Total 535 job vacancies in Labuan, Labuan Federal Territory

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a detail-oriented and proactive Supply Chain Executive to join our dynamic team. You will be responsible for managing end-to-end supply chain processes, ensuring efficient inventory management, and optimizing logistics to support our expanding operations. This role requires strong analytical skills, a problem-solving mindset, and the ability to work cross-functionally with internal and external stakeholders.

• Inventory Management: Monitor stock levels, forecast demand, and ensure optimal inventory levels to prevent overstocking or stockouts.
• Procurement & Supplier Management: Work closely with suppliers to manage procurement activities, negotiate contracts, and ensure timely delivery of goods.
• Logistics & Warehousing: Coordinate inbound and outbound logistics, manage warehouse operations, and optimize supply chain workflows to improve efficiency.
• Order Fulfillment & Distribution: Ensure timely processing of orders, liaise with third-party logistics (3PL) providers, and manage distribution channels.
• Data Analysis & Reporting: Analyze supply chain data, generate reports, and provide insights to improve supply chain performance and cost efficiencies.
• Process Improvement: Identify gaps in the supply chain process and implement solutions to enhance overall operational effectiveness.
• Cross-Functional Collaboration: Work closely with internal teams such as Sales, Marketing, and Customer Service to ensure smooth supply chain operations.

• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field.
• 1-3 years of experience in supply chain, logistics, or procurement roles.
• Strong analytical and problem-solving skills with a data-driven approach.
• Proficiency in Microsoft Excel and supply chain management software (e.g., SAP, Oracle, or similar).
• Experience in e-commerce or consumer electronics industry is a plus.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and negotiation skills to liaise with suppliers and stakeholders.

As a Part-Time Project Associate, you will support the Delivery Team at Chemin, working closely with our Project Delivery Executives to ensure the successful execution of Japanese-language AI data annotation projects.

In this role, you will be responsible for operational delivery and quality oversight, acting as the main point of contact for Japanese-speaking annotators. As the internal team does not speak Japanese, this role is critical in ensuring that annotations meet quality standards before submission to clients.

You will report to the Project Delivery Executive and play a hands-on role in managing people, processes, and quality across ongoing projects that support AI advancements across multiple industries.

Responsibilities

Your primary focus will be supporting operations within the Project Delivery function, including:

• Providing day-to-day operational support to ensure Japanese-language projects are delivered on time and to a high standard
• Assisting with project setup, planning, and guideline development
• Managing and supporting a remote team of Japanese-speaking annotators
• Acting as the language quality gatekeeper for Japanese annotations, ensuring submissions meet required accuracy and quality thresholds (target: 95%)
• Guiding annotators through questions and challenges via internal communication platforms
• Performing detailed quality checks to catch language, formatting, and annotation errors before client submission
• Handling project administration tasks in line with internal and client standards
• Communicating clearly with internal stakeholders on project progress, risks, and quality issues

Work Arrangements

• Fully remote or hybrid (option to work from our Damansara Heights office - Kuala Lumpur, on Mondays and Fridays)
• Minimum contract period: 3 months (renewable based on performance)
• Immediate availability required (target start: April 2026 onwards)

• Fluent in Japanese (Native or N2 required)

• Strong proficiency in written and spoken English
• 0–2 years of experience in project management, operations, or people management in any capacity
• Prior experience managing tasks, timelines, or contributors (work, internship, freelance, or extracurricular)
• Strong attention to detail and ability to identify language and annotation errors
• Fast learner, self-driven, and comfortable working in fast-paced project environments
• Excellent organizational, planning, and time management skills
• Strong communication and interpersonal skills, especially when guiding remote contributors
• Technically competent in Google Workspace, particularly spreadsheets

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of ACMV installation & service. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ aircon products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Aircon Operations & Technical Manager.

Responsibilities of Aircon Technician but are not limited to

• Installs, inspects, maintains, and repair various types and brand of all types of commercial and residential air conditioners.
• Performs regular preventive maintenance and corrective works on air conditioning systems.
• Diagnoses electrical and mechanical defects and malfunctions.
• Carries our repair works such as replacement of air con compressors, fan coil motors, etc.
• Recommends appropriate repair and improvement works to customers.
• Perform servicing of air conditioning at customers' residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services.
• Ensure all works compliance with appliance standards and Health and Safety Act.
• Daily reporting and weekly reporting to direct manager.
• Any other tasks, when required by the immediate supervisor.

• Hands-on experience in installation, maintenance (including chemical washing), troubleshooting and repairing of air conditioners.
• Must be able to handle physical work due to job nature.
• Basic command of English, Malay spoken and written.
• Responsible for providing air conditioning (air conditioning system) services, such as inspection, maintenance, installation, air conditioning failure.
• Provide monthly maintenance and operation services to customers.
• Effective handling of fault/emergency repairs and customer complaints.
• GDL (Van) driving license.
• Minimum 1 year experience is required.
• 5.5 days' work week
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURAL SUPPORTS FOR AIR-CON UNITS or equivalent/Malaysian Special Skills Certification (Preferred).

Side is a global game development partner helping studios bring games to life across co-development, art, audio, QA, player support, and more. We work alongside developers and publishers to solve production challenges at every stage, from active development through live operations.

We’re looking for a Lead Generalist Programmer to help drive technical delivery across a range of game development engagements. This role is for a senior engineer who is equally comfortable leading people, collaborating with clients, and getting hands-on in code. You should bring strong technical depth in both Unity and Unreal, experience guiding teams through production, and the judgment to move between gameplay systems, tools, optimization, and platform-specific problem solving as projects demand.

