Overall employee rating

3.1
Based on 55 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Customer Support Specialist
3.0
6 April 2026
Decent remote tech startup, but unstable.
Pros: The work-from-home policy is solid, which is a huge benefit for customer support roles. I've learned a ton about customer experience in a fast-paced SaaS environment. The flexibility really helps you manage personal stuff.
Cons: Job security feels pretty low, especially for junior positions within this app company. There's frequent talk of restructuring, and that creates a lot of uncertainty. I've seen a few good people let go without much warning.
Advice to Management: Try to provide more transparency and stability for your employees. Constant team changes make people nervous. Invest in retaining talent, especially in critical customer support functions.
Show more
Recruiting Coordinator
3.0
6 April 2026
Okay for now, not much room to grow
Pros: Being remote from anywhere is really nice. As a Recruiting Coordinator, I got to work with some cool HR tech tools. The team is generally supportive, which is a plus for a startup environment.
Cons: There isn't a clear path for promotions or moving up. If you're looking for a big leap in your career, this might not be it. You can feel stuck in your current role after a while.
Advice to Management: Management needs to create clearer career progression plans for non-engineering roles. It would help a lot with retention.
Show more
Customer Success Manager
3.0
6 April 2026
Good Start in Tech, But Career Path Gets Murky
Pros: As a Customer Success Manager, I learned a lot about the SaaS product and how to manage client relationships. It's a solid place for entry-level folks new to the tech industry, especially in a remote setup. You get decent exposure early on.
Cons: Career progression here feels pretty limited. There aren't many clear paths to move up for non-engineering roles, which is tough for a growing tech startup. I didn't see much opportunity for advanced training or skill development either.
Advice to Management: Managers should create clearer career development plans and provide more mentorship opportunities, especially for Customer Success and other operational roles. Invest in growth for your existing team.
Show more

Latest jobs from TalentPop App

More jobs
Customer Success Manager
2.9
6 April 2026
Okay for a Startup, but Be Ready to Work
Pros: I've been a Customer Success Manager here, and the remote work setup is a big plus. It's nice not having a commute. You can definitely get your core tasks done if you manage your time well.
Cons: But the work-life balance can be tough, especially for SaaS startup roles like mine. There's an expectation to be 'always on.' After-hours emails and weekend asks aren't uncommon, which really eats into personal time.
Advice to Management: Management should set clearer boundaries for after-hours communication. Encourage teams to truly disconnect on weekends. It would help prevent burnout among Customer Success and other client-facing roles.
Show more
Technical Recruiter
2.7
6 April 2026
Leadership needs to listen more
Pros: The team here is generally solid. I've enjoyed the remote work flexibility as a Technical Recruiter, operating remotely from Dallas. There's a decent startup environment feel among peers.
Cons: Leadership can be a real struggle. Decisions often change fast without clear communication, which makes our talent acquisition efforts tougher. It's hard to feel secure when direction isn't consistent.
Advice to Management: Please try to be more transparent and consistent. Give us a clear strategy for talent acquisition. It would really help with employee retention and overall morale.
Show more
Customer Success Specialist
3.0
6 April 2026
Okay flexibility for a fast-paced startup
Pros: WFH is standard for us, which is a huge plus. As a Customer Success Specialist, I really appreciated not having a daily commute. It's a decent perk for the HR tech industry.
Cons: True work flexibility isn't always there, even for remote employees. You're still expected to be online and available during core business hours. Can't really shift your schedule much if you have an appointment.
Advice to Management: Consider offering more asynchronous work options for remote employees. True flexibility beyond just WFH would make a big difference in employee satisfaction.
Show more
Technical Recruiter
3.4
5 April 2026
Okay for a startup, but benefits need work
Pros: The base salary for my Technical Recruiter role was decent, especially for a remote position at a startup. It's a solid entry point if you're looking to get into HR tech.
Cons: Benefits aren't great though; there's no 401k match, and health insurance options are pretty basic. You really have to fight for any kind of raise here in recruitment roles, it's tough.
Advice to Management: Re-evaluate the benefits package to be more competitive, especially with 401k matching. Also, create a clearer path for salary increases for existing employees.
Show more
Customer Success Specialist
3.1
5 April 2026
Decent place to start, but job security is a concern
Pros: I've really liked the remote work flexibility; it's a huge plus for my work-life balance. As a Customer Success Specialist, I get to help clients with their talent acquisition challenges daily, which is rewarding. The team is generally supportive and friendly.
Cons: Job security here isn't the best. It's a startup, so you're always a bit on edge about funding or pivots. There have been some unexpected team restructures, which makes you wonder about the long-term. Pay and benefits could be more competitive, especially for the HR tech industry.
Advice to Management: Focus on clearer communication regarding company strategy and financial health. This would really help with employee morale and reduce anxiety about job security for everyone, especially for remote employees.
Show more
Customer Success Manager
3.1
5 April 2026
Decent remote work, limited growth potential.
Pros: The biggest pro is the work flexibility. Being a remote company means I can work from home easily. The team in customer success is also pretty solid, we help each other out.
Cons: Career growth isn't really a thing here. As a Customer Success Manager, there's just no clear path to move up. The startup environment lacks structured development or promotion opportunities.
Advice to Management: Create clear career progression paths for individual contributors. It's tough to stay motivated when you don't see a future within the company.
Show more
Customer Success Associate
3.3
5 April 2026
Pay's okay, benefits need work
Pros: As a Customer Success Associate, the base salary was pretty decent for a startup. We also got unlimited PTO, which is a nice perk, especially being remote from Austin, TX.
Cons: Health insurance options weren't great, with pretty high deductibles. There's no 401k match, which is a bummer. Stock options were offered, but the valuation felt a bit off.
Advice to Management: Seriously look at improving the health insurance plans and adding a 401k match. It really helps retain talent in the competitive tech industry.
Show more

See More Companies

Are you sure?

Once you confirm, please note that this action cannot be undone.