Show more filters
🌟 We're Hiring: Servicedesk Engineer! 🌟
We are looking for a dedicated and skilled Servicedesk Engineer to join our team in Singapore. The ideal candidate will have a solid foundation in IT support, problem-solving skills, and the ability to work effectively in a fast-paced environment.
📍 Location: Singapore, Singapore
⏰ Work Mode: Work from Office
💼 Role: Servicedesk Engineer (12hrs rotational shift)
What You'll Do:
🎯 Provide first-line technical support to users via phone, email, or in-person.
🔧 Troubleshoot hardware and software issues efficiently.
📞 Manage service requests and incidents using ticketing systems.
💡 Collaborate with other IT teams to resolve complex problems.
📊 Maintain documentation of processes and solutions.
🤝 Ensure high levels of customer satisfaction through effective communication.
What We're Looking For:
✅ Minimum of 1 year experience in IT support or servicedesk role.
✅ Strong understanding of computer systems, networks, and troubleshooting techniques.
✅ Excellent communication skills with a customer-oriented mindset.
✅ Ability to work in a rotating shift schedule including weekends and holidays.
✅ Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Ready to take your career to the next level? 🚀 Apply now and be part of our dynamic team!
