Established here in the Philippines in the year 2011 as an IT Services company with initial focus on Design and Programming, our growth has been constant in the years following. NMS-PH aims to generate even more jobs for Filipinos, to build connections, achieve the impossible through commitment to teamwork.
By May 2013, we had achieved PEZA Accreditation. Upon realizing the broad scope of Information Technology as not just solely design and programming, we have extended our coverage to all back-end services under the Information Technology field.
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Pros: You get a pretty set schedule here for Customer Service Representative roles. That means you know your shifts in advance. It's solid if you like routine and planning ahead.
Cons: Remote work options are almost non-existent for frontline staff in the Manila office. So, don't expect to do much work-from-home. Changing shifts last minute is really hard to pull off.
Advice to Management: Consider offering more hybrid or remote options for agents who prove reliable. It would really help with employee morale and retention in the competitive BPO industry.
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What is the typical work environment like for IT professionals at NMS Philippines, especially regarding teamwork and collaboration?
The work environment at NMS Philippines for IT roles emphasizes collaboration and knowledge sharing among team members. Project teams often work closely together, using agile methodologies to ensure efficient development and problem-solving within the fast-paced BPO industry in Metro Manila.
What kind of health benefits does NMS Philippines offer its employees in Manila?
NMS Philippines provides comprehensive health benefits, including medical and dental coverage, to all regular employees. This coverage typically starts after the probationary period and is designed to support the well-being of their team members in the BPO industry.
