We are a team of home-based professionals who consistently go above and beyond our clients' expectations.
Based in the Philippines, our team of highly qualified and well-skilled home-based professionals operates 24/7 business process services around the globe.
We support clients by providing qualified people on innumerable fields such as Customer Service, Telesales, Technical Support, Email and Chat Support, Administrative Support, and more.
Rating Reviews
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Pros: I liked the fully remote WFH setup; it's super convenient. My direct team leads were mostly supportive, which helped with daily tasks as a Customer Support Representative. The pay is decent for the remote outsourcing industry.
Cons: Upper management often feels out of touch. There's not much clear communication from the top down, especially when new policies drop. It can be tough to get consistent answers or feel heard.
Advice to Management: Work on improving communication channels from the top. Listen more to feedback from frontline staff and provide clearer guidance on company direction. Invest in leadership training for mid-level managers.
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Common Questions About Virtual Support Plus Outsourcing
What is the work-from-home policy like at Virtual Support Plus Outsourcing for their remote customer service roles?
Virtual Support Plus Outsourcing offers a fully remote work-from-home setup for many of its positions, including customer service agents. Employees typically have flexibility in their schedules, though specific hours may depend on client needs and assigned shifts.
