Act as the key contact person for customer on R&D projects.
Work closely with the Sales Team and R&D technical team providing technical advisory support, to manage customer initial and ad-hoc requirements during inquiry, conception, design, build, and delivery stages of R&D projects.
Act as the bridge between internal R&D teams and customers to provide required technical information such as project status updates, delivery progress, and technical reviews.
Work with the R&D Teams to manage the R&D workflow (priorities) in alignment with project and customer requirements.
Manage the R&D interface with other internal teams to facilitate efficient progress of the R&D project.
Prepare and provide regular project status updates to the customer (as needed) and management.
Prepare and deliver technical presentations based on input from technical teams as requested by customers.
Manage and coordinate product demonstrations and equipment buy-off programs with customers.
Measure project performance, identify risks and improvement areas, and implement corrective actions where necessary.
Continue to support R&D and Product Management during the transition period to ensure continuity, knowledge transfer, and customer confidence.
Education And Experience
Bachelor’s degree in Engineering (preferably Mechanical Engineering).
Minimum 3–5years of relevant working experience in project management or semiconductor-related equipment development (experience level commensurate with role seniority).
Exposure to semiconductor equipment design, development, and packaging/assembly processes.
Good understanding of product costing, budgeting, and commercial considerations.
Practical knowledge of hardware and software systems related to equipment development is an advantage.
Strong project management, coordination
Customer-centric, detail-oriented, and able to work effectively across functions.
