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Overall employee rating

2.7
Based on 10 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
3.0
Job Security
3.0
Pay and benefits
3.0
Leadership
2.0
Company Culture
3.0
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Software Engineer
2.7
19 April 2026
Decent place, but job security feels unstable
Pros: You learn a lot here, especially about payment processing for games. The team in the Los Angeles office is generally pretty good to work with. There's always new tech to explore.
Cons: Job security is a real concern, honestly. Layoffs happen too often, which makes it tough as a Software Engineer to feel safe. The future always seems a bit up in the air in the video game industry here.
Advice to Management: Management needs to focus on creating more stability and transparency. Regular communication about company direction and avoiding frequent, unexpected layoffs would help.
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Payment Operations Specialist
2.4
28 February 2026
Xsolla's fine, but stability is a concern
Pros: You get good experience in the video game industry, especially with payment processing. The WFH setup as a Payment Operations Specialist is solid; I loved working remote from Texas.
Cons: Job security isn't the best at Xsolla. There's always some restructuring or team changes, which makes it feel pretty unstable after seeing a few rounds of layoffs.
Advice to Management: Focus on creating more stable teams and clearer long-term plans. Employees need to feel secure to really invest their best work.
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Account Manager
2.7
21 February 2026
Culture is Okay, But It's a Work in Progress
Pros: I've met some genuinely good people here, especially on my direct team in the Los Angeles, CA office. As an Account Manager, I felt supported by my peers, which was key. There's a strong drive for innovation in payment processing for game developers.
Cons: The overall company culture can feel pretty fragmented. It's tough to get clear direction sometimes from leadership. The hybrid work setup doesn't always help, as communication isn't always smooth across the board.
Advice to Management: Focus on truly aligning leadership on core values and communicating them better. Invest in consistent team-building, especially for those in remote and hybrid work setups, to strengthen the overall company culture.
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Latest jobs from Xsolla

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Account Manager
2.9
21 February 2026
Hybrid Work Model Has Some Hiccups
Pros: I liked the option for hybrid work. For an Account Manager, it's good to have some days remote, especially working from Los Angeles to avoid traffic. It helps manage personal appointments without too much fuss.
Cons: The true flexibility for my role in gaming payment processing often felt limited. There's pressure to be in the office more than 'hybrid' suggests. It can be tough to juggle client calls and team meetings across different time zones when you're expected onsite.
Advice to Management: Re-evaluate what 'hybrid' truly means for all roles. Ensure managers aren't subtly pushing for more in-office time than company policy states. Be consistent with work-from-home policies across teams.
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Software Engineer
2.7
15 February 2026
Remote is good, but job security is iffy
Pros: The remote work flexibility was really good for my schedule. Working on projects in the gaming industry can be pretty interesting too. You sometimes get to build cool developer tools.
Cons: Job security here is a big worry, especially as a Software Engineer. There are always rumors, and layoffs happen without much warning. It's hard to feel secure in your role.
Advice to Management: Management needs to be more transparent about the company's direction and headcount plans. Regular communication would help ease a lot of the anxiety around job security.
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Software Engineer
3.1
14 February 2026
Work-life balance is okay, but it's a grind.
Pros: The teams are usually pretty collaborative, which helps when you're tackling tough problems for the gaming industry. There's decent flexibility for remote work days, so you can manage your personal appointments easier.
Cons: As a Software Engineer, I often found myself working longer hours than a standard 40-hour week. The pressure to meet aggressive deadlines on the payment platform projects definitely impacts your personal time, especially in the Los Angeles office where the energy is always high.
Advice to Management: Encourage teams to take breaks and push back on unrealistic deadlines. Burnout is a real issue for many, especially in core dev roles.
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Account Manager
3.0
12 February 2026
Solid pay, but career growth is slow
Pros: The pay and benefits are actually pretty solid for someone in gaming payments. I also really liked my direct team; everyone was supportive. You get good exposure to the gaming industry working with game developers in Los Angeles.
Cons: Career growth is really tough here, especially as an Account Manager. There's not a clear path for promotions, and internal opportunities for different roles are super limited within this mid-sized tech company. It felt like management didn't prioritize employee development or professional training programs much.
Advice to Management: Create clearer career paths for employees, especially for roles like Account Manager. Invest more in professional development and mentorship programs to help people grow internally.
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Product Manager
2.9
8 February 2026
Leadership is a mixed bag for Product Managers
Pros: I did get a lot of autonomy in my Product Manager role. Some senior managers were really supportive and pushed for innovation within the gaming industry. It felt good to own my projects.
Cons: There's a lot of churn in middle management, which makes it tough to get consistent direction. Decisions often felt reactive, and it was hard to see the big picture strategy. Communication from the top could be way better.
Advice to Management: Work on developing a clearer vision and communicating it effectively across all levels. Invest in management training to reduce turnover and build stronger teams.
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Account Manager
2.7
19 January 2026
Okay for a start, but growth is slow
Pros: You get solid experience in payment solutions for game developers, which is cool. The Sherman Oaks office has a decent vibe, and you learn a lot about different game studios. Good for entry-level folks in the gaming industry.
Cons: Career growth for Account Manager roles is pretty stagnant. There aren't many clear paths to advance, and internal promotions are rare. You can easily get stuck at the same level for years.
Advice to Management: Create more defined career paths for individual contributors. Invest in internal training and mentorship to help employees grow within the company. Don't let people feel stuck.
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Account Manager
2.3
18 December 2025
Tough on WFH, needs more trust
Pros: Some days are chill if your clients are quiet. The Los Angeles office is pretty nice, and the coffee's decent. I've learned a lot about payment processing in the video game industry.
Cons: Work flexibility is a real struggle here. There's a strong push for everyone to be in the office, even for Account Manager roles that could easily be hybrid. WFH days are really limited, it's not a true hybrid model.
Advice to Management: Management should really reconsider their strict onsite policy. Trusting employees with more remote options would improve morale and possibly retention, especially for seasoned sales roles. The current approach feels outdated.
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