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Brokerage Operations Supervisor

UPS

2.7
162 reviews
UPS
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.

Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.

직무 설명:

The Brokerage Supervisor I is responsible for managing the workload of hourly staff, developing team goals, implementing and enforcing policies and procedures, and training hourly employees on compliance with regulations and requirements. The Brokerage Supervisor I maintains productivity and is well versed on international commerce and transportation industry changes. This position supervises hourly staff.

Supervises And Develops Others

  • Sets performance goals and project deadlines that align with th e 'company's more extensive plans.
  • Delegates work with employees, track progress and provide constructive feedback.
  • Addresses problems with work quality and issues between employees in a practical, timely manner.
  • Ensures employees adhere to UPS policies and regulatory requirements.
  • Serves as a link between employees and higher management.
  • Conducts performance reviews, motivates team members and creates strategies to boost productivity.
  • Manages workforce planning tool.
  • Maintains MOP and Training Logs
  • Performs tasks as directed by management

Supports Account Management Process

  • Maintains a high level of professionalism with customers and works to establish a positive rapport.

Role & Responsibility

  • Periodically updates and reviews the stopwords (Intervention) list.
  • Adds or deletes stopwords (Intervention) based on regulatory changes, operational needs and 'customers' requirements.
  • Records reason for adding or deleting any stopwords (Intervention).
  • Reviews stopwords (Intervention) with the Brokerage Manager.

Supports Brokerage Compliance

  • Supports the Brokerage Manager in communicating customs regulation changes and industry news, deployment of compliance programs, resolution of exceptions, development of process improvements and corrective action plans to ensure adherence to regulatory requirements, enhance quality and avoid governmental fines and penalties.

Coordinates Audits

  • The ' 'department's SharePoint site is maintained with scheduled audits, corrective action plans, and completed audit documents.
  • Monitors completion of corrective action plans and any changes to process based on audit findings.

직원 유형:

정규직

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