Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
The Day-To-Day Activities
Governance Framework & Policy Management
- Develop and maintain technology governance policies, standards, and frameworks.
- Review policies regularly to ensure alignment with regulatory and industry requirements (e.g., ISO 27001, COBIT, ITIL, NIST).
- Support governance forums, committees, and approval processes.
Risk & Compliance Oversight
- Lead and coordinate technology risk assessments across IT, network, cybersecurity, and cloud environments.
- Track remediation of audit findings and risk treatment actions.
- Support compliance activities related to regulatory and industry requirements.
- Identify emerging technology and operational risks.
IT Controls, Audit & Assurance
- Maintain and monitor IT General Controls (ITGC), cybersecurity, and network controls.
- Support internal and external audits including evidence preparation, audit coordination, and remediation tracking.
- Review critical technology processes such as access management, change management, and incident response.
- Ensure outsourced and managed services comply with governance and security requirements.
Change, Incident & Problem Governance
- Review technology changes to ensure proper risk assessment, testing, approval, and documentation.
- Review major incidents and RCA reports to ensure governance and compliance requirements are met.
- Monitor incident and change trends to identify improvement opportunities.
Reporting & Stakeholder Management
- Prepare governance and risk reports for management and governance committees.
- Act as liaison with auditors, regulators, and internal stakeholders on governance matters.
- Conduct governance awareness and training sessions for IT, network, and cybersecurity teams.
Project & Investment Governance
- Ensure governance, security, and risk requirements are embedded in technology projects and transformation initiatives.
- Support secure-by-design practices and alignment with enterprise governance standards.
Continuous Improvement & Governance Culture
- Promote governance, accountability, and compliance awareness across technology teams.
- Identify opportunities to improve governance processes and controls.
- Lead awareness initiatives related to governance, risk, and policy compliance.
About You
Education
- Bachelor’s degree in IT, Cybersecurity, Telecommunications, Engineering, or related field.
Professional Certifications (Preferred)
- COBIT, CRISC, CISM, CISSP
- ISO 27001 LA/LI
- ITIL and/or PMP
Experience
- Minimum 7 years of experience in technology governance, IT risk, cybersecurity governance, or IT audit.
- Experience working with IT operations, network engineering, and cybersecurity teams.
- Good understanding of ITGC, regulatory requirements, and audit processes.
Core Competencies
- Strong analytical and governance mindset.
- Good communication and stakeholder management skills.
- Understanding of IT and network technologies.
- Strong risk assessment and reporting capabilities.
- Ability to influence and collaborate across teams.
Personal Attributes
- Detail-oriented, organized, and structured.
- High integrity and professionalism.
- Calm and composed during audits, incidents, and escalations.
- Assertive yet collaborative in working with cross-functional teams.
- Able to explain technical or governance concepts in a clear and simple manner.
Spoken Language: Malay, English
Written Language: Malay, English
What’s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.