What you’ll do

• Lead and mentor engineers across active co-development and game development projects
• Act as a senior technical partner to production, design, art, and client stakeholders
• Contribute hands-on to implementation in Unity and Unreal, depending on project needs
• Architect and review systems across gameplay, tools, UI, integration, optimization, and platform support
• Establish engineering best practices for code quality, performance, maintainability, and delivery
• Help scope work, identify technical risk early, and provide realistic production recommendations
• Support hiring, onboarding, and growth of engineering talent within the team
• Communicate technical tradeoffs clearly to both technical and non-technical audiences
• Partner with internal leadership and external clients to align technical execution with project goals

What we’re looking for

• 5+ years of professional game programming experience
• Experience leading or mentoring engineers in a production environment
• Strong hands-on development experience in both Unity and Unreal Engine
• Strong coding skills in C# and C++
• Experience shipping games or major features on at least one of the following: PC, console, or mobile
• Deep understanding of game architecture, pipelines, debugging, profiling, and optimization
• Ability to work across multiple gameplay-adjacent domains such as gameplay systems, UI, animation systems, tooling, or integration
• Strong understanding of technical risk, production tradeoffs, and scalable engineering practices
• Excellent communication skills with the ability to work directly with clients, partners, and cross-functional teams

Nice to have

• Experience in a co-development, outsourcing, or service-based studio environment
• Experience with console development and certification constraints
• Familiarity with backend or online systems integration
• Experience building internal tools and workflows for designers, artists, or production teams
• Exposure to AWS, CI/CD pipelines, or live-service workflows
• Experience helping scope projects, write technical proposals, or support business development conversations

The Company

Halo Industries has developed breakthrough technology to revolutionize a decades-old semiconductor material slicing process. Our laser-based solution minimizes waste, enhances material cost efficiency, and drives innovations across high-growth markets, including automotive, telecommunications, and power electronics. Founded in 2014 at Stanford University, Halo received significant funding in 2024, paving the way for rapid expansion, strategic customer engagement, and the launch of volume manufacturing.

Position Summary

The Facilities Manager is responsible for overseeing the operation, maintenance, and safety of all facility infrastructure, utilities, and building systems. This role ensures that the workplace environment supports operational efficiency, regulatory compliance, and employee safety while managing facility budgets, vendors, and maintenance staff.

Key Responsibilities

Facility Operations

• Manage day-to-day facility operations including building maintenance, utilities, and infrastructure.
• Start up new build experience.
• Ensure proper functioning of HVAC, electrical, plumbing, fire protection, and building management systems.
• Develop and implement preventive maintenance programs.
• Monitor facility performance and address operational issues promptly.

Maintenance Management

• Supervise facility technicians and maintenance staff.
• Coordinate repairs, upgrades, and facility improvement projects.
• Maintain records of maintenance activities and service schedules.
• Ensure rapid response to facility-related incidents and equipment failures.

Vendor & Contractor Management

• Manage relationships with external service providers and contractors.
• Negotiate contracts for facility services (janitorial, landscaping, security, maintenance).
• Ensure contractor compliance with safety and operational standards.

Safety & Compliance

• Ensure facility compliance with OSHA, environmental, and local regulatory requirements.
• Oversee emergency preparedness programs and safety procedures.
• Manage building inspections, permits, and compliance documentation.
• Support workplace health and safety initiatives.

Budget & Cost Control

• Develop and manage facility operating budgets.
• Track facility expenses and identify cost-saving opportunities.
• Manage capital improvement projects and facility upgrades.

Space & Infrastructure Planning

• Manage workspace planning, layout changes, and facility expansions.
• Support operational teams with facility infrastructure requirements.
• Coordinate office moves and space optimization.

Asset & Inventory Management

• Maintain facility equipment inventories and documentation.
• Track lifecycle and replacement planning for building infrastructure.
• Ensure proper storage and management of facility tools and materials.

Basic Qualifications

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field preferred.
• 5+ years of experience in facilities management or building operations.

• Experience managing maintenance teams and external vendors.
• Experience with facility management systems (CMMS/BMS).
• Experience with HVAC, electrical systems, plumbing, and building infrastructure.
• Experience with preventive maintenance programs.
• Experience managing budget planning and cost control.
• Vendor management and contract negotiation experience.

Preferred Qualifications

• Experience supporting manufacturing or semiconductor facilities.
• Knowledge of cleanroom environments and facility utilities.
• Familiarity with EHS and regulatory compliance requirements.
• Strong leadership and team management skills
• Problem-solving and decision-making skills.
• Excellent communication and organizational skills.
• Proficiency managing multiple projects simultaneously.

Job Summary

We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.

Key Responsibilities

• Assist in processing daily deposits and withdrawals
• Monitor transaction status and ensure timely updates
• Support reconciliation between payment systems, CRM, and internal records
• Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
• Liaise with internal teams for issue resolution
• Help maintain accurate records and documentation of payment activities
• Support escalation handling and follow-up on pending cases

What You Will Gain

• Hands-on experience in payment operations
• Exposure to real transaction systems and reconciliation processes
• Opportunity to work in a fast-growing and dynamic environment
• Potential for full-time conversion based on performance

• Bachelor in Finance, Business, Economics, or related fields

• Strong attention to detail and good analytical skills
• Good communication skills in English; Mandarin is an advantage
• Proficient in Microsoft Excel
• Responsible, proactive, and willing to learn

Preferred Qualifications (Adding point)

• Experience handling data, reconciliation, or operational tasks

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Role Summary

This role is designed as a high-impact operational and strategic support function to the Head of the Client Settlements department. The candidate will be responsible for driving settlement-related initiatives, enhancing PSP performance monitoring, improving funding workflows, and ensuring strong operational control across all payment channels.

