Handling of court orders not limited to bankruptcy, winding-up, garnishee orders, injunction orders and deceased matters
Processing & monitoring of all deposit accounts relating to the above processes to ensure compliance
Liaising with legal, lawyers, official assignees, public trustee on legal issues
Liaising with relevant internal stakeholders for timely dissemination of information
Performing general operations tasks related to account services within the consumer banking division
Provide high-quality customer service and support to account holders, addressing inquiries and resolving issues in a timely and efficient manner
Maintain, review, and update workflow and database to ensure accurate and up-to-date information
Participate in ad-hoc projects as assigned by team manager, contributing to the successful completion of tasks
Contribute and/or lead process improvement initiatives to enhance operational efficiency and customer experience
Assist with general ad-hoc administrative duties as assigned
Job Requirements
Diploma or Degree in Banking and Finance with at least 1 year of experience in a similar operations role, preferably in the banking or financial services industry
Attention to detail and ability to work with a high degree of accuracy
Excellent communication and interpersonal skills to liaise with various stakeholders
Proficient in using relevant banking systems and software applications
Ability to work independently and as part of a team to meet deadlines
Adaptable to changes and able to handle multiple tasks simultaneously
