
OpsWerks offers a hybrid work model, allowing software engineers to work from home a couple of days a week. This approach balances in-office collaboration with the flexibility needed for focused development.
What is the general working culture like at OpsWerks for software engineers in Austin?
OpsWerks fosters a collaborative and inclusive environment where engineers are encouraged to share ideas and contribute to project success. Teamwork is highly valued, and there's a strong emphasis on continuous learning and professional development within the tech industry.
