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Overall employee rating

2.7
Based on 7 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
3.0
Pay and benefits
3.0
Leadership
2.0
Company Culture
3.0
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Marketing Coordinator
2.7
2 July 2026

Okay startup culture, but expect long hours

Working at Luxehouze has its ups and downs. The people are great, but the demanding pace of luxury e-commerce can be tough on your personal time.


Pros

The team here is really tight-knit, especially as a Marketing Coordinator. We're all pretty young and passionate about luxury retail, so it's easy to connect. There are decent team events too, which helps with bonding.


Cons

Sometimes the startup vibe means you're always 'on'. Work-life balance isn't great, and it's common for people to stay late in the Jakarta office. The company culture feels a bit like a grind during peak seasons.


Advice to Management

Try to encourage a better work-life balance for all teams. Maybe implement a 'no emails after 7 PM' rule or dedicated quiet time to prevent burnout, especially for operations and marketing roles.


Ratings by topic
2.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
3.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Sales Associate
3.0
30 April 2026
Solid job security for luxury retail roles
Pros: The luxury market, especially for high-end watches, seems pretty resilient. That makes job security here feel pretty stable, even as a Sales Associate. It's a growing startup, so there's always activity and a steady flow of customers in the Jakarta, Indonesia store.
Cons: While job security is good, your income can fluctuate a bit because of commissions. There's not a ton of work flexibility either, since it's an onsite retail role. Sometimes sales targets feel a little tough to hit.
Advice to Management: Try to offer more clear paths for career growth for Sales Associates. Also, revisit commission structures to ensure more predictable earnings, which would help with overall employee satisfaction.
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Marketing Coordinator
2.9
3 March 2026
Leadership has potential but needs consistency
Pros: Some mid-level managers are really supportive, which is great for learning in the luxury goods space. You get a lot of hands-on experience as a Marketing Coordinator here, especially with different campaign types.
Cons: Upper management sometimes feels out of touch with the day-to-day for our e-commerce retail operations. There's not always clear direction from the top, and it can be tough in the Jakarta office when strategies shift unexpectedly.
Advice to Management: Focus on better communication and transparency from the top down. Actively solicit and integrate feedback from employees across all levels of the growing company to build trust and improve morale.
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Luxury Sales Associate
2.6
28 February 2026
Decent work-life balance for luxury retail, but it varies
Pros: As a Luxury Sales Associate in the Jakarta office, you get fairly predictable hours most of the time. The team is usually good about covering shifts, so it's not always on you to stay late. We do get some quiet periods which is nice.
Cons: During peak seasons or big product drops for our luxury goods, especially with the e-commerce business growing, onsite work can extend well past closing. It's tough to plan things when those last-minute late nights pop up. You can't always guarantee a fixed schedule.
Advice to Management: Try to better staff for peak seasons or communicate longer hours earlier. More consistent scheduling would really help the onsite retail team.
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