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Overall employee rating

3.1
Based on 6 reviews
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4
3
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
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Technical Support Specialist
2.9
26 April 2026
Leadership is a mixed bag here
Pros: I've learned a ton about IP cameras and video surveillance technology. The team in the Boston office is really solid, and there's good cross-functional collaboration. It's a stable job in the physical security industry.
Cons: Leadership can be pretty disconnected from day-to-day operations. As a Technical Support Specialist, I often felt my feedback wasn't heard by upper management. There's not much clear direction for career growth in specific areas within this global tech company.
Advice to Management: Senior leadership needs to engage more with front-line employees. Listen to the folks actually dealing with customers and developing products. Create clearer career progression paths for technical roles.
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Field Sales Engineer
3.1
25 April 2026
Steady Industry, But Sales Can Be Shaky
Pros: As a Field Sales Engineer in the Boston office, I felt like the company's position in the network video and surveillance solutions market is pretty strong. That gives a solid foundation. The demand for their security camera industry products seems consistent.
Cons: But for sales roles, job security can feel a bit unpredictable with territory re-alignments. It's not a small startup, it's a corporate environment, but changes happen. You need to keep hitting targets, or it can get tough.
Advice to Management: Try to be more transparent about upcoming territory changes and provide clearer pathways for sales team members struggling to hit targets before resorting to drastic measures. Consistent leadership would help.
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Sales Engineer
3.1
6 March 2026
Pay is decent, benefits are solid.
Pros: The base salary for my Sales Engineer role in the Boston office was pretty competitive, which is good. They also have a decent 401k match, which definitely helps with retirement planning. It's a stable corporate environment.
Cons: Bonus structure isn't great, feels a bit opaque for sales. Healthcare premiums can feel high for what you get, especially compared to some bigger tech companies. There's not much room for rapid salary jumps.
Advice to Management: Re-evaluate the bonus structure to be more transparent and rewarding for sales teams. Look into bringing down healthcare costs or improving the plans available.
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Technical Support Specialist
3.1
29 January 2026
Hybrid Model Works, But Could Be More Flexible
Pros: I've worked here as a Technical Support Specialist for a bit now. The hybrid model is pretty solid, usually 2-3 WFH days a week. It's nice to have that flexibility for my schedule in the Boston office. Helps a lot with personal appointments and avoiding traffic.
Cons: Some teams are stricter though. Getting full remote is tough, especially in this corporate environment. Not every manager understands the need for more flexible options. It's frustrating when you see other parts of the video surveillance industry offering more freedom.
Advice to Management: Try to make work flexibility more consistent across all departments and roles, not just team by team. It'd really help with morale and attracting top talent in the physical security market.
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Software Engineer
3.3
7 December 2025
Okay work-life, some good things here
Pros: As a Software Engineer on network video solutions, I generally had solid 40-hour work weeks. The hybrid setup for our Boston office was a definite plus for flexibility.
Cons: Project deadlines sometimes get tough, leading to longer days. You really have to set boundaries yourself, as there's often pressure to be 'on' with global teams.
Advice to Management: Try to enforce clearer boundaries around project deadlines and after-hours communication to truly support work-life balance across the board.
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Software Engineer
3.3
3 December 2025
Growth is Slow for Software Engineers
Pros: The initial training is pretty good for network video solutions, and you learn a lot about physical security systems. You get exposure to a lot of tech if you're new to the industry. The hybrid model in the Boston office is flexible enough.
Cons: There isn't a clear career path once you're settled in as a Software Engineer. Promotions are rare, and you really have to fight for new opportunities. It feels like a very corporate environment where movement is slow for technical roles.
Advice to Management: Management should focus on creating clear development paths and promotion opportunities for technical roles. Invest more in internal mobility to retain talent.
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