Total 19 Senior Executive account manager job vacancies in Malaysia

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.

• Requirements: Possess at least a Diploma or Bachelor's Degree
• Proven working experience as Accounting Supervisor
• Advanced computer skills on MS Office, accounting software and databases.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Paid training and development

Handling full-set accounts, preparing financial reports, and managing cash flow, with responsibilities including bank reconciliations, monthly closing, and assisting with audits and tax matters.

Job Responsibilities:

• Able to independently handle full set of accounting
• Must be proficient in computerized accounting system (SQL) and Microsoft Excel.
• Responsible for accounting documents and invoice processing
• Able to lead a team, responsible
• Prepare SOA for customers at the end of each month
• Salary negotiable

Job Requirement:

• Diploma in Accounting / Finance with at least two (2) years of working experience in the field of accounting and / or finance.
• Chinese-speaking candidates are preferred to meet the requirements of the role.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Annual leave & Medical leave
• EPF & Socso

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.

• Requirements: Possess at least a Diploma or Bachelor's Degree
• Proven working experience as Accounting Supervisor
• Advanced computer skills on MS Office, accounting software and databases.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Paid training and development

Responsibilities:

• Manage the full Accounts Receivable (AR) function, including invoicing, collections, and customer account reconciliation.
• Monitor outstanding balances and follow up with customers to ensure timely payment collection.
• Prepare and issue invoices, credit notes, and account statements accurately and on time.
• Conduct AR aging analysis and maintain accurate receivable records.
• Investigate and resolve billing discrepancies and customer payment issues.
• Perform monthly customer account reconciliations and assist in month-end closing activities.
• Prepare AR reports, collection reports, and other finance-related reports as required.
• Coordinate with Sales and other departments on customer account matters.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Support external and internal audit requirements.

Requirements:

• Bachelor's Degree or Diploma in Accounting, Finance, or related disciplines.
• Minimum 5 years of relevant working experience in Accounts Receivable, Credit Control, or Finance.
• Strong understanding of AR processes and accounting principles.
• Experience in ERP systems and accounting software is an added advantage.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Good communication, negotiation, and problem-solving skills.
• Detail-oriented, responsible, and able to work independently.
• Ability to meet deadlines and work in a fast-paced environment.

Preferred Qualifications

• Experience in handling corporate customer accounts and high-volume transactions.
• Knowledge of credit control and collection procedures.
• Professional accounting qualifications (ACCA, CPA, CIMA, etc.) will be an added advantage.

32 Employee Management Benefits & Perks Including :

• Transparent & Structured Salary Scheme with Annual Increments
• Attractive Annual Bonus & Exclusive Incentive Trips
• Intrapreneurship Partner Programme
• Continuous Learning, Training & Career Development Opportunities
• 5-Day Work Week
• Working Location : Nilai 3 (HQ)

This role will manage and support major retail chain accounts key customers bookstore/stationery in Malaysia. This role focuses on supporting sales growth, building strong relationships with buyers, ensuring product availability, collaborating closely with the merchandising team, and executing in-store sales-related activities.

Job Responsibilities

Key Account Management

• Support daily communication with buyers, merchandisers and retail partners
• Follow up on orders, delivery status and operational matters.
• Build and maintain good business relationships with store personnel and buyers

Execution & Business Growth

• Support achievement of monthly and annual sales targets for assigned accounts.
• Monitor sell-in (to retailer) and sell-out (from store) performance  to identify growth opportunities.
• Assist in identify fast-moving and slow-moving products
• Monitor and optimize product display planograms to improve visibility and sales performance

Product Listing & Promotions

• Assist in new product listing.
• Ensure product information, pricing and barcode are accurate in retailer systems.
• Track listing status and resolve any issues
• Coordinate retailer promotional activities, festive campaigns, catalogue deals and in-store activities.
• Ensure promotional pricing and stock are properly executed in stores

Store Visits & Merchandising

• Conduct regular store visits to monitor Shelf display, product visibility, stock availability and planogram compliance.
• Ensure products are well displayed with correct price tags and POSM materials.
• Work closely with merchandisers to improve shelf arrangement and visibility

Stock & Supply Coordination

• Monitor stock levels at retailer warehouse and outlets.
• Coordinate with internal warehouse / logistics team for timely replenishment
• Prevent stock shortages or overstock situations.

