A Property Executive oversees soft services, retail mall operations, landscape upkeep, security coordination, sustainability initiatives, contract management, and building repairs & ELV services, including but not limited to the following:
- Oversee cleaning, pest control, waste, scenting, washroom hygiene, and BOH areas for office and retail zones.
- Conduct daily inspections, audits, and enforce KPIs for all soft‑services vendors.
- Oversee waste segregation, recycling streams, bulky waste, and contractor access.
- Coordinate cleaning, security, landscape touch‑ups, and logistics for atrium events and pop‑ups.
- Handle operational requests, complaints, and support for both office and retail tenants.
- Supervise landscape contractors, plant health, irrigation, pruning, and festive décor integration.
- Monitor security deployment, patrols, CCTV, incident response, and BOH access control.
- Manage peak periods, queue control, escalator safety, and event crowd handling.
- Act as first responder for soft services, security issues, and mall disruptions.
- Drive sustainability events, such as Earth Day, World Water Day, Zero Waste Month, recycling drives, harvest events and exhibition, and tenant green campaigns.
- Drive initiatives that improve tenant satisfaction, lobby experience, mall ambience, and overall building service quality.
- Track waste, recycling, water usage, energy participation, and sustainability event metrics.
- Assist with annual operating budget preparation, cost tracking, and variance reporting.
- Execute contract management duties, including calling tenders, evaluating proposals, preparing recommendation papers, and executing contract extensions in accordance with JLL procurement and governance requirements.
- Support SCDF, NEA, BCA compliance, fire drills, evacuation exercises, and audit readiness.
