Overall employee rating

2.9
Based on 6 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Marketing Executive
2.9
29 December 2025
Work-life balance can be a real struggle here
Pros: The team here is generally supportive, which really helps when deadlines hit. There's solid exposure to the latest trends in the telecommunications sector. Plus, the Kuala Lumpur office has decent facilities.
Cons: Work-life balance as a Marketing Executive often feels like an uphill battle. Expect late nights and weekend work, especially during big campaign launches for digital services. It's hard to completely switch off.
Advice to Management: Management needs to really look at workload distribution, especially for roles like mine. Burnout is a real concern in this competitive telecommunications sector; more headcount or better project planning could help.
Show more
Account Manager
3.0
29 December 2025
Okay for Stability, Slow for Career Growth
Pros: The team in the Kuala Lumpur office is generally supportive, which is a big plus. There's good job security working for a major mobile network operator, especially in the telecoms industry. They offer some decent training programs if you actively seek them out.
Cons: Career growth here is pretty slow for sales roles like mine. There isn't a clear path for advancement, and internal promotions don't happen often. It often feels like you're stuck in the same spot for a long time.
Advice to Management: Management needs to develop clearer career progression paths for employees. Implement a better system for internal promotions and skill development across all departments.
Show more
Customer Service Representative
2.7
26 December 2025
Decent company culture, but it's a grind
Pros: I liked my team; they're supportive, especially when you're new as a Customer Service Representative. There's a decent sense of camaraderie in the Kuala Lumpur office. We often help each other out with tough customer calls.
Cons: The culture can feel a bit rigid and top-down. Innovation isn't really encouraged from the ground up. It's a corporate environment, and sometimes the pressure to hit targets overshadows everything.
Advice to Management: Listen more to the frontline staff. There's a lot of good feedback that gets ignored, especially for those in customer-facing roles. Try to foster a more open and collaborative culture.
Show more

Latest jobs from U Mobile

More jobs
Sales Executive
2.7
24 December 2025
Okay for sales, but pay could be better
Pros: The commission structure for Sales Executives is pretty transparent. You can earn decent money if you hit your targets. Medical benefits are standard for the telecommunications industry here.
Cons: Base salary for an entry-level Sales Executive isn't very competitive. It's tough to get significant raises without moving up. Other benefits like retirement contributions could be better in this corporate environment.
Advice to Management: Focus on increasing base salaries for sales roles. Revisit the overall benefits package to be more competitive for the Kuala Lumpur market.
Show more
Customer Service Executive
2.6
22 December 2025
Leadership's fine, but room to grow
Pros: I liked my team a lot in the Kuala Lumpur office. We really supported each other. You also get decent training for entry-level telecom roles.
Cons: Upper management decisions don't always make sense for daily operations. There's not much opportunity for career growth if you're not in a specific department, especially as a Customer Service Executive.
Advice to Management: Listen more to front-line staff on operational challenges. Invest in clearer paths for internal promotions.
Show more
Marketing Specialist
3.3
10 December 2025
Work-life balance is decent but can be tricky.
Pros: I did appreciate the hybrid work model; sometimes I could work from home. The team in the Kuala Lumpur office was usually pretty understanding if I needed to leave a bit early.
Cons: Honestly, as a Marketing Specialist, campaign launches in the telecommunications industry mean super long hours. It's tough to disconnect and there's pressure to hit aggressive targets.
Advice to Management: Try to manage workloads better, especially for Marketing Specialists during peak campaign times. Encourage teams to truly disconnect after hours.
Show more

See More Companies

Are you sure?

Once you confirm, please note that this action cannot be undone.