Allied Fusion Services, Inc is a Business Process Outsourcing enterprise owned and operated by a Japanese firm with global operation centers in Cebu, Philippines, Tokyo and Osaka, Japan. It is a subsidiary company of Prosper Company of Japan.
Allied Fusion’s workforce supports its clients from mid to large scale companies since its inception in 2009. The company delivers services to its clients globally, across industries and verticals, covering the following expertise in Telemarketing and Sales, e-Commerce, Customer Service, Technical Support (Inbound and Outbound), Workforce Management, Finance and Accounting, Data Entry and Chat or Off-line Support, Web and Software Application Development.
Allow us to be your business process outsourcing partner for success.
At Allied Fusion, our people and our clients are at the heart of our business. Driven with passion to succeed while living by our core values, powered by you.
Rating Reviews
Rating is calculated based on
1
review and is evolving.
Pros: The team environment in the Manila office was pretty solid. You get decent health benefits for the BPO industry. There's a good onboarding process too.
Cons: Work-life balance is a real problem, especially as a Customer Service Representative. Expect frequent graveyard shifts and mandatory overtime. It's hard to make plans outside of work with the unpredictable schedule.
Advice to Management: Management needs to seriously look at staffing levels and overtime policies. Reducing forced overtime and offering more stable schedules would really help with employee burnout and retention.
Show more
What is the typical salary range and benefits package for an entry-level customer service representative at Allied Fusion BPO in the Philippines?
Entry-level customer service roles at Allied Fusion BPO in the Philippines generally start around PHP 18,000 to PHP 22,000 per month, depending on experience and specific client accounts. The benefits package often includes health insurance (HMO) after regularization, with additional perks like performance bonuses and opportunities for skills training.
What is the typical working culture like at Allied Fusion BPO for entry-level customer service roles in the Philippines?
The culture at Allied Fusion BPO emphasizes teamwork and continuous improvement, especially for customer service representatives. You'll find a professional yet supportive environment where feedback is regularly shared to help refine skills and meet performance goals.