 Key Responsibilities

• Daily validation of PSP deposit/withdrawal flows (success rates, processing time, reconciliation accuracy)
• Monitor PSP cost structure (fees, FX cost, hidden cost leakage)
• Identify anomalies in transaction behaviour and escalate risks proactively
• Perform ongoing PSP risk assessment (counterparty risk, fund exposure, operational reliability)
• Monitor PSP balances and liquidity distribution across channels
• Support development of PSP risk dashboards and alert mechanisms
• Review and improve current settlement SOPs and workflows
• Identify inefficiencies in reconciliation, fund routing, and approval processes
• Drive automation initiatives (API, dashboards, tagging systems)
• Act as execution owner for settlement-related projects (for example, PSP API integration, auto-withdrawal, ledger monitoring)
• Coordinate effectively with other departments, like Product, Tech, BO Funding, and Risk teams
• Track project milestones and ensure timely delivery
• Build structured reporting on PSP performance, funding flows, and operational KPIs
• Support decision-making through data insights (cost optimization, risk exposure, efficiency improvements)

The solutions architect is responsible for the development of the overall vision that underlies the projected solution and transforms that vision through execution into the solution. Defines a development protocol, coding standard and CI/CD pipelines.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Responsibilities

• Defines development protocols and keeps all up to date for secured code review guideline (PCIDSS application), code review, coding guidelines, code management best practices and also ensuring that teams are following the defined protocols.
• Defines what are needed to be included into CI/CD pipelines for example code scan, secret key scan, web scan etc., works on POC, come up with well defined how to document and conduct a demo session with respective development teams.
• Act like a technical area of expertise to produce technical how to articles and share to development teams, including with answering a question which related to solution design.
• On the request to participate with a complex customer projects in order to find the best tech solution among all possible to solve the existing business problems.
• Collaborate extensively with development team leaders and technical delivery teams to ensure alignment of best practices and standards.
• Researches and adopting new and emerging technologies, evaluating new tools, technologies and platforms then work on POC, documentation, demonstration and defines standard for department level.
• Researches and identifies standards and best practices as appropriate for discipline
• Mentors and coaches junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Drives architectural decisions and owns technical debt management strategy across projects.
• Leads incident response and root cause analysis for production issues, ensuring lessons learned are documented and shared.
• Champions system reliability, scalability, and performance optimization across services.

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Proven experience delivering large-scale, high-traffic backend systems in production.
• Has knowledge of industry standards and ability to translate/apply research into the business needs
• Has a strong technical background of Dotnet, CI/CD, Jenkins, Cloud service, Design
• Passionate about new knowledge
• Excellent spoken and written English skills as well as organizational skills
• Good inter-team communication
• Solid knowledge of formal software engineering methodologies, Software development tools, Unit Testing, Code management tools, Design tools
• Has in-depth knowledge of a technical discipline or area
• Good at adapting to limitations and high confidence
• Proficient in Java and/or .NET with hands-on experience, or demonstrable willingness and ability to learn and ramp up quickly in either technology stack.
• Has a strong knowledge of cloud concepts
• Hands-on experience with cloud platforms (AWS or other), including containerization (Docker, Kubernetes) and serverless architectures.
• Strong understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, etc.).
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis, DynamoDB).
• Proficient in system design — able to design for high availability, fault tolerance, and horizontal scalability.
• Experience with observability tools (logging, monitoring, tracing) 
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and secure coding principles.
• Proven ability to lead technical discussions, influence stakeholders, and drive consensus on architectural decisions.
• Experience with Agile/Scrum methodologies and ability to estimate, plan, and deliver work independently with minimal supervision.
• Strong problem-solving and debugging skills with a track record of resolving complex production issues.

At 2C2P, interested candidates are invited to submit a comprehensive resume with current and expected salary via this job advertisement. Please note that only shortlisted candidates will be contacted.

Please consult our Candidate Privacy Notice to learn more about how we collect, use, transfer, and disclose candidates’ information: https://2c2p.com/candidate-privacy-notice

By submitting your resume and information, you acknowledge and consent to the processing of your personal data in accordance with our Candidate Privacy Notice, including receiving communications from 2C2P via email or other electronic messaging.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.

This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.

Key Responsibilities

• Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance
• Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows
• Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools
• Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
• Work closely with Engineering, Data and regional teams to build scalable platform capabilities
• Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
• Monitor product impact through data analysis and continuous optimisation
• Support regional standardisation of performance tracking and operational governance models

• 5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles
• Strong experience working with data dashboards, performance metrics or operational analytics tools
• Ability to translate business ambiguity into structured, measurable product solutions
• Strong stakeholder alignment and cross-market project leadership experience
• Analytical mindset with strong problem-structuring capability

Preferred

• Experience in fintech, SaaS platform or high-growth technology environment
• Exposure to data product thinking, automation or AI-enabled operations tools
• Experience supporting operational or customer service performance transformation
• Mandarin speaking advantage 

Role Overview

This is a technical, hands-on role reporting to the AI Lead. You will be responsible for building, maintaining, and scaling the AI and automation infrastructure within the Client Experience Department. The role involves managing standard SaaS platforms, architecting custom LLM solutions (RAG pipelines), and ensuring all technical implementations are supported by data-driven performance metrics and empirical proof.

