Total 41 job vacancies in setia alam

JOB RESPONSIBILITIES:

Focal Point Communication: Act as the official bridge and focal person, as and when required, to communicate with customers/workshops on administrative, logistical (e.g., delivery status, documentation, and product availability), and general non-technical inquiries via phone, email, and dedicated platforms.

Sales Performance Assistance: Compile and analyse internal reports (e.g., call logs, interaction frequency, ticket resolution times) to assist management in gauging the activity and performance of the in-house Business Consultants (salespersons).

Issue Triage: Efficiently log all client queries and complaints, providing timely follow-up and coordinating with the relevant internal departments (e.g., Sales, Logistics, Technical team) for resolution.

Customer Satisfaction: Coordinate and execute customer satisfaction survey practices, including the distribution, collection, and initial tabulation of feedback from the workshop network.

Administrative Communication: Assist in the preparation and distribution of general client communications, such as welcome kits, informational memos, and holiday greetings.

Data Management: Perform essential data entry, ensuring all workshop and client contact information, interaction history, and transactional details are accurately and consistently recorded in the CRM system.

Record Integrity: Proactively monitor and maintain the quality of the customer database (e.g., deduplicating records and updating outdated information) to ensure a reliable source of truth for all business functions.

Basic Reporting: Assist in generating simple reports from the CRM system (e.g., monthly new sign-ups, list of workshops in a specific region) to support planning and analysis by the management team.

Technical Skills:

• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Familiarity with CRM software/database management is highly preferred.

Requirements:

- Female

- Can drive and have your own transport

- Preferably Single

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave

工作職責：

聯絡點溝通：根據需要，作為官方橋樑和聯絡人，透過電話、電子郵件和專用平台與客戶/車間溝通行政、物流（例如，交貨狀態、文件和產品可用性）以及一般非技術性諮詢。

銷售績效協助：編製和分析內部報告（例如，通話記錄、互動頻率、工單解決時間），以協助管理階層評估內部業務顧問（銷售人員）的活動和績效。

問題分類：有效率地記錄所有客戶的諮詢和投訴，及時跟進並與相關內部部門（例如銷售、物流、技術團隊）協調解決問題。

顧客滿意度：協調和執行顧客滿意度調查工作，包括分發、收集和初步統計來自研討會網路的回饋。

行政溝通：協助準備和分發一般客戶溝通資料，例如歡迎禮包、資訊備忘錄和節日問候。

資料管理：執行必要的資料輸入，確保所有研討會和客戶聯絡資訊、互動歷史和交易詳情都準確、一致地記錄在 CRM 系統中。

記錄完整性：主動監控和維護客戶資料庫的品質（例如，刪除重複記錄和更新過時資訊），以確保所有業務功能都有可靠的真實來源。

基本報告：協助從 CRM 系統產生簡單的報告（例如，每月新註冊用戶數、特定區域的研討會清單），以支援管理團隊的規劃和分析。

技術技能：

• 熟練使用微軟辦公軟體（Word、Excel 和 PowerPoint）。
• 熟悉客戶關係管理軟體/資料庫管理者優先考慮。

要求：

- 女性

- 會開車並擁有自己的交通工具

- 最好是單人

福利待遇

• 休閒著裝要求
• 醫療保險
• 個人休假

TANGGUNGJAWAB KERJA:

Komunikasi Titik Fokus : Bertindak sebagai penghubung rasmi dan orang fokus, apabila diperlukan, untuk berkomunikasi dengan pelanggan/bengkel mengenai pentadbiran, logistik (cth., status penghantaran, dokumentasi dan ketersediaan produk), dan pertanyaan umum bukan teknikal melalui telefon, e-mel dan platform khusus.

Bantuan Prestasi Jualan : Menyusun dan menganalisis laporan dalaman (cth., log panggilan, kekerapan interaksi, masa penyelesaian tiket) untuk membantu pihak pengurusan dalam mengukur aktiviti dan prestasi Perunding Perniagaan dalaman (jurujual).

Triaj Isu: Merekod semua pertanyaan dan aduan pelanggan dengan cekap, menyediakan susulan yang tepat pada masanya dan menyelaras dengan jabatan dalaman yang berkaitan (cth., Jualan, Logistik, Pasukan Teknikal) untuk penyelesaian.

