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Overall employee rating

2.7
Based on 7 reviews
5
4
3
2
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
3.0
Pay and benefits
3.0
Leadership
2.0
Company Culture
3.0
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Sales Associate
3.0
30 April 2026
Solid job security for luxury retail roles
Pros: The luxury market, especially for high-end watches, seems pretty resilient. That makes job security here feel pretty stable, even as a Sales Associate. It's a growing startup, so there's always activity and a steady flow of customers in the Jakarta, Indonesia store.
Cons: While job security is good, your income can fluctuate a bit because of commissions. There's not a ton of work flexibility either, since it's an onsite retail role. Sometimes sales targets feel a little tough to hit.
Advice to Management: Try to offer more clear paths for career growth for Sales Associates. Also, revisit commission structures to ensure more predictable earnings, which would help with overall employee satisfaction.
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Marketing Coordinator
2.9
3 March 2026
Leadership has potential but needs consistency
Pros: Some mid-level managers are really supportive, which is great for learning in the luxury goods space. You get a lot of hands-on experience as a Marketing Coordinator here, especially with different campaign types.
Cons: Upper management sometimes feels out of touch with the day-to-day for our e-commerce retail operations. There's not always clear direction from the top, and it can be tough in the Jakarta office when strategies shift unexpectedly.
Advice to Management: Focus on better communication and transparency from the top down. Actively solicit and integrate feedback from employees across all levels of the growing company to build trust and improve morale.
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Luxury Sales Associate
2.6
28 February 2026
Decent work-life balance for luxury retail, but it varies
Pros: As a Luxury Sales Associate in the Jakarta office, you get fairly predictable hours most of the time. The team is usually good about covering shifts, so it's not always on you to stay late. We do get some quiet periods which is nice.
Cons: During peak seasons or big product drops for our luxury goods, especially with the e-commerce business growing, onsite work can extend well past closing. It's tough to plan things when those last-minute late nights pop up. You can't always guarantee a fixed schedule.
Advice to Management: Try to better staff for peak seasons or communicate longer hours earlier. More consistent scheduling would really help the onsite retail team.
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Latest jobs from Luxehouze

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Sales Associate
2.6
12 February 2026
Leadership is okay, but needs work
Pros: Some immediate managers are really supportive, especially when you're hitting sales targets. They often recognize hard work for us in luxury retail. It's a decent place for entry-level sales associate roles if you want to learn the ropes.
Cons: Upper management feels pretty disconnected from the Jakarta office floor. Communication from them could be way better; sometimes it feels like a startup without the agility. There's not much clear direction for career growth for sales associate positions.
Advice to Management: Focus on improving communication from top-down. Provide clearer paths for career progression for your Sales Associates.
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Sales Associate
2.7
8 February 2026
Leadership at Luxehouze Can Be Hit or Miss
Pros: Some of the direct managers for Sales Associate roles are genuinely supportive. They've got a good handle on the luxury retail market and help you with clienteling, which is great for learning high-end timepieces.
Cons: Upper leadership, especially in the Jakarta store, often feels disconnected. It's tough to get clear direction or support for new ideas from them, which can make things frustrating for the team.
Advice to Management: Try to be more present and involved with the day-to-day operations. Listening to feedback from the sales team, especially those on the front lines of clienteling, would really help improve morale and overall performance.
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Marketing Coordinator
2.7
26 January 2026
Okay startup culture, but expect long hours
Pros: The team here is really tight-knit, especially as a Marketing Coordinator. We're all pretty young and passionate about luxury retail, so it's easy to connect. There are decent team events too, which helps with bonding.
Cons: Sometimes the startup vibe means you're always 'on'. Work-life balance isn't great, and it's common for people to stay late in the Jakarta office. The company culture feels a bit like a grind during peak seasons.
Advice to Management: Try to encourage a better work-life balance for all teams. Maybe implement a 'no emails after 7 PM' rule or dedicated quiet time to prevent burnout, especially for operations and marketing roles.
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Marketing Specialist
2.7
26 January 2026
Fast-paced, but job security is a concern
Pros: You get to work with some really cool luxury retail products, like high-end watches and bags. It's a dynamic e-commerce environment, so you learn a ton about digital marketing and operations quickly. The team is generally pretty motivated.
Cons: Job security here isn't great, especially if you're in a more junior or mid-level position. There's a lot of turnover, and things change fast at this startup. You can feel a bit uncertain about your long-term future with the company.
Advice to Management: Focus on building more stability for employees and clearer communication regarding company direction. This would help boost morale and reduce anxiety about job security.
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