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., new ticketing instances, telephony entities, or CRM environments). You will be responsible for the initial configuration, data mapping, and integration.
• AI Development & RAG: Architect and deploy Retrieval-Augmented Generation (RAG) pipelines and custom LLM agents to enhance or replace standard SaaS AI features.
• Workflow Automation: Develop and maintain production-grade Python scripts to automate data flows and operational tasks across the department.
• Technical Stack Ownership: Act as the lead engineer for core CX tools (Ticketing, Telephony/VoIP, and CRM), ensuring seamless integration via APIs and webhooks.
• Data Validation: Extract and analyze system logs to provide empirical proof of ROI, accuracy, and system reliability.
• Technical Alignment: Coordinate with cross-functional teams to translate business requirements into technical logic, data schemas, and API documentation.

• Python Mastery: Proficiency in Python for automation, data processing, and API development.
• AI Orchestration: Hands-on experience with LLM frameworks (LangChain, LlamaIndex) and vector databases.
• Infrastructure & System Setup: Proven experience in setting up enterprise-level SaaS environments from scratch, including user permissions, routing logic, and API authentication.
• Systems Integration: Knowledge of integrating SaaS platforms and communication tools (CPaaS/VoIP) via REST APIs.
• Analytical Rigor: Ability to use data to prove system performance (e.g., measuring hallucination rates, latency, or cost-savings).
• Prompt Engineering: Experience building and testing complex, logic-based prompt chains for production environments.

The Team Lead is responsible for driving end-to-end delivery of software projects within the development team. This role owns sprint execution, removes blockers, ensures quality standards are met, and acts as the bridge between engineering execution and business stakeholders. The Team Lead manages a team of 3–6 developers, balancing hands-on technical involvement with delivery accountability to ensure projects ship on time, within scope, and at production-grade quality.

Responsibilities

Delivery & Execution (Primary Focus)

• Owns sprint planning, backlog grooming, and delivery cadence for the team — ensuring commitments are met, and scope is managed proactively.
• Drives project execution from requirements through to production deployment, coordinating across dependent teams when necessary.
• Monitors delivery KPIs (velocity, cycle time, defect escape rate, deployment frequency) and takes corrective action when metrics deviate.
• Manages risks, dependencies, and blockers — escalating early with proposed solutions rather than surfacing problems alone.
• Ensures release readiness, including regression coverage, rollback plans, and stakeholder sign-off.
• Coordinates with QA, DevOps, and product teams to maintain smooth CI/CD pipeline flow and minimize release friction.

Technical Leadership

• Participates in solution design discussions and ensures the team's technical decisions align with architectural standards and development protocols (including PCI DSS compliance, coding guidelines, and code management best practices).
• Conducts and enforces code reviews following the secured code review guidelines; ensures the team adheres to defined coding standards and CI/CD pipeline requirements (code scan, secret key scan, web scan).
• Makes pragmatic technical trade-off decisions — balancing delivery speed with code quality and technical debt management.
• Troubleshoots and leads the resolution of production incidents within the team's domain, ensuring root cause analysis and lessons learned are documented.
• Stays current with the team's technology stack and contributes hands-on when critical path items require it.

People & Team Management

• Manages a team of 3–6 developers: task assignment, workload balancing, and day-to-day performance management.
• Conducts regular 1-on-1s focused on growth, blockers, and career development.
• Mentors junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Identifies skill gaps and coordinates with management on training plans or hiring needs.
• Fosters a team culture of accountability, collaboration, and continuous improvement.

Stakeholder Communication

• Provides clear, regular delivery status updates to senior management and product stakeholders.
• Translates business requirements into actionable technical tasks and acceptance criteria for the team.
• Collaborates with Solutions Architects and other Team Leads to ensure cross-team alignment on standards, shared services, and integration points.

Technical / Professional Skills & Competencies

Required

• Proficient in .NET and/or Java with hands-on production experience; able to review code, debug issues, and contribute to critical deliverables.
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) — able to review query performance, data models, and troubleshoot production data issues.
• Working knowledge of CI/CD pipelines (Jenkins, GitHub Actions, or equivalent) — understands pipeline stages including code scan, secret scan, and deployment automation.
• Experience with cloud platforms (AWS preferred), including containerization (Docker, Kubernetes) and basic infrastructure concepts.
• Understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, SQS).
• Familiarity with NoSQL databases (MongoDB, Redis, DynamoDB) and when to apply them.
• Experience with observability tools — logging, monitoring, tracing (e.g., Datadog, Grafana, ELK, CloudWatch).
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and PCI DSS application-level requirements.
• Strong knowledge of Agile/Scrum methodologies — able to run ceremonies, manage sprints, and drive continuous delivery cadence.
• Proven ability to estimate, plan, and deliver work with a track record of shipping projects on time.
• Strong problem-solving and debugging skills with experience resolving production issues under pressure.

Preferred (Nice-to-Have)

• Experience with system design for high availability, fault tolerance, and horizontal scalability.
• Exposure to event-driven / CQRS architectures.
• Experience with infrastructure-as-code (Terraform, CloudFormation).
• Familiarity with performance testing and optimization techniques for high-TPS systems.

