Overall employee rating

2.9
Based on 18 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Product Manager
3.1
3 April 2026
Hybrid is okay, but not for everyone
Pros: They do offer a hybrid model, which is nice if you don't want to be in the Singapore office five days a week. As a Product Manager, I've found some autonomy to manage my own schedule for focused work. It's a solid option for those needing some WFH time each week.
Cons: But the hybrid model isn't super flexible. You still have set days required in office, which limits true work flexibility. Work-life balance can get tough; sometimes you're just expected to be available even during WFH days. Can't just fully remote for most roles, even though the tech for payment processing allows it.
Advice to Management: Really look at what 'flexibility' means and empower teams to decide what works best for their role. A more adaptable WFH policy could boost morale and productivity across the organization.
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Software Engineer
3.1
3 April 2026
Culture needs a refresh for tech roles
Pros: You'll learn a lot about the payments industry here. The job security is strong, and compensation for a Software Engineer in the Singapore office is quite competitive. We also have a decent hybrid model which helps with flexibility.
Cons: The company culture is really hierarchical and slow-moving. It's tough to get new ideas approved, and there's a lot of red tape, especially for modern fintech initiatives. Cross-team collaboration could be way better.
Advice to Management: Really listen to feedback from the tech teams. Embrace modern practices and cut down on bureaucracy to improve morale and foster innovation in the payments sector. A more open culture would help a lot with retention.
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Software Engineer
3.0
11 March 2026
Growth is Slow, But Stability is There
Pros: You get solid job security, which is nice in the current economy. The pay for entry-level Software Engineer roles is decent in the Singapore office, and the benefits package is pretty standard. It's a stable, established corporate environment.
Cons: Career growth is really slow, especially for IT roles. It's tough to move up, even with new fintech solutions being developed. There aren't many clear paths for advancement, and internal promotions seem rare.
Advice to Management: Management really needs to focus on creating clearer career paths for employees, especially in technical roles. Investing in more training and development programs could help with retention and motivation for the next generation of Software Engineers.
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Payment Systems Engineer
3.3
5 March 2026
Work-Life Balance is okay, but it's a grind.
Pros: The team here in the Singapore office is generally supportive, which helps when things get hectic. We do get some flexibility with a hybrid work setup, so I'm not stuck in the office five days a week. It's a stable company in the fintech industry.
Cons: Work-life balance here isn't always great, especially with project deadlines for payment processing updates. Expect to put in longer hours during crunch times, which can really eat into personal time. The pressure for quick turnarounds is pretty constant.
Advice to Management: Management should look at staffing levels to reduce individual workload, especially for critical payment systems projects. Better project planning could also help avoid constant crunch periods.
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Software Engineer
3.1
4 March 2026
Pay's Alright, Benefits are Pretty Standard
Pros: As a Software Engineer in the Singapore office, I've found the base salary to be pretty decent. It's competitive enough for the payment processing industry, which is good.
Cons: The bonus structure isn't very transparent, and the payouts are usually quite small. You won't find many unique perks beyond standard medical benefits here, especially compared to bigger tech companies.
Advice to Management: Consider making the bonus structure more transparent and reviewing the overall benefits package. Adding some more modern perks could help attract and retain talent in this competitive fintech market.
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Software Engineer
2.7
24 February 2026
NETS: Stable but Culture Needs a Boost
Pros: The stability of a big corporate environment is nice. You learn a lot if you're new to the payment processing industry. There's good exposure to various fintech solutions, especially as a Software Engineer.
Cons: The company culture is pretty old school. It's tough to get new ideas heard in the Singapore office. Sometimes it feels like bureaucracy slows everything down, impacting innovation for technical roles.
Advice to Management: Management needs to embrace modern work culture. Listen more to junior employees' ideas. Reduce bureaucracy to encourage innovation in the tech teams.
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Software Engineer
2.9
22 February 2026
Decent Place for Tech, Tough on Personal Time
Pros: You get to work on interesting projects within the payment processing space. The hybrid work model is a nice perk, offering some flexibility. Good for career growth if you're willing to put in the hours.
Cons: Work-life balance as a Software Engineer isn't great, honestly. Long hours are pretty common, especially around project deadlines. It's hard to switch off sometimes.
Advice to Management: Management needs to seriously look at workload distribution for tech teams. Burnout is a real concern; empower leads to push back on unrealistic deadlines. Support the hybrid work model with better tools for remote collaboration.
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Software Engineer
3.0
9 February 2026
Decent place, but flexibility could improve
Pros: You get pretty stable work here. The teams are collaborative, which is good for software development. For those who prefer a routine, the onsite structure in the Singapore office isn't bad.
Cons: Work-from-home is really limited, almost nonexistent for many roles like mine. It's a very traditional corporate setup; they don't seem to trust remote work much. This makes work-life balance tough sometimes for an engineering role.
Advice to Management: Please reconsider your stance on flexible work arrangements, especially for engineering roles. Trusting employees with more remote options would boost morale and productivity across the payment processing teams.
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Product Manager
2.6
8 February 2026
Stable, but culture needs a modern touch.
Pros: It's a really stable job, which is a big plus for an established fintech company. Benefits are pretty decent, standard for the payments industry here. My direct team as a Product Manager was quite collaborative.
Cons: The company culture can feel a bit old-school, not super innovative. Decisions move really slow, which makes project timelines tough. There's not much room for new ideas from the ground up in the Singapore office.
Advice to Management: Focus on fostering a more agile and innovative environment. Empower teams to make quicker decisions and reward creative thinking. Invest more in employee development and modernizing communication channels.
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Application Support Engineer
3.0
8 February 2026
Stable, good job security in a key industry.
Pros: Job security is really strong here. As an Application Support Engineer, I feel valued because we're essential to daily digital transactions. It's an established corporate environment, so layoffs aren't a constant worry.
Cons: Career growth can feel pretty slow, which is tough. The promotion process isn't always clear, and it can take a long time to move up. It's not the place for rapid advancement if you're looking for that kind of pace.
Advice to Management: Focus on creating clearer career pathways and perhaps speeding up the promotion review process. It would help retain talent in critical payment processing roles.
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