Patient Care Coordinator (Healthcare)
Location: BGC, Taguig
Salary: Php 18,000 - Php 28,000 (depending on work experience)
Job Overview
We are looking for a Patient Care Coordinator to join our growing healthcare team. The ideal candidate will be responsible for assisting patients with their healthcare needs, coordinating appointments, and ensuring a smooth and positive experience throughout their care journey. This role requires excellent communication skills, attention to detail, and a genuine passion for helping others.
Key Responsibilities
- Serve as the main point of contact for patients regarding appointments, inquiries, and healthcare services
- Coordinate with healthcare professionals and departments to ensure timely and accurate patient care
- Maintain and update patient records with confidentiality and accuracy
- Handle patient concerns and provide appropriate solutions or escalations
- Deliver a high standard of customer service in all interactions
- Ensure compliance with company policies and healthcare standards
Qualifications
- Open to all education levels
- Must have at least 6 months of work experience in a BPO company
- Preferably with healthcare experience (HMO, insurance, medical account, etc.)
- With excellent communication skills (both verbal and written)
- Must be willing to work on-site in BGC, Taguig