Soft Skills

• Excellent organizational and time management skills — able to juggle multiple workstreams without dropping deliverables.
• Clear communicator in both English and Thai — able to translate technical context for non-technical stakeholders.
• Good inter-team communication and ability to collaborate across engineering, QA, DevOps, and product.
• Comfortable with ambiguity — can make decisions with incomplete information and course-correct as needed.
• High accountability mindset — owns outcomes, not just tasks.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 3+ years of software development experience in a production environment.
• 1+ year in a lead, senior, or tech-lead capacity — with demonstrated ownership of delivery outcomes (not just individual contribution).
• Experience working on high-traffic or transaction-heavy systems is a strong plus.

At 2C2P, we offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are looking for a Junior Product Manager to support the development and enhancement of internal digital platforms that enable merchant operations, workflow automation and business productivity.

This role focuses on improving operational efficiency, user experience and system adoption across internal stakeholders and merchant-facing processes.

Key Responsibilities

• Support feature development and optimisation of internal business platforms and digital tools
• Work closely with Operations, Customer Service, Sales and Technology teams to identify workflow improvement opportunities
• Assist in digitalisation initiatives such as process automation, reporting dashboards and system enhancements
• Coordinate product testing, rollout support and user feedback consolidation
• Maintain product documentation, SOP improvements and knowledge base updates
• Monitor product usage trends and assist in performance analysis
• Support cross-market implementation and alignment activities

• 2–3 years experience in product operations, digital product support, fintech, SaaS or operational transformation roles
• Strong coordination skills with structured execution mindset
• Comfortable working with technical and business stakeholders
• Detail-oriented and proactive learner

Good to Have

• Exposure to merchant solutions, payments ecosystem or operational systems
• Experience supporting internal productivity tools or workflow platforms

Job Description:

• Responsible for answering, resolving customer issues, and upselling through call/chat/email within a growing customer base.
• Identify and relate with various customer needs and scenarios.
• Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.
• Remain updated in client and industry led processes, technology applications, utilities, and products.
• Utilize various client-based tools and applications for customer management and servicing.
• Transfer customers to appropriate departments when required.
• Conduct data entry, documentation, and case management.
• Work and partner with others within a team-based environment.
• Achieve and maintain required metrics and goals.
• Requires good English skills, excellent in Mandarin and Cantonese speaking.
• Able to read and write in Mandarin and English.
• Require sales background and IT technical skills.
• The role is 100% sales and technical support with account management, comes with f ixed basic, allowances etc.

Technical Skills:

• Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla
• Familiarity with website scripting languages such as PHP
• Familiarity with databases such as MySQL
• Familiarization on network protocols like SSH, FTP and SFTP
• Knowledge in SSL, DHCP, DNS, TCP/IP, Internal Server Error and Resolution
• Extensive knowledge of internet technology required
• Excellent computer skills specifically using a CRM database system
• Strong and accurate data entry skills are required

Level:   Medior R4

Location: Flexible (Kuala Lumpur, Singapore)

Type: Full-time B2B 

Department: Sales
Reporting To: APAC Sales Director

Reporting (Functionally) to: Presales Lead

About Innovatrics

Innovatrics is a global provider of biometric identity management solutions, delivering fingerprint, face, iris, and multimodal biometric technologies to government and enterprise customers worldwide. The company operates independently with a strong R&D foundation and a reputation for high NIST-ranked performance and scalable identity platforms.

Your Role

You’ll act as the technical backbone of the sales process working closely with Business Development Managers – helping our partners, system integrators and end clients understand how biometric technology works, aligning their business needs with our solutions capabilities, and ensuring a smooth transition from presales phase to purchase and implementation.

Geographic Scope

·        APAC region

Travel: 40–60% depending on active programs.

Why This Job Is Exciting

As a Pre-Sales Engineer, you will be in direct contact with our customers from diverse industries, regions, and cultures. Your role is critical to close the sales process, with trust in the technical capabilities of our solutions being a key pillar of successful sales. You will act as the technical expert during the sales cycle, working closely with our sales and solutions teams to align customer needs with our technology. Your contributions will directly impact our growth and client satisfaction, making you a vital part of the company's success.

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

We are looking for a Senior Data Engineering Manager who is deeply hands-on with technology and able to lead from the front. This role will lead teams delivering strategic AI initiatives that enhance and differentiate our Location products, combining large-scale data engineering with applied machine learning and NLP.

You will remain close to design and implementation, acting as a technical authority and coach, while also owning delivery, team health, and alignment to product strategy. This is not a purely managerial role — success requires strong technical judgement, architectural leadership, and the ability to guide teams through complex AI-driven systems in production.

