Pros: You get a pretty solid benefits package working here as an IT professional. The job security is decent, which is nice in the current market. Work-life balance is generally good, especially if you're working remote or in the Southlake, TX office, avoiding excessive overtime.
Cons: The biggest struggle is often leadership's lack of a clear, forward-thinking vision for product development, especially in cutting-edge airline technology. Decisions for new initiatives can feel really slow and bureaucratic. As a Software Engineer, it's frustrating when projects get delayed due to top-down indecisiveness.
Advice to Management: Leadership needs to empower teams more and improve communication on strategic direction for our travel tech solutions. Speed up decision-making for new product features and trust your engineers to innovate.
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