Kepuasan Pelanggan : Menyelaras dan melaksanakan amalan tinjauan kepuasan pelanggan, termasuk pengedaran, pengumpulan dan penjadualan awal maklum balas daripada rangkaian bengkel.

Komunikasi Pentadbiran: Membantu dalam penyediaan dan pengedaran komunikasi umum pelanggan, seperti kit alu-aluan, memo maklumat dan ucapan percutian.

Pengurusan Data : Lakukan kemasukan data penting, memastikan semua maklumat hubungan bengkel dan pelanggan, sejarah interaksi dan butiran transaksi direkodkan dengan tepat dan konsisten dalam sistem CRM.

Integriti Rekod : Memantau dan mengekalkan kualiti pangkalan data pelanggan secara proaktif (contohnya, menyahduplikasi rekod dan mengemas kini maklumat yang ketinggalan zaman) bagi memastikan sumber kebenaran yang boleh dipercayai untuk semua fungsi perniagaan.

Pelaporan Asas : Membantu dalam menghasilkan laporan mudah daripada sistem CRM (contohnya, pendaftaran baharu bulanan, senarai bengkel di rantau tertentu) untuk menyokong perancangan dan analisis oleh pasukan pengurusan.

Kemahiran Teknikal:

• Kemahiran dalam Microsoft Office (Word, Excel, dan PowerPoint).
• Kemahiran dalam perisian/pengurusan pangkalan data CRM amat diutamakan.

Keperluan:

- Perempuan

- Boleh memandu dan mempunyai pengangkutan sendiri

- Sebaik-baiknya Bujang

Faedah & Kebaikan

• Kod pakaian kasual
• Insurans perubatan
• Cuti peribadi

Key Responsibilities:

A. Product & Textile Design

• Develop original patterns, prints, motifs, and design concepts for garments, hijabs, scarves, and related textile products.
• Prepare design proposals, mock-ups, and presentation visuals for internal review and approval.
• Translate brand direction, product themes, and market trends into commercially viable designs.
• Adapt artwork and patterns into production-ready files where required.
• Work closely with management, production, and merchandising teams to ensure designs are aligned with product strategy and manufacturing requirements.

B. Branding & Creative Design

• Design creative materials for branding, campaigns, promotions, events, packaging, catalogues, and other corporate or product-related use.
• Ensure consistency in visual identity across all online and offline materials.
• Support the creation of corporate presentation materials, proposals, flyers, posters, and digital assets.

C. Marketing & Social Media Support

• Develop visual content for social media platforms, digital campaigns, and online promotions.
• Assist in planning and producing engaging content aligned with marketing objectives.
• Support basic copy ideation, campaign visuals, and content layout for social media and digital channels.
• Monitor design and content trends relevant to fashion, retail, lifestyle, and Muslimah markets where applicable.

D. AI-Enabled Workflow & Productivity

• Use AI tools, including ChatGPT and other approved tools, to improve design ideation, content generation, campaign planning, workflow efficiency, and internal productivity.
• Support the team in applying AI-assisted methods for faster turnaround of creative and marketing tasks.
• Maintain good judgment in using AI to support, not replace, originality, brand alignment, and commercial quality.

E. Coordination & Execution

• Manage multiple creative tasks and deadlines in a lean operating environment.
• Maintain organized design files, templates, and content assets.
• Coordinate revisions and feedback efficiently with relevant stakeholders.
• Undertake other related duties as assigned by management.

Requirements:

Education

• Diploma or Bachelor’s Degree in Graphic Design, Textile Design, Fashion Design, Visual Communication, Multimedia Design, or related field.

Experience

• Minimum 2–4 years of relevant working experience in graphic design, textile/fashion design, or related creative field.
• Proven experience in designing patterns/prints for garments, hijabs, scarves, or related products is strongly preferred.
• Experience in digital marketing or social media content creation is an added advantage.

Technical Skills

• Proficient in Adobe Illustrator, Adobe Photoshop, Canva, and other relevant design software.
• Strong capability in layout design, pattern design, colour coordination, and visual storytelling.
• Familiarity with social media design formats and digital content requirements.
• Working knowledge of AI tools such as ChatGPT is a must.
• Knowledge of video editing or motion graphics is an added advantage.

Core Competencies

• Strong design sense and creativity with commercial awareness.
• Able to work independently with minimal supervision.
• Good time management and ability to handle multiple priorities.
• Practical, resourceful, and able to function effectively in a lean team.
• Strong communication and collaboration skills.
• Detail-oriented with a high standard for output quality.