What you will do

Senior Leadership & Organisation Design

• Act as hands-on technical leader for data and AI-driven Location platforms & services
• Set architectural direction for data pipelines, feature stores, and AI inference workflows
• Lead design reviews, make high-impact technical decisions, and unblock complex engineering challenges
• Stay close to code, tooling, and cloud architecture to maintain technical credibility
• Establish best practices for production-grade AI systems (performance, monitoring, reliability)

AI & Location Strategy

• Lead delivery of strategic initiatives applying AI and NLP to Location data and products
• Partner with Product and Domain experts to translate Location use cases into scalable AI solutions
• Guide teams on feature engineering, model integration, and inference at scale
• Balance experimentation velocity with production robustness and long-term maintainability

Platform & Delivery Ownership

• Own end-to-end delivery of data and AI pipelines on AWS
• Ensure systems meet expectations for latency, scalability, cost efficiency, and data quality
• Drive pragmatic technical trade-offs aligned to business priorities
• Define and track metrics for data freshness, model performance, and platform reliability

People Leadership & Team Growth

• Lead, mentor, and develop senior data engineers and applied ML engineers
• Build a culture of strong engineering fundamentals, curiosity, and accountability
• Support hiring and development of high-calibre engineers in Kuala Lumpur
• Create an environment where engineers can do their best technical work and grow

Stakeholder Collaboration

• Work closely with Product, Engineering, and AI stakeholders to shape roadmaps and priorities
• Clearly communicate complex technical topics to non-technical audiences
• Represent data engineering and applied AI in senior forums

Skills we're looking for

Technical

• Strong background in data engineering with applied AI/ML systems in production
• Extensive experience building cloud-native platforms on AWS
• Advanced proficiency in Python, including production data and AI pipelines
• Hands-on experience with NLP frameworks such as spaCy (or similar)
• Strong understanding of data modelling, feature engineering, and scalable inference
• Experience designing low-latency and high-throughput data systems

Leadership

• Proven experience leading engineers while remaining technically hands-on
• Ability to coach teams through complex architectural and implementation decisions
• Strong delivery ownership and bias toward execution
• Excellent communication and stakeholder management skills

Nice to Have

• Experience with geospatial or Location-based data
• Exposure to feature stores, vector search, or retrieval-augmented generation (RAG) systems
• Experience deploying AI models in regulated or high-availability environments
• Familiarity with MLOps practices (model versioning, monitoring, CI/CD)

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

The Role

We’re looking for a Senior Web Developer who enjoys building and owning real production systems, not just writing code in isolation.

This role sits at the center of our global e-commerce platform, supporting multiple regions and working closely with Product, Marketing, Finance, and Engineering teams.

You will take the lead in developing and maintaining our Shopify-based storefront and its integrations with internal and external systems, ensuring that the platform remains stable, scalable, and ready for growth.

This is a hands-on role.
You will be expected to design, build, troubleshoot, and improve — while also helping define best practices for how our web platform evolves over time.

What You’ll Do

Own the E-Commerce Platform

• Lead development for our multi-regional Shopify storefront
• Maintain and enhance existing features while improving performance and reliability
• Ensure the platform supports global operations across different markets

Build and Manage Integrations

• Develop and maintain integrations with payment gateways, CRM, ERP, and other internal tools
• Work with APIs and third-party services to ensure smooth data flow across systems
• Troubleshoot integration issues and improve system stability

Work Across Regions and Functions

• Coordinate with teams in Turkey, Singapore, the US, and other regions
• Collaborate with UI/UX, QA, Product, and Marketing to deliver high-quality releases
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Maintain Code Quality and Standards

• Write clean, maintainable, and scalable code
• Participate in code reviews and help establish development best practices
• Monitor performance and fix issues proactively

Improve the Platform Over Time

• Stay up to date with Shopify updates and modern web technologies
• Suggest improvements to architecture, tooling, and workflows
• Help shape how our e-commerce systems grow as the business expands

What We’re Looking For

• 8+ years of web development experience in production environments
• Hands-on experience with Shopify development, including customization, storefront development, or app integrations
• At least 1+ year of end-to-end development experience on an e-commerce platform (Shopify, WooCommerce, Magento, or similar)
• Experience integrating payment gateways and working with third-party APIs or external systems
• Experience working on systems that connect multiple platforms such as e-commerce, CRM, ERP, or payment services
• Experience with Git-based version control and collaborative development workflows
• Ability to write clean, maintainable, and scalable code following modern web development standards, with experience in JavaScript / TypeScript, Shopify Liquid, and API-based integrations
• Comfortable taking ownership of features or systems, not just contributing individual tasks
• Experience working with cross-functional teams including Product, UI/UX, QA, or business stakeholders
• Ability to work effectively with teams across different countries and time zones
• Strong problem-solving and debugging skills
• Professional proficiency in English, with the ability to explain technical topics clearly

Why Rapsodo?

At Rapsodo, you won’t just work on websites — you’ll build systems used by athletes and customers around the world.

• You’ll work on real products with real users
• You’ll collaborate with global teams
• You’ll have ownership, not just tasks
• You’ll help shape how our e-commerce platform grows

If you enjoy solving real problems and building systems that last, we’d like to hear from you.

Teltonika Malaysia is seeking a results driven Business Development Managerto join our team. You will be responsible for identifying and pursuing new business opportunities and maintaining customer relationships in the Greater China Region (Taiwan, Hong Kong, Mongolia and China).

Teltonika’s telematics business unit develops and manufactures easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. 

Teltonika provides an opportunity for every ambitious sales representative to improve their sales skills, develop comprehensive knowledge of products, and generate considerable earnings.

In this role you will:

• Identify new business opportunities by researching potential clients and making cold calls, emails, and LinkedIn communications.
• Meet and exceed sales targets and goals by closing deals with potential clients.
• Provide excellent customer service to clients and ensure customer satisfaction throughout the sales process.
• Collaborate with internal teams, including the technical support department and product specialists, to address customer requirements and provide solutions to their needs.
• Attend exhibitions, meetings, and events to represent the company and its products and services.
• Prepare and deliver sales proposals and presentations to prospective clients.
• Negotiate contracts and agreements with clients to close deals.
• Maintain accurate records of sales activities and track progress towards sales targets.

