Overall employee rating

3.1
Based on 1 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Customer Success Manager
3.1
3 March 2026
Work-life Balance is a Mixed Bag Here
Pros: You get some flexibility with the hybrid work model, which is nice. As a Customer Success Manager, I could usually plan my Tokyo office days. People mostly try to respect your off-hours.
Cons: During the week, it's easy to work long hours. There's often pressure to get things done, typical for a growing SaaS startup. Deadlines can be really tight, making it tough to switch off.
Advice to Management: Try to set clearer boundaries for team availability. Help managers prioritize tasks better so we aren't always scrambling with tight deadlines.
Show more

Latest jobs from Recustomer株式会社

More jobs

Are you sure?

Once you confirm, please note that this action cannot be undone.