Key Performance Indicators (KPIs)

• Timely delivery of approved design outputs.
• Quality and originality of pattern and creative work.
• Contribution to product development and campaign execution.
• Efficiency in supporting digital marketing and social media needs.
• Effective use of AI tools to improve turnaround time and productivity.
• Consistency of branding across deliverables.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Test Strategy & Development

• Develop cost-effective and high-efficiency test solutions for GaN and Silicon device families.
• Create, debug, and release test programs on discrete testers and mixed signal ATE platforms. Lead the transition of legacy platforms to new technology nodes.

Hardware Design & Requirements

• Lead the design reviews and acceptance of high-performance test interface hardware provided by external vendors.
• Design test hardware including load boards, probe heads, and sockets.
• Define test hardware requirements based on device specifications and characterization data

Execution & Sustaining

• Support New Product Introduction (NPI) through validation, release, and yield ramp activities.
• Provide sustaining support for production products and test platforms.
• Lead platform conversions and drive efficiency improvements across multiple ATE systems.

Technical Expertise

• Apply knowledge of wide bandgap semiconductors, power devices, and analog measurement techniques.
• Perform high-voltage and high-current testing safely and efficiently.
• Use lab tools such as oscilloscopes, DMMs, spectrum analyzers, and ATE debugging utilities.

Cross-functional Collaboration

• Partner with design, product, reliability, test, and operations teams to ensure smooth project execution.
• Organize technical data and present findings for engineering and management teams

PRIMARY RESPONSIBILITES

• To establish, lead, and manage the APAC HR Shared Services Centre, ensuring efficient, standardized, and high-quality HR service delivery across countries. The role is accountable for operational excellence, service governance, and continuous improvement of HR processes post-implementation.
• The Head of HR SSC acts as the operational owner, ensuring services are delivered in line with defined SLAs, compliance requirements, and business expectations.

Scope of Services

• Employee Lifecycle (Hire-to-Retire)
• Payroll & Benefits Administration
• HRIS & Data Management (e.g. Workday/ Local Payroll System)
• HR Helpdesk / Ticketing (ServiceNow / AskHR Bot/ SSC Portal)
• HR Reporting & Compliance
• SOP, Documentation & Process Governance

SPECIFIC RESPONSIBILITES

• Establish and Lead the Team: Build and lead the HR Shared Services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement.
• Improve Operational Efficiency: Design and implement centralized processes to achieve operational efficiency while providing high-quality HR services.
• Service Delivery: Develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization’s strategic priorities.
• Employee Experience: Oversee the smooth execution of employee life-cycle events such as onboarding, benefits administration, leave management, and offboarding programs.
• Data Integrity and Reporting: Ensure the accuracy of employee data within HR systems and generate regular reports to track key performance indicators (KPIs).
• Continuous Improvement: Identify gaps, refine processes, and implement innovative solutions to enhance the overall effectiveness of the shared services model.
• Compliance: Ensure adherence to local labour laws and HR policies across all regions served by the shared services team.
• Stakeholder Management: Partner with HR Business Partners, Centres of Excellence, and senior leadership to align shared services priorities with broader organizational goals.
• Training and Development: Mentor and coach team members to foster growth and ensure high engagement within the team.
• Other duties as assigned, dependent on organizational needs and employee skills

We are seeking an experienced Operational Technology (OT) & Cybersecurity Manager to lead the growth and delivery of cybersecurity advisory, assurance, certification, and compliance services across the Asia Pacific region.

The successful candidate will play a key role in developing market-facing solutions, driving commercial growth, managing strategic customer relationships, and supporting the delivery of OT cybersecurity projects for industrial and critical infrastructure sectors. This role requires a blend of technical expertise, business development capability, stakeholder management, and leadership experience.