Reporting

• Prepare monthly sales reports, sell in performance, fulfilments issue and promotion feedback and account updates.
• Maintain accurate sales records using Microsoft Excel

E-Commerce Support

• Manage day-to-day operations across e-commerce platforms (Shopee, Lazada, TikTok Shop)
• Ensure store layout, branding, product listings are updated
• Ensure accurate pricing, stock levels, and product variations
• Maintain seller ratings, chat response rate, and overall store health
• Plan and run campaigns (vouchers, discounts, bundles, flash sales)
• Coordinate with team to ensure timely setup.
• Monitor performance and improve sales results
• Respond to customer inquiries promptly and professionally
• Handle issues, complaints, and returns efficiently
• Maintain positive customer experience and ratings

Ad-hoc assignments / Event Support

• Provide support for company events and any other assigned duties when required

Job Requirements

• Diploma / Degree in Business, Marketing or related field
• Minimum 1–2 years relevant working experience
• Experience in procurement/ retail / FMCG / key account sales is an added advantage
• Able to communicate effectively in Mandarin, English and Bahasa Malaysia
• Mandarin speaking is required as the role needs to liaise with Mandarin-speaking customers and business partners
• Proficient in Microsoft Excel
• Responsible, proactive and willing to learn
• Willing to travel for store visits within Malaysia

Perks & Benefits

• Increment, incentive and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Responsibilities:

• Manage full set of accounts following accounting principles.
• Financial forecasting and risk analysis.
• Cash Flow management and taxation.
• Audit financial transactions and document accounting control procedures.
• Keep up with financial policies, regulation and legislation.
• Any other relevant duties as assigned from time to time.
• Payroll & Administration Skills in HR Related Matters.

Requirements:

• Possess at least a Diploma in Accounting / Bachelor's Degree in Accounting or professional qualification (ACCA/CIMA/CA/CPA).
• Proven 3 years working experience in accounting or in a relevant field.
• In-depth knowledge of accounting and corporate finance principles and procedures.
• Advance level in MS Excel and good knowledge of accounting software (Preferably SQL).
• Attention to detail and confidentiality, highly organized and work well under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Manage full set of accounts following accounting principles.
• Financial forecasting and risk analysis.
• Cash Flow management and taxation.
• Audit financial transactions and document accounting control procedures.
• Keep up with financial policies, regulation and legislation.
• Any other relevant duties as assigned from time to time.
• Payroll & Administration Skills in HR Related Matters.

Requirements:

• Possess at least a Diploma in Accounting / Bachelor's Degree in Accounting or professional qualification (ACCA/CIMA/CA/CPA).
• Proven 3 years working experience in accounting or in a relevant field.
• In-depth knowledge of accounting and corporate finance principles and procedures.
• Advance level in MS Excel and good knowledge of accounting software (Preferably SQL).
• Attention to detail and confidentiality, highly organized and work well under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Manage full set of accounts following accounting principles.
• Financial forecasting and risk analysis.
• Cash Flow management and taxation.
• Audit financial transactions and document accounting control procedures.
• Keep up with financial policies, regulation and legislation.
• Any other relevant duties as assigned from time to time.
• Payroll & Administration Skills in HR Related Matters.

Requirements:

• Possess at least a Diploma in Accounting / Bachelor's Degree in Accounting or professional qualification (ACCA/CIMA/CA/CPA).
• Proven 3 years working experience in accounting or in a relevant field.
• In-depth knowledge of accounting and corporate finance principles and procedures.
• Advance level in MS Excel and good knowledge of accounting software (Preferably SQL).
• Attention to detail and confidentiality, highly organized and work well under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Requirements

• Candidate must possess at least diploma.
• Immediate availability is highly preferred.
• 1-2 year(s) working experience in a related field is preferred for this position.
• Knowledge and experience in using SQL accounting system will be added advantage.
• Mandarin speaking is mandatory for internal/external communication.
• Positive working attitude and ability to work in a team.
• Willing to learn and responsible.
• Good communication, interpersonal and organizational skills.
• Able to work at 68000 Ampang, Selangor, will be in charge inventory management.
• Monday to Friday (full day), Saturday (alternate and flexible).

