About The Role
We are seeking a dynamic and experienced AI Operations Trainer to deliver practical training in AI-driven business operations and workplace productivity. You will empower adult learners to apply AI tools to streamline processes, enhance efficiency, and support data-informed decision-making.
Key Responsibilities
- Deliver training in AI applications for business operations and process improvement
- Facilitate hands-on learning using tools such as ChatGPT, Microsoft Copilot, and automation platforms
- Conduct both in-person and virtual training sessions
- Design and customise course materials based on real-world operational scenarios
- Teach learners how to apply AI for workflow automation, content creation, and administrative efficiency
- Guide learners through practical projects and implementation exercises
Requirements
- 2–5 years of training experience in adult education, business operations, or AI-related topics
- 3–5 years industry experience in operations, administration, or process improvement with AI exposure
- Practical experience in:
- Business process automation
- Operational workflows and efficiency improvement
- Use of AI tools for workplace productivity
Qualifications & Certifications
- Degree in Business Administration, Operations Management, Digital Transformation, or related field
- ACTA or ACLP certification (mandatory)
- Certifications in AI tools, automation, or prompt engineering preferred
Preferred Skills
- Proficiency in prompt engineering and AI content creation
- Understanding of data compliance and ethical AI considerations
- Strong facilitation, communication, and problem-solving skills
- Experience delivering training via Zoom, Microsoft Teams, or other e-learning platforms
Why Join Us
- Opportunity to lead AI transformation in business operations training
- Work with diverse learners and industries
- Be part of a forward-looking, digital-focused learning environment
