Quality Auditing Analyst Healthcare

3.1

Job Type   /   Job Level

Full-time   /   Senior Executive

Company Location

Philippines

Description

Conduct quality audits on healthcare processes to ensure compliance with standards.
Analyze call center interactions to measure service quality and customer satisfaction.
Collaborate with the healthcare team to identify areas for improvement in quality assurance.
Prepare detailed reports on audit findings and provide actionable recommendations.
Utilize EPIC tool to facilitate accurate and efficient auditing processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field, preferably in Healthcare or Quality Assurance.
Experience Level: 35 years of experience in quality auditing within the healthcare sector.
Skills and Competencies: Proficient in Customer Service, Call Centre operations, and BPO Setup.
Skills and Competencies: Solid understanding of hospital billing and audit processes.
Qualities and Traits: Strong analytical skills, attention to detail, and excellent communication abilities.
Responsibilities and Duties: Experience with quality assurance processes and methodologies.

Jobs in Philippines » Jobs in Pasig, National Capital Region, Philippines » Quality Auditing Analyst Healthcare

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