• Drive the growth and expansion of OT cybersecurity services across the APAC region.
• Develop and execute go-to-market strategies for cybersecurity advisory, assessment, certification, and assurance services.
• Identify and develop new business opportunities within key industries including oil & gas, energy, utilities, manufacturing, transportation, and critical infrastructure.
• Build and manage strategic customer relationships and support consultative sales engagements.
• Lead proposal preparation, bid management, contract negotiations, and customer presentations.
• Provide technical leadership for OT cybersecurity assessments, advisory projects, certification readiness reviews, and compliance programs.
• Advise clients on cybersecurity frameworks, standards, regulations, and industry best practices.
• Support clients in cybersecurity risk assessments, gap assessments, governance programs, and regulatory compliance initiatives.
• Develop scalable service offerings, methodologies, delivery frameworks, and market solutions.
• Collaborate with regional and global teams to ensure consistent service delivery and customer satisfaction.
• Support capability development through training, mentoring, competency building, and knowledge sharing.
• Engage with industry bodies, standards committees, and professional networks to strengthen market presence and thought leadership.
• Manage project delivery, operational performance, and business objectives in alignment with regional growth plans.

Crown Equipment Sdn. Bhd. is looking for a dedicated and skilled individual to join our team as a Service Technician in our Workshop. In this hands-on role, you will be responsible for the diagnosis, maintenance, and repair of a variety of forklift, reach truck, pallet truck, other material handling equipment, ensuring reliability and safety for our clients. Our workshop is equipped with state-of-the-art facilities, and you will play a critical role in maintaining the high standards of service that Crown is known for.

Your expertise will be instrumental in troubleshooting technical issues, performing scheduled maintenance, and executing repairs in a timely and efficient manner. You will work closely with our service team and other technicians to enhance customer satisfaction and ensure equipment performance meets industry standards.

We are seeking a proactive individual with a strong technical background and a passion for problem-solving. If you are eager to develop your skills and contribute to a team that values quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the perfect place for you to advance your career.

Responsibilities

• Diagnose and repair mechanical and electrical issues on various types of material handling equipment specifically Forklift.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used in repairs.
• Collaborate with the workshop team to improve processes and enhance service delivery.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and maintenance.
• Participate in training programs to enhance technical skills and knowledge of equipment.

• SPM, Diploma or equivalent in Mechanical Engineering, Electrical Engineering, or a related field SKM, etc.
• Proven experience as a forklift / service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.
• Good communication skills and committed to work.

Regional Senior Business Development Manager (CSM) is responsible for driving growth of Clinical Supplies Management services across the APAC region. The role focuses on identifying and securing new opportunities with pharmaceutical and biotech companies, particularly in clinical trial supply, comparator sourcing, and global logistics solutions.

This position requires strong understanding of clinical trial operations, supply chain complexity, and regulatory environments, combined with a proven ability to build strategic partnerships and deliver commercial outcomes.

Key Responsibilities :

Business Development & Pipeline Growth

• Drive performance and achievement of assigned business development targets

• Business Development & Pipeline Growth
• Identify and pursue new business opportunities for:

o Clinical trial supply services

o Comparator sourcing and procurement

o Global logistics and distribution solutions

• Build and manage a robust pipeline of pharma and biotech clients across APAC.
• Lead end-to-end sales cycle including prospecting, proposal development, and contract negotiation.
• Liaising with global Business Development team – with respect to the effective evaluation exploitation and implementation of various business opportunities in designated territories.

Strategic Account Management

• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
• Develop strong relationships with:

o   Clinical operations teams

o   Procurement and sourcing functions

o   CRO partners and sponsors

• Position the organization as a trusted partner for clinical supply solutions.
• Drive account growth through cross-selling and long-term partnerships.
• Compiling and maintaining a database of all agreed target clients.
• Ensure that all queries received from customers which relates to products are handled within reasonable time in accordance with the company’s SOPs
• Monitor trends in:

o   Clinical trial activity across APAC

o   Therapeutic areas (e.g., oncology, rare diseases)

o   Comparator drug demand and supply challenges

Cross Functional Collaboration & Administration

• Work closely with:

o   Supply chain & logistics teams and network partners

o   Quality & compliance

o   Regulatory and QA teams

• Ensure feasibility and operational alignment for all proposals.
• Support seamless transition from sales to execution.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Assist in business development forecasting and infrastructure utilisation.
• Compiling, reconciliation and submission of monthly sales reports related to the position.
• Understand and operate within:

o   GxP requirements (GMP/GDP)

o   Import & export regulations across APAC

 Marketing

• Formulate a marketing and engagement plan to effectively position Clinigen and communicate with prospective clients within the region
• Develop promotional material  and marketing campaigns for responsible service portfolios
• Monitor market research organization data to assess trends, changes and adapt strategies accordingly to counteract competitor activities
• Assist with arranging of regional activities, conferences, speakers, programmes and other promotional events