Responsibility

• Receive orders from customer, clarify requirements, prepare accurate sales orders, invoices, and delivery documentation
• Schedule deliveries or third-party couriers
• Assist in payment collection and follow up on outstanding customer accounts
• Liaise with suppliers/vendors on purchase orders
• Verify supplier invoices and delivery notes against purchase orders
• Coordinate routine maintenance and inspections for company delivery vehicles
• Lead the warehouse team in stock counts, picking, packing, and inventory reconciliation
• Report discrepancies in inventory or damaged goods promptly
• Any other task as per required
• Responsible for full set of accounts includes general accounting, account receivable, account payable, cash flow, bank reconciliation, monthly closing, tax, and treasury issues.
• Overall in-charge of accounts administrative work.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Paid training and development

職責：

• 管理全部應收帳款 (AR) 功能，包括開立發票、收款和客戶帳戶核對。
• 監控未結餘額並跟進客戶，以確保及時收回款項。
• 準確、及時地編制和開立發票、貸項通知單和帳戶報表。
• 進行應收帳款帳齡分析，並維持準確的應收帳款記錄。
• 調查並解決帳單差異和客戶付款問題。
• 執行每月客戶帳戶核對，並協助完成月末結帳工作。
• 依要求編製應收帳款報告、收款報告及其他財務相關報告。
• 就客戶帳戶事宜與銷售及其他部門進行協調。
• 確保遵守公司政策、會計準則和內部控制。
• 滿足外部和內部審計要求。

要求：

• 會計、金融或相關專業的學士學位或文憑。
• 至少5年應收帳款、信用控製或財務相關工作經驗。
• 對應收帳款流程和會計原則有深入的了解。
• 具備ERP系統及會計軟體使用經驗者優先考慮。
• 精通微軟Excel和微軟Office辦公室軟體。
• 良好的溝通、談判和解決問題的能力。
• 注重細節，認真負責，能夠獨立工作。
• 能夠按時完成任務，並適應快節奏的工作環境。

優先資格

• 具備處理企業客戶帳戶和大宗交易的經驗。
• 了解信用管制和催收程序。
• 擁有專業會計資格證書（ACCA、CPA、CIMA 等）將是一項優勢。

32. 員工管理福利及津貼，包括：

• 透明且結構化的薪酬體系，並有年度成長
• 豐厚的年度獎金和專屬獎勵旅遊
• 內部創業夥伴計劃
• 持續學習、培訓和職業發展機會
• 五天工作制
• 工作地點 : Nilai 3 (總部)

職責：

• 依照會計原則管理全套帳目。
• 財務預測和風險分析。
• 現金流管理和稅務。
• 審計財務交易並記錄會計控製程序。
• 密切關注金融政策、法規和立法動態。
• 根據安排，承擔其他相關責任。
• 人力資源相關事務中的薪資和行政管理技能。

要求：

• 至少擁有會計文憑/會計學士學位或專業資格證書（ACCA/CIMA/CA/CPA）。
• 擁有三年以上會計或相關領域的工作經驗。
• 深入了解會計和公司財務原則及程序。
• 精通 MS Excel，並具備良好的會計軟體知識（最好是 SQL）。
• 注重細節和保密性，組織能力強，能在壓力下良好工作。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 公司旅行
• 個人休假
• 開放文化
• 個人發展機會

About Us

Commerze Capital Sdn Bhd is an emerging financial solutions provider focused on empowering SMEs through invoice factoring, pre-financing, and supply chain financing—particularly for those involved in government, GLC, and PLC contracts. By collaborating with leading financial institutions and ecosystem partners, we provide businesses with the working capital and financial flexibility they need to grow with confidence.

As part of our ongoing expansion, we are looking for a Relationship Manager to join our passionate team and help strengthen our engagement with SMEs, business associations, and corporate partners across Malaysia.

Key Responsibilities

• Develop and nurture strong relationships with SMEs, corporate clients, and key stakeholders.
• Identify and pursue financing opportunities within government, GLC, and PLC contract networks.
• Oversee the end-to-end client onboarding process—from application to disbursement.
• Provide tailored financial advisory on Commerze Capital’s range of financing solutions.
• Collaborate with internal teams to ensure efficient processing, accurate reporting, and client satisfaction.
• Represent Commerze Capital at industry events, networking sessions, and business forums.
• Contribute to achieving company sales goals and business growth targets.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related discipline.
• 2–4 years of experience in relationship management, SME banking, or B2B sales.
• Strong knowledge of SME financing, supply chain, or trade-related financial products.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-oriented, and capable of working both independently and in a team.
• Proficient in both Bahasa Malaysia and English (spoken and written).

