Direct day-to-day operations and vendor coordination for mission-critical systems, ensuring consistent service delivery.
Formulate and administer project budgets, including planning and processing of service requests.
Drive audit coordination, compliance reviews, and security remediation initiatives.
Administer cloud infrastructure hosting arrangements, optimising resource allocation and system performance.
Partner with external vendors to track Change Request delivery, holding them accountable for timeliness and quality.
Safeguard uninterrupted business continuity for internet-facing digital services, minimising downtime outside scheduled maintenance windows.
Build and sustain project plans, schedules, and resource allocation frameworks.
Guide cross-functional project teams and manage stakeholder relationships across departments.
Perform risk assessments, develop mitigation strategies, and resolve project issues as they arise.
Chair project governance meetings, produce status reports and executive dashboards, and oversee user acceptance testing and deployment activities in line with Agile/Waterfall methodologies.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field; PMP or equivalent project management certification preferred.
Minimum 5 years of project management experience within large-scale, enterprise IT environments.
Proficiency in cloud infrastructure management, authentication gateway integration, and payment gateway integration solutions, with familiarity with relevant regulatory and compliance frameworks.
Demonstrated background in managing internet-facing digital services and large-scale technology transformation initiatives.
Strong stakeholder management, vendor oversight, and communication skills, with a security-focused mindset and the ability to work independently in a fast-paced environment.
