Overall employee rating

2.7
Based on 162 reviews
5
4
3
2
1
Detail Ratings
Work life balance
2.0
Career Growth
3.0
Work flexibility
1.0
Job Security
4.0
Pay and benefits
4.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Package Handler
3.0
30 April 2026
Tough Hours for Package Handlers in Logistics
Pros: The compensation is pretty good for an entry-level role, especially with union benefits for Package Handler positions. It's a super stable job in the essential shipping and logistics industry. You always know what needs to get done on your shift.
Cons: Work-life balance is a constant challenge, especially with mandatory overtime at the Louisville hub. It's hard to plan anything outside of work when you're working these demanding onsite shifts. The physical toll can be significant, leading to burnout for many.
Advice to Management: Management needs to seriously look at staffing levels to reduce mandatory overtime for Package Handlers. More predictable schedules and clearer expectations on hours would really help with employee retention and overall morale. Employee well-being should be a higher priority.
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Package Handler
3.1
29 April 2026
Tough Work, but the Schedule is Predictable
Pros: The predictable shift schedule is a big plus. As a Package Handler, I knew my hours each day, which helps with planning outside of work. The union benefits are also pretty decent once you're vested. There's often overtime available if you want extra cash.
Cons: Work-life balance can be rough, especially for onsite roles at the local distribution center. The job is super physically demanding, which drains you. During holiday peak season, expect very long days and even more demanding schedules. It's a fast-paced environment and sometimes you feel like just another cog in the big corporate machine.
Advice to Management: Try to better manage the workload during off-peak times to prevent burnout. More clear communication on potential internal growth paths for hourly employees would also be helpful for career-minded individuals in these entry-level logistics roles.
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Delivery Driver
3.1
28 April 2026
Good Pay, Leadership Needs Some Work
Pros: The compensation for a Delivery Driver is definitely a plus, especially with the union benefits and opportunities for overtime during peak season. It's a stable job in the logistics industry, and you get a lot of physical activity. Job security feels pretty solid here.
Cons: Leadership can be inconsistent. Some supervisors are great, but others seem disconnected from the daily challenges of package delivery and route management. Communication from the top isn't always clear, which can make planning your day tough. It's an onsite role, and there's not much flexibility.
Advice to Management: Try to get more feedback from your Delivery Driver teams. Better training for supervisors would help them support their drivers more effectively and improve overall morale in this demanding corporate environment.
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Latest jobs from UPS

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Package Handler
3.0
23 April 2026
Good Benefits, Tough Starting Pay for Package Handler
Pros: The health insurance is surprisingly robust, which is a huge plus. They also offer tuition reimbursement, which is great if you're trying to go to school. These benefits are a big draw for a large corporate company like UPS.
Cons: The starting wage for a Package Handler is pretty low, especially living in Chicago, IL. It's hard to justify the physical labor for that pay. It can take a while to move up to a decent wage.
Advice to Management: Consider raising the starting pay for entry-level roles, especially in high cost-of-living areas. It would greatly help retain talent in the shipping industry.
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Package Handler
2.9
23 April 2026
Hard Work, Good Pay, Not Much Life
Pros: The pay for Package Handlers is pretty solid, especially once you've been there a while and get overtime. Union benefits eventually kick in, which is a big deal. It's consistent, onsite work, so you always know when your shift is.
Cons: Work-life balance here is just really tough. You're expected to work long, often early morning shifts in the warehouse environment, making it hard to plan anything. There's almost no flexibility for personal appointments or time off.
Advice to Management: Please try to find ways to offer more flexible scheduling options or even just better break opportunities for your Package Handlers. Acknowledge the extreme physical demands.
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Package Handler
2.6
22 April 2026
Tough Work, Solid Pay for Package Handlers
Pros: The pay and benefits are actually quite good for the logistics industry, especially for onsite roles. You can make solid money here, which is a big plus when you're working hard in the warehouse.
Cons: The company culture in the Chicago, IL hub can be really demanding. There's not much appreciation, and the pace for ground shipping never lets up. It's a grind every single shift.
Advice to Management: Try to show more appreciation for your frontline staff. Small gestures go a long way in improving morale and the overall work environment.
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Package Handler
2.9
20 April 2026
Hard Work, Slow Path for Career Growth
Pros: The pay and benefits for an entry-level logistics role are actually pretty solid, especially with the union. They do offer tuition assistance, which is cool if you want to study something else while working. It's a stable job with a corporate giant.
Cons: Career growth for a Package Handler is really slow. There's not much upward mobility unless you jump through a lot of hoops or transfer departments. It's hard to get noticed for management tracks when you're just moving boxes onsite. Promotions feel pretty rare.
Advice to Management: Make the paths for internal career growth clearer for hourly employees, especially those in operations. Invest more in promoting from within rather than always hiring externally.
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Package Handler
2.7
19 April 2026
Solid benefits, but pay could be better.
Pros: The benefits are truly great here. You get really good health insurance and a decent pension plan, which is rare these days, even for part-time employees. It's a solid deal for anyone looking for long-term security in the shipping industry.
Cons: The starting pay for a Package Handler is pretty low, especially considering the intense physical labor. It takes a long time to climb the pay scale, and the raises don't always keep up with the cost of living.
Advice to Management: Really look at increasing the starting hourly wages for onsite roles, especially for new hires in demanding positions like Package Handler. It would help attract and retain more talent in the competitive logistics market.
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Package Handler
2.7
19 April 2026
Solid Pay for Hard Work, But It's Tough
Pros: The union pay for a Package Handler is definitely a major plus. You get consistent raises and the health insurance package is really solid, especially for onsite warehouse operations jobs. It's tough but the compensation helps.
Cons: It's physically demanding work, no getting around it. The starting pay isn't great before you get to those union-tier wages. Sometimes it feels like you're just a number in this big corporate structure.
Advice to Management: Recognize the physical toll on Package Handlers and ensure sufficient staffing. Better communication about advancement opportunities for those who want to grow beyond entry-level logistics roles.
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Package Handler
3.1
18 April 2026
Solid Benefits, But Starting Pay is a Grind
Pros: The benefits for UPS employees are seriously good. The Teamsters union negotiated a great healthcare plan; it's practically unbeatable for a logistics role. Plus, the pension plan is a huge plus for long-term job security in this unionized company.
Cons: However, starting pay for a package handler in the Chicago, IL hub is pretty low. You really have to stick it out for years to hit top scale. It can be tough making ends meet with those initial wages.
Advice to Management: Consider increasing the starting wages for new package handlers. It's really hard to attract and retain talent when the initial compensation is so low. Investing more upfront could reduce turnover.
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