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Overall employee rating

3.0
Based on 9 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Operations Specialist
2.9
23 February 2026
Decent place, but work-life balance varies a lot
Pros: The team in the Kuala Lumpur office is really supportive, which helps when you're swamped. There are some quiet periods where you can actually stick to a 40-hour week. Good for learning about cross-border payments too.
Cons: During peak times, especially month-end for payment gateway operations, you're definitely working longer hours. It's tough for Operations Specialist roles to disconnect; I've had to check emails after hours sometimes. The management doesn't always set clear boundaries.
Advice to Management: Set clearer expectations for work hours and empower teams to manage workloads better to avoid burnout, especially in critical FinTech roles. Help us maintain a better work-life balance.
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Payments Operations Specialist
2.9
18 February 2026
Okay work-life for FinTech, some flexibility
Pros: It's nice that they have a hybrid work option; you could WFH a couple of days a week. This was pretty helpful for managing personal stuff. The Kuala Lumpur office vibe was pretty chill during those days too.
Cons: But the flexibility felt a bit uneven sometimes. You'd still get pulled into urgent cross-border payments issues, making those WFH days pretty intense. It wasn't always easy to switch off, even with the hybrid model.
Advice to Management: Try to standardize work flexibility across all teams. Some departments had it way better than others. Maybe set clearer boundaries for after-hours tasks, even for Payments Operations Specialist roles.
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Operations Specialist
3.3
18 February 2026
Pretty stable, but don't expect rapid movement
Pros: The company is pretty solid in the fintech industry, especially with cross-border payments. This means job security feels decent, as an Operations Specialist there's always work. They offer a good hybrid work model too, which is nice.
Cons: Growth opportunities for individual contributors can be slow. Sometimes, it feels like roles are more about maintenance than innovation. Promotions aren't frequent, so don't expect quick advancements here.
Advice to Management: Focus more on clear career paths for individual contributors. Help Operations Specialist roles see a future beyond just daily tasks.
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Latest jobs from Tranglo

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Software Engineer
2.9
17 February 2026
Okay Flexibility, But There Are Downsides
Pros: They do offer some hybrid options, which is a plus for a Software Engineer. I appreciate the ability to work from home a couple of days a week; it helps with the commute in Kuala Lumpur.
Cons: However, work flexibility isn't always what it seems. Despite hybrid work, there's pressure to be in the office for certain meetings, and core hours are pretty strict. It's tough if you need to adjust your schedule for personal stuff in this fintech environment.
Advice to Management: Management should seriously look at relaxing core hours. More trust in employees to manage their work, especially for Software Engineer roles, would boost morale. True work flexibility is more than just hybrid days.
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Operations Specialist
3.0
15 February 2026
Pay's okay, but benefits could improve
Pros: You get paid on time, that's a plus. For an Operations Specialist, the base salary is competitive enough for entry-level. The team is pretty supportive too, which makes daily work easier.
Cons: The benefits package isn't great, honestly. Don't expect big bonuses or a generous healthcare plan. It feels a bit behind what other fintech companies offer in Kuala Lumpur, especially for experienced roles.
Advice to Management: Please review the total compensation packages, especially the benefits. Attracting and retaining talent in the competitive fintech market, particularly in Kuala Lumpur, requires more robust offerings.
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Software Engineer
3.3
11 February 2026
Decent Balance in FinTech, Some Busy Times
Pros: Work-life balance here is generally okay, especially as a Software Engineer. The hybrid model definitely helps, letting me work from home a few days a week. For a FinTech company, the hours aren't too crazy most of the time.
Cons: There are definite crunch periods, especially around project deadlines for new cross-border payment features. It's hard to say no to extra hours when leadership pushes for it. Sometimes, the workload feels uneven across teams.
Advice to Management: Management should try to smooth out project deadlines more consistently to prevent burnouts. Better resource allocation across FinTech development teams would help a lot.
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Software Engineer
3.0
8 February 2026
Decent pay for KL, benefits need work
Pros: The base salary for a Software Engineer here in the Kuala Lumpur office is pretty competitive, especially compared to local companies. You get solid medical coverage too, which is a big plus for an established fintech company. They generally pay on time, no issues there.
Cons: Bonuses aren't super great; they don't really reflect your hard work in the cross-border payments sector. I've seen better retirement plans at other places. There aren't many extra perks or really standout benefits beyond the basics, which can be a bummer.
Advice to Management: Take a closer look at the overall benefits package and bonus structure. To attract and retain top talent in the competitive payment processing space, especially for engineering roles, more appealing long-term incentives would be key.
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Operations Analyst
3.1
22 January 2026
Okay for hybrid, but not truly flexible
Pros: Working for this mid-sized fintech company meant a decent hybrid model. As an Operations Analyst, I could split my week between the Kuala Lumpur office and working from home, which was good for avoiding traffic sometimes.
Cons: The 'flexibility' often felt limited. There's an expectation for certain days onsite, even if your tasks don't require it. It's not a truly remote-friendly setup for the remittance industry.
Advice to Management: Consider allowing more true flexibility based on role requirements, especially for those in the remittance industry. It would really help attract and retain talent.
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Payments Operations Specialist
2.9
18 December 2025
Okay pay, but benefits could be better for fintech
Pros: Base salary is pretty decent for the Malaysian market. You get your standard statutory benefits, which is fine. It's a stable player in the cross-border payments industry, so job security is solid.
Cons: Annual increments are often super low; bonuses aren't guaranteed for everyone. Don't expect fancy perks or comprehensive health plans for a fintech role. The total compensation package isn't very competitive for a Payments Operations Specialist.
Advice to Management: Review the annual increment and bonus structure to be more transparent and competitive. Better health benefits would also help attract and retain talent in the fintech industry.
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