What we expect of you:

• Proven track record in B2B sales, with at least 3 years of experience in a sales role.
• Professionally fluency in both English and Mandarin.
• Excellent communication and interpersonal skills, with the ability to build and maintain long-term relationships with clients.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Self-motivated, results-driven, and able to work independently and as part of a team.
• Experience using CRM systems and other sales tools.
• Interested in or have some knowledge in the industry of the products and services offered by the company.

What we offer:

• Medical Reimbursement Plan
• Snacks in the office
• Regular team buildings
• Flexible working hours and WFH

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. 

We are looking for a Marketing & Events Coordinator to support the delivery of B2B marketing events and campaigns in Malaysia. This is an excellent opportunity for someone early in their marketing career who enjoys organising events, coordinating logistics, and supporting marketing activities in a fast-paced environment.

You will work closely with Marketing, Sales, and Partnerships teams to support a range of events, campaigns, and customer engagement initiatives, gaining hands-on experience in both event execution and marketing operations.

RESPONSIBILITIES

Event Coordination & Support

• Support the execution of B2B events, including roundtables, networking sessions, and industry events.
• Assist with event logistics, including venue sourcing, vendor coordination, and event setup.
• Manage event registrations, guest lists, and attendee communications.
• Provide on-site support to ensure events run smoothly.
• Track attendance and assist with post-event follow-ups.

Marketing & Campaign Support

• Assist with event-related campaigns, including email invitations and coordination with internal teams.
• Support the preparation of marketing materials (e.g. slides, emails, simple assets).
• Help maintain trackers for events, campaigns, and performance metrics.

Coordination & Operations

• Work closely with Marketing, Sales, and Partnerships teams to support the execution of initiatives.
• Coordinate with vendors and external partners to ensure timely delivery.
• Support basic reporting and performance tracking for events and campaigns.

Requirements

• 1–3 years of experience in marketing, events, or a related field.
• Exposure to event coordination or campaign support is preferred.
• Strong organisational and coordination skills.
• Good communication skills and ability to work with multiple stakeholders.
• Comfortable with hands-on, execution-focused work.
• Interest in B2B marketing or fintech is a plus.

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

The Customer Success Analyst, reporting to the Head of Customer Success, is responsible for delivering high-quality support to a global client base across multiple channels, including email, phone, and live chat. This role focuses on resolving client trading and administrative queries efficiently while ensuring a positive customer experience. The analyst is expected to stay informed on financial market developments to provide timely and value-added support, maintain accurate client interaction records in CRM systems, and ensure full compliance with regulatory requirements and Treating Customers Fairly (TCF) principles. Prior experience in financial services, particularly within the CFD/FX or online trading space, is preferred.

Who We Are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and a fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our Commitment to Each Other

We have each other’s backs

There when we need each other most

We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• Help customers with their trading and administrative issues to full resolution in a pro-active manner to ensure customer experience remains positive.
• Be aware of financial market news and upcoming events to be anticipatory and informative with the customer base to deliver a higher-than-expected service.
• Update all records of client interactions in the CRM and associated systems throughout the day and to departmental standard.
• Ensure that you act with adherence to all Treating Customers Fairly (TCF) principles and relevant regulatory requirements.

• Previous experience in the financial services sector or similar environment
• Knowledge or strong interest in CFD, FX, or online trading
• Experience working with a CFD broker or similar environment
• Strong customer service and problem-solving skills
• Ability to handle client queries across multiple channels (email, phone, live chat)
• Good understanding of financial markets and ability to stay updated on market news
• Attention to detail with accurate record-keeping in CRM systems
• Strong communication skills and ability to engage with a global client base

Role Summary

Build and maintain internal automations, AI assistants and AI-powered marketing tools that increase speed, consistency, and performance in day-to-day execution. You’ll use a mix of low-code (e.g. n8n) and custom code, working closely with marketing, sales and other departments.

Importantly, you are someone who is passionate about what's possible with AI and eager to push the boundaries of what we can build internally. You should be experimenting with projects like OpenClaw and have your opinions on what are the best ways to build AI assistants to improve productivity.

KEY RESPONSIBILITIES

• Build automations: Use a combination of low code and custom code to build automations that dramatically improve productivity. Prior experience building production-grade automations is highly valued.
• AI Agent Development: Design and deploy production-grade AI agents, and understand requirements and tradeoffs for non-trivial projects (e.g. evaluation, self-learning, cost)
• AI Sales/Marketing Tools: Build AI-assisted workflows to help sales & marketing drive demand-gen. Experience using AI to generate TikTok/short-formvideo ad assets is highly valued.
• Process Automation: Map workflows, spot inefficiencies, and automate repeatable processes

• Builder mentality: Proactive, takes ownership, and not afraid of big goals and fast iteration
• Prior experience or willingness to learn how to create AI video pipelines
• Hands-on experience with LLM APIs and prompt engineering, and experience building or experimenting with AI agents or multi-step reasoning pipelines
• Coding ability: Proficient in Python for scripting, API integrations, and automation logic. Able to write clean, working code independently
• Clear communicator who can work with non-technical stakeholders.

We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.

This role is responsible for designing and executing lifecycle strategies that drive member registration, engagement with mental health resources, and continued product usage across enterprise clients.

You will work closely with Client Success, Tech, and Product teams to translate product capabilities and client needs into targeted campaigns and journeys that deliver measurable engagement outcomes.

