Pros: As a Client Experience Associate in the Singapore office, I appreciate the hybrid work model. It's nice to have some flexibility with WFH days. For a FinTech company, they do try to keep things reasonable most of the time.
Cons: Work-life balance can definitely be tough during busy periods, especially month-end. There's pressure to hit metrics, which sometimes means longer hours. You might find yourself checking emails on weekends.
Advice to Management: Leadership should really look at staffing levels to prevent burnout, especially for client-facing roles. Setting clearer boundaries on after-hours communication would help a lot.
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