Debt Collection Executive

2.6

Job Type   /   Job Level

Full-time   /   Junior Executive

Company Location

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Salary Offered

MYR 3,000 - MYR 5,000 (Monthly)

Job Description

Handling inbound/outbound calls.
Good telephone etiquette.
Good communication and negotiation skills.
Dispute resolution.
Able to perform field visit when required.
Maintains healthy working environment by complying with procedures, rules, and regulations.
Results driven, dynamic, creative, positive attitude and team player to achieve company's target and objectives.
Establish good relationship and rapport with clients.
Collaborate and work closely with HQ to ensure overall success of the company.

Requirements:

Good command/fluent in English and Bahasa Malaysia. Knowledge in Mandarin and other dialects would be an added advantage.
Possess at least tertiary education and applicants with previous debt collection and/or call centre experience will be an added value.
Positive attitude, energetic, proactive and self-motivated.
Excellent communication skills and interpersonal skills with a pleasant personality.
Be able to make cold calls, identify decision maker, qualify opportunities and have polished phone presentation skills.
Possess high level of commitment and ability to achieve KPI.
Strong time management and planning skill to manage ongoing demand.
Self-motivated and team player with positive attitude.
Able to work independently with minimum supervision.
Required computer skills in Microsoft Word, Microsoft Excel and Outlook.

Perks & Benefits

Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur » Jobs in Kuala Lumpur » Customer Service / Call Centre Job » Debt Collection Executive

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