What We Offer

• Competitive salary package with attractive performance-based incentives.
• Career growth opportunities with one of Malaysia’s up-and-coming SME financing providers.
• Exposure to collaborations with government bodies, GLCs, PLCs, and industry associations.
• A dynamic, supportive, and collaborative work environment where your ideas make an impact.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Company trips
• Personal leave
• Open culture
• Dental insurance
• Paid training and development

關於我們

Commerze Capital Sdn Bhd 是一家新興的金融解決方案提供商，致力於透過應收帳款保理、預融資和供應鏈融資賦能中小企業，尤其關注那些參與政府、官聯公司和上市公司合約的企業。我們與領先的金融機構和生態系統合作夥伴攜手合作，為企業提供所需的營運資金和財務靈活性，協助其穩定發展。

作為我們持續擴張計劃的一部分，我們正在尋找一位客戶關係經理加入我們充滿熱情的團隊，以幫助加強我們與馬來西亞各地中小企業、商業協會和企業合作夥伴的關係。

主要職責

• 與中小企業、企業客戶和主要利害關係人建立並維護牢固的關係。
• 在政府、GLC 和 PLC 合約網路中尋找並尋求融資機會。
• 全面負責客戶入職流程－從申請到付款。
• 針對德國商業資本的各種融資解決方案，提供量身訂製的財務諮詢服務。
• 與內部團隊合作，確保高效處理、準確報告和客戶滿意度。
• 代表 Commerze Capital 出席業界活動、交流會和商業論壇。
• 為實現公司銷售目標和業務成長目標做出貢獻。

要求

• 商業、金融、行銷或相關專業的學士學位。
• 2-4 年客戶關係管理、中小企業銀行或 B2B 銷售經驗。
• 具備中小企業融資、供應鏈或貿易相關金融產品的紮實知識。
• 優秀的溝通、談判和表達能力。
• 積極主動，以結果為導向，既能獨立工作也能團隊合作。
• 精通馬來語和英語（口語和書面）。

我們提供的服務

• 具競爭力的薪資待遇，以及優厚的績效獎金。
• 加入馬來西亞一家新興的中小企業融資機構，獲得職涯發展機會。
• 有機會與政府機構、官聯公司、上市公司和行業協會合作。
• 充滿活力、互助協作的工作環境，在這裡你的想法能夠產生影響力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 彈性的工作時間
• 休閒著裝要求
• 公司旅行
• 個人休假
• 開放文化
• 牙科保險
• 有薪培訓和發展

要求

• 應徵者至少需持有大專文憑。
• 能夠立即到崗者優先考慮。
• 此職位優先考慮具有 1-2 年相關領域工作經驗者。
• 具備SQL會計系統使用知識和經驗者優先考慮。
• 國語是內部/外部溝通的必備語言。
• 積極的工作態度和團隊合作能力。
• 樂於學習且有責任心。
• 良好的溝通能力、人際溝通能力和組織能力。
• 能夠勝任位於雪蘭莪州安邦 68000 的工作，將負責庫存管理。
• 週一至週五（全天），週六（隔週彈性安排）。

責任

• 接收客戶訂單，確認需求，準備準確的銷售訂單、發票和出貨單據。
• 安排送貨或第三方快遞
• 協助收款並跟進未結清的客戶帳戶
• 負責與供應商/廠商就採購訂單進行溝通
• 核對供應商發票及送貨單與採購訂單是否一致
• 協調公司送貨車輛的日常維護和檢查工作。
• 帶領倉庫團隊進行庫存盤點、揀貨、包裝和庫存核對。
• 立即報告庫存差異或貨物損壞。
• 根據需要完成其他任何任務
• 負責全部帳務，包括一般會計、應收帳款、應付帳款、現金流量、銀行對帳、每月結算、稅務及財務問題。
• 全面負責財務行政工作。

福利待遇

• 佣金和獎金
• 彈性的工作時間
• 休閒著裝要求
• 有薪培訓和發展

Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Grow

We’re now looking for a Mid-Market Account Executive based in Malaysia to accelerate our growth across Southeast Asia. This role is key to expanding Wati’s presence among fast-growing mid-market businesses, helping them transform customer engagement through WhatsApp and conversational automation.

