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Overall employee rating

2.9
Based on 29 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Supply Chain Analyst
2.9
3 December 2025

Leadership is a mixed bag here

It's a big tech company, so there's structure, but leadership can be inconsistent. You'll learn a lot, but be ready for the grind.


Pros

My direct team was pretty solid. We worked hard on complex logistics projects for the China market, and my immediate manager was quite supportive. There's a ton of data to work with as a Supply Chain Analyst, which is great for learning.


Cons

Upper management often seems pretty out of touch with our daily operations. Decisions feel top-down a lot, without much input from folks actually doing the work. It can be frustrating for those of us in e-commerce roles who are on the ground.


Advice to Management

Try to listen more to the teams on the ground. More transparency in decision-making would genuinely help boost morale and improve project outcomes.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
2.0
Leadership
3.0
Company Culture

Similar reviews
Software Engineer
3.0
6 April 2026
Decent Pay, Benefits Are Okay, But Could Be Better
Pros: As a Software Engineer, the base salary here in Beijing is pretty competitive for the e-commerce industry. You get a solid yearly bonus if targets are hit, which helps. Health insurance and the standard benefits package are fine.
Cons: Stock options don't vest quickly, so you're waiting a while for that. The pay raises aren't huge each year, even with good performance reviews. Some perks you see at other big tech companies aren't really there.
Advice to Management: Think about improving the long-term incentive structure. Faster stock vesting would keep people happier.
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Software Engineer
2.9
4 April 2026
Solid job security for tech roles at JD.COM
Pros: Working at a big tech company like JD.COM definitely means stability. As a Software Engineer in the Beijing office, I always felt pretty secure in my role, even with market changes in the e-commerce industry.
Cons: While job security is good, it can feel a bit stagnant sometimes. There isn't always clear career pathing or quick promotions, especially within the larger corporate structure.
Advice to Management: Focus more on clear pathways for career progression and promoting internal innovation to keep employees engaged.
Show more
Software Engineer
3.0
30 March 2026
Work Flexibility Needs Some Improvement Here
Pros: It's a huge employer in the e-commerce industry, so there's good job security. The company culture is generally okay, and you get to work on interesting large-scale projects. Pay and benefits are decent for the Beijing market.
Cons: Work flexibility is tough, especially as a Software Engineer. There isn't a robust hybrid model, so you're mostly expected onsite. It can make balancing personal life challenging, even for a big tech company.
Advice to Management: For Software Engineer roles and other tech teams, consider implementing a clearer and more generous hybrid work policy. It would really help with employee morale and make JD.COM more competitive for top talent in the e-commerce sector.
Show more

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