• Bachelor’s degree in Life Sciences, Pharmacy, or Business (MBA preferred)
• 8–15+ years of experience in:

o   Clinical trial supply

o   Pharma logistics

o   Contract Research Organization (CRO)/Contract Development & Manufacturing Organization (CDMO)/ Comparator Sourcing

• Proven track record in business development or commercial roles within pharma services
• Experience managing multi-country or regional portfolios (APAC preferred)
• Strong understanding of clinical trial supply chain & operations
• Proven track record in Business Development in Clinical Supply Management
• Up to date knowledge of market dynamics
• Good relationship with key customers in the healthcare sector within the region
• Analytical and solution-oriented mindset
• Ability to manage complex, multi-market dynamics
• Strong stakeholder management and influencing skills
• Excellent communication and interpersonal skills

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​
• Collaborate with your team to deliver exceptional service at every step of the customer journey.​
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​
• Support with opening and closing of the store.​
• Represent yourself and the brand positively during all customer interactions.​

​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​
• Thriving in collaborative and dynamic environments.​
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​
• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 23 April 2026. Due to data policies, we only accept applications through career page.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

• To perform assessment, audit and gap verification of clients and applicants in accordance with SGS requirements and customer’s global standard or management system.
• To conduct the audit presentations and prepare assessment reports within the timeline stipulated as per SGS and/or accreditation/oversight body requirements.
• To carry out the role as Lead Auditor effectively as per ISO 19011 (Auditing Management Systems) guidelines. He/she will be responsible in ensuring client understanding of the assessment decision and clear direction to particular items of correction, corrective action and continual improvement where appropriate.
• To recommend the issue, re-issue, suspension or withdrawal of certificates, and report recommendations in accordance with SGS policy, procedures and prescribed time frame.
• Maintain and develop own skills and knowledge both technologically and in the field of management and standards as part of continuous professional development (CPD) where appropriate.
• To perform technical review on allocated audit jobs where qualified from time to time in accordance with SGS Certification Function approval procedures.
• To establish and develop an effective quality partnership with clients with the aim of exceeding client satisfaction.
• To provide commercial referrals to Sales & Marketing department and assist in the company business budget achievement.
• To support and provide training services based on SGS Academy Annual Training Calendar as well as in-house training programs.
• At all times, comply with SGS Code of Integrity and Professional Conduct
• To perform other types of product/scheme audits on top of the primary product/scheme audit based on the business needs and qualification.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

We're looking for a highly motivated and detail-oriented Marketing & Communications Intern to join our team. This internship offers a unique opportunity to learn the ropes of digital marketing, communications, and customer excellence from experienced professionals. You'll gain practical experience in various aspects of marketing, contribute to real-world campaigns, and develop valuable skills that will kickstart your career.

Key Responsibilities & Learning Opportunities:

• Marketing Communications Support: Assist the Marketing Communication Manager with various communication initiatives and contribute to our customer excellence program.
• Digital Campaign Assistance: Support the development and implementation of digital marketing campaigns across channels like SEO/SEM, email marketing, social media, and display advertising.
• Campaign Performance Monitoring: Learn to track and monitor campaign performances, helping to identify areas for optimization.
• Reporting & Analysis: Assist in analyzing campaign data and preparing reports to understand effectiveness against KPIs and ROIs.
• Market Research: Conduct market research to gather insights and support strategic decision-making.
• Meeting & Workshop Support: Help organize and manage internal meetings and workshops, including liaising with internal and external stakeholders.
• Content & Data Management: Assist with content management for online channels and contribute to the maintenance of databases.
• Trend Exploration: Research emerging trends in digital marketing and new tools, bringing fresh ideas to the team.
• Ad-hoc Support: Be prepared to take on additional duties and responsibilities as assigned, providing valuable support to the marketing team.

We are seeking an experienced and strategic Director of Semiconductor IC Packaging Assembly Engineering to lead assembly sustaining engineering and high-volume manufacturing operations for advanced semiconductor packaging technologies. This role supports AI/data center infrastructure power packaging applications, especially Smart Power Stages, Vertical Power Stages, Power Modules, and Discrete FET packages, with additional scope spanning wide-bandgap (WBG) technologies including SiC and GaN, DBC and AMB substrates, and advanced interconnect technologies. This leader will oversee yield performance, process stability, quality control, process change management, and manufacturing readiness while partnering closely with Package Engineering, R&D, Product Engineering, Quality, Supply Chain, and external OSAT partners to successfully transition New Product Introduction (NPI) programs into scalable high-volume manufacturing (HVM).

The ideal candidate combines deep semiconductor packaging assembly expertise with strong operational leadership, data-driven decision-making, and cross-functional collaboration skills to drive manufacturing excellence, product quality, and continuous improvement across global operations. This role also serves as a critical interface to Director, Package Engineering by ensuring package development intent, qualification requirements, process windows, and ramp readiness are translated effectively into stable, cost-competitive, high-volume manufacturing execution.

Key Responsibilities

Manufacturing & Sustaining Engineering Leadership

• Lead sustaining engineering across semiconductor package assembly technologies and product lines.
• Drive high-volume manufacturing performance in yield, cycle time, quality, throughput, and cost.
• Establish strong engineering systems for process control, defect reduction, and continuous improvement.
• Align assembly engineering roadmaps with business growth and package technology strategies.
• Partner with Package Engineering and OSAT teams to ensure manufacturable designs and robust production controls.

Yield Monitoring & Continuous Improvement

• Own assembly yield monitoring, trend analysis, and corrective action processes.
• Lead data-driven yield improvement initiatives using statistical and problem-solving methodologies.
• Resolve process, reliability, and customer quality issues through disciplined root-cause analysis.
• Define KPIs and dashboards to track manufacturing performance and engineering effectiveness.

Quality & Reliability Management

• Partner with Quality and Reliability teams to meet internal, industry, and customer standards.
• Drive containment, corrective, and preventive actions for manufacturing and field quality issues.
• Ensure process controls and qualification requirements are maintained across OSAT sites.
• Support customer, supplier, and internal quality audits and reviews.
• Work with manufacturing partners to resolve issues early and ensure shipment of qualified products.

Process Change Management

• Lead process change management for materials, equipment, tooling, flows, and sites.
• Assess engineering changes for technical, quality, reliability, supply, and operational impact.
• Lead qualification plans for transfers, second sourcing, equipment changes, and cost reductions.
• Maintain disciplined documentation, change control, and manufacturing readiness processes.

NPI to High Volume Manufacturing Ramp

• Serve as the key manufacturing engineering interface for NPI-to-production transfers.
• Drive manufacturability reviews and package-process integration during product development.
• Lead manufacturing readiness, process optimization, and structured ramp execution for new products.
• Ensure process, qualification, material, site, and capacity readiness for high-volume ramp.
• Coordinate ramp execution with cross-functional engineering, supply chain, and quality teams.

OSAT Partner Management

• Manage global OSAT and contract manufacturing relationships supporting development and production.
• Drive partner accountability for yield, quality, cycle time, reliability, and capacity.
• Lead technical reviews, audits, benchmarking, and qualification assessments for manufacturing partners.
• Collaborate with suppliers and OSAT partners on transfers, optimization, scaling, and cost improvement.

Team Leadership & Organizational Development

• Build and develop a high-performing global assembly engineering team.
• Foster a culture of accountability, collaboration, technical excellence, and continuous improvement.
• Support organizational scaling to meet evolving business and technology needs.
• Drive talent development, succession planning, and technical capability growth.
• Strengthen organizational expertise in packaging innovation to support business growth and customer adoption.

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 68,500 rakan sekerja di 90 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran sekurang-kurangnya tahap SPM. Sijil SPM dan Sijil Tamat Sekolah versi asal (original) diperlukan untuk memohon jawatan ini.
• Warganegaraan Malaysia.
• Berumur antara 21 dan 35 tahun (36 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri Pest Control).
• Mempunyai lesen B2, D, dan GDL yang sah.
• Mempunyai lesen Pesticide Applicator (PAL).
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.

Sangat Diingini Jika Anda:

• Mempunyai pengalaman dalam bidang Pest Control.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Boleh bekerja lebih masa.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

• To handle daily sample receiving, registration, sorting & after sales service with client
• Assist walk in client and incoming call regarding on lab test enquiry including to provide quotation to client
• Communicate with client on the sample submission & any related issue.
• Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
• Direct liase with SGS affiliate for subcon job at oversea.
• Handle any assigned task by superior.