What You’ll Be Doing

As a Mid-Market Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across Malaysia, Singapore, and the broader SEA region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.

Key Responsibilities

• Own and manage full sales cycles with mid-market customers, from qualification to close.
• Conduct consultative discovery sessions to understand business challenges and design tailored solutions.
• Deliver compelling product demonstrations and ROI-based business cases.
• Manage complex deal structures and negotiate commercial terms with senior decision-makers.
• Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.
• Provide actionable market insights to influence go-to-market and product strategies.
• Consistently meet or exceed quarterly and annual revenue targets.

• 1–3 years of SaaS or B2B tech sales experience, with at least 1 years closing mid-market deals.
• Proven track record of exceeding quota in a consultative, solution-based sales environment.
• Strong presentation, negotiation, and stakeholder management skills.
• Fluent in English (required); proficiency in Malay and/or Mandarin is highly preferred.
• Self-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment.
• Experience with CRM tools such as HubSpot or Salesforce.
• Bonus: Background in eCommerce, digital marketing, or customer engagement solutions across SEA markets.
  

Why Join Wati?

• Join a hyper-growth SaaS company redefining how businesses communicate.
• Backed by top-tier global investors including Sequoia and Shopify.
• Competitive base salary with attractive performance-based incentives.
• Career growth opportunities in a global, fast-scaling team.
• Enjoy a fun, diverse, and international team culture.
• High on-target earnings with attractive performance incentives.
• Celebrate your birthday with paid leave.

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

Key Responsibilities

Briefing & Requirements Gathering

• Assist in gathering client requirements and translating them into clear, well-structured briefs for internal teams (creative/strategy/media/production)
• Support the briefing process to ensure all essential information is included:
  • objectives, audience, mandatories, formats, timelines, deliverables
• Help consolidate information across stakeholders so the team can execute smoothly

Project Coordination & Tracking

• Maintain trackers/status documents; ensure tasks, deadlines, and approvals are updated and visible
• Coordinate timelines, deliverables, and approvals across multiple stakeholders (internal + client)
• Proactively flag risks (scope, timing, missing info) and escalate early with proposed solutions

Meeting Support

• Support meeting preparation: agendas, notes, action items, and follow-ups
• Help ensure meeting outputs are captured properly and closed out (owners + deadlines + next steps)

Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor  to join our team at our office in Kuala Lumpur, Malaysia.

In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

Key Responsibilities

• Serve as the main point of contact for assigned customers.
• Build and maintain trusted advisor relationships by proactively anticipating customer needs.
• Identify and resolve potential blockers to ensure continuous use of Radius products.
• Monitor and analyse customer product usage to forecast and track sales metrics.
• Drive revenue growth through upselling and cross-selling to existing clients.
• Generate referrals from existing customers to expand the client base.
• Reduce customer attrition by engaging and negotiating with customers considering account closure.
• Liaise with internal departments to ensure customer requirements align with company objectives.
• Provide cross-departmental support on an ad-hoc basis.
• Respond to customer enquiries promptly in line with target service levels.
• Resolve customer issues through effective escalation management and follow-up.
• Track and manage emails related to performance reviews.
• Support report generation, data gathering, and data cleansing activities as required.
• Maintain an average talk time of approximately 2.5 hours per day.

Leadership & Customer Service Oversight Responsibilities

• Train, coach, and mentor Customer Service Representatives to achieve service level agreements (SLAs), effectively manage customer enquiries, and deliver a high standard of customer support.
• Support the resolution of complex customer escalations and ensure timely issue resolution.
• Optimise Salesforce utilisation and configuration to improve ticket management, customer profile maintenance, workflow efficiency, and cross-selling opportunities.
• Collaborate closely with Sales, Credit, and Customer Service teams to ensure a seamless end-to-end customer journey.
• Monitor customer service performance metrics and identify opportunities for process improvements and enhanced customer satisfaction.
• Promote best practices across customer service and account management functions to support business objectives and customer retention.

   

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen