직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.
Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.
직무 설명:
The Brokerage Admin serves as the first point of contact for brokerage‑related customer enquiries and manages customer relationships for brokerage products. This role requires a strong customer service skills and brokerage knowledge to ensure timely and accurate resolution of enquiries. The Brokerage Admin will coordinate closely with internal teams responsible for actioning requests, maintain clear internal communication, and actively follow up to ensure both internal and external enquiries are resolved and closed out effectively.
Job Duties
- Manage and follow up on internal and external customer enquiries
- Communicate regulatory requirements clearly and provide customer support
- Maintain a high level of professionalism and build positive customer relationships
- Collaborate with account managers and overseas partners to understand customer requirements and processes
- Track and monitor shipments for critical customer to ensure on-time clearance
- Collaborate with internal teams on shipment declarations
- Prepare and generate reports and documents as requested
- Perform additional tasks and duties as assigned by management
Job Requirements
- At least “O” Level certification or equivalent
- Minimum 1 year of relevant experience
- Familiar with Singapore Customs regulations
- Proficient in MS Word, Excel, and Outlook
- Able to communicate effectively in English (spoken and written), with proficiency in a second language being a plus
- Strong communication and customer service orientation
- Able to perform well in a fast‑paced, high‑pressure environment
- Positive attitude and a strong team player
직원 유형:
정규직
UPS는 차별, 괴롭힘 및 보복이 없는 일터를 제공하기 위해 최선을 다하고 있습니다.
