Collaboration is quite strong within teams, often involving cross-functional projects with marketing and product development. You can expect regular stand-ups and knowledge-sharing sessions which are key to how Global Blue operates.
Global Blue offers hybrid work arrangements for many roles, balancing office-based collaboration with remote flexibility. Specific arrangements for customer service positions in the travel retail sector depend on team needs and the nature of client interactions.
The culture at Global Blue in London is generally collaborative, with a focus on providing excellent service. Team members often support each other, especially during busy periods, and there's an emphasis on meeting targets within the travel retail sector.
The working culture at Global Blue is generally fast-paced and customer-focused, reflecting its role in the travel retail industry. Expect a collaborative environment where teams support each other to meet client needs, particularly in client-facing positions across international locations.