This role is ideal for someone who combines data-driven thinking, lifecycle strategy, and operational execution, and who is comfortable building scalable engagement programmes in a fast-moving startup environment.

What You’ll Do

Lifecycle Strategy & Campaign Development

• Own lifecycle marketing strategies that drive member activation, engagement, and retention across Intellect’s platform.
• Design and execute onboarding journeys, engagement campaigns, and behavioural nudges that encourage members to explore and utilise mental health support.
• Continuously optimise lifecycle journeys based on user behaviour, product usage data, and engagement insights.

CRM Platform Ownership

• Manage and optimise Intellect’s CRM and lifecycle engagement platforms to deliver targeted and personalised communications.
• Build scalable campaign frameworks, segmentation strategies, and automation workflows.
• Ensure CRM infrastructure supports experimentation, measurement, and continuous improvement.

Data, Insights & Optimisation

• Track and analyse key lifecycle metrics including activation, engagement, retention, and feature adoption.
• Develop testing frameworks (A/B testing, segmentation experiments) to continuously improve campaign performance.
• Translate data insights into actionable recommendations for product, marketing, and client teams.

Member Engagement & Behavioural Design

• Design engagement strategies that support positive mental health behaviours and encourage members to seek support when needed.
• Ensure messaging is empathetic, culturally relevant, and aligned with Intellect’s evidence-based approach to care.

Who You Are

• 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
• Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
• Highly analytical, with the ability to interpret engagement data and optimise campaigns.
• Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
• Comfortable working cross-functionally with product, marketing, and client-facing teams.
• Strong operational discipline and ability to manage multiple campaigns simultaneously.

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience supporting B2B2C engagement models where users access services through employers or partners.
• Experience working with global or multi-market user bases.

Location

Open to candidates based in the Malaysia (hybrid) or Indonesia (remote).

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

We move things faster, cheaper, and better and we apply that same mindset to how we tell our story. We’re looking for a Content Producer to join our Brand & Creative team, the people behind how Teleport looks, feels, and connects across every touchpoint. You’ll work closely with content marketers, product marketers, and creatives to produce videos that capture the stories behind our people, partners and customers. From concept to shoot to final edit, you’ll bring Teleport’s brand to life through visuals that move.

This role is ideal for someone who’s hands-on, fast-moving, and comfortable wearing multiple hats across production, storytelling, and creative direction. You’ll be based at our Wisma Capital A, Damansara Heights office and report directly to the Head of Brand & Creative.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

You can expect your days to be energetic, creative, and varied. One week you might be producing a campaign video in Bangkok, the next capturing warehouse stories in Kuala Lumpur. You’ll collaborate closely with marketers and creatives to turn ideas into compelling visuals that drive awareness, connection, and pride in the Teleport brand.

That said, the bulk of your working hours will involve:

End-to-End Video Production

• Plan, shoot, and edit content that showcases Teleport’s people, operations, and stories across markets.
• Manage full production workflows from pre-production to post-production, ensuring alignment with brand tone, visual identity, and storytelling goals.
• Direct shoots on-site and coordinate logistics across teams, partners, and vendors.

Creative Storytelling and Collaboration

• Partner with content and product marketers to develop concepts that tell brand and business stories creatively and clearly.
• Bring ideas to life through narrative-driven visuals that strengthen Teleport’s positioning as Southeast Asia’s eCommerce logistics specialist.
• Collaborate with the Brand & Creative team to ensure consistency across all formats and channels.

Cross-Market and Regional Execution

• Produce content across multiple markets, adapting to different cultures and audiences.
• Work with translators and local partners to adapt or localise content for other languages where needed.
• Travel regionally or internationally at short notice for shoots and brand projects.

Quality and Innovation

• Stay ahead of creative and content trends to keep Teleport’s storytelling fresh and relevant.
• Maintain a high bar for visual quality and performance across all deliverables.
• Experiment with new video formats, production techniques, and social storytelling tools.

These are minimum-requirement skills and a must-have for the role:

• Five or more years of experience in content production, videography, or multimedia storytelling (agency or in-house).
• Proven ability to manage end-to-end video production, from concept and planning to post-production and delivery.
• Strong storytelling and visual composition skills, with a portfolio showcasing impactful brand or campaign videos.
• Proficiency in video editing software such as Premiere Pro, Final Cut Pro, or CapCut.
• Strong communication and collaboration skills, able to work closely with marketers and creatives.
• Proficiency in English, both written and verbal.
• Able to travel regionally or internationally at short notice for shoots and brand projects.
• Able to adapt or produce content in multiple languages with the help of translators.

Nice-to-have:

• Experience leading shoots or mentoring junior creators.
• Knowledge of motion graphics, sound design, or animation.
• Experience with drone videography or photography.
• Understanding of brand marketing or storytelling across Southeast Asia.

About the Role

EPOS AI is building a partner-led growth engine for Southeast Asia, and this role sits at the centre of it. We are looking for a Senior Manager to own our affiliate and partnership marketing strategy across the region - designing the programmes, recruiting the right partners, and building relationships that translate into measurable merchant acquisition.

This is not a campaign management job. The person in this role will be operating across five distinct partner channels simultaneously, working closely with local marketing managers, the commercial team, and product stakeholders to get things built and shipped. You will need to be equally comfortable closing a partnership with a merchant association as you are analysing referral conversion data and iterating on programme mechanics.

If you have spent your career building partner ecosystems and affiliate channels from the ground up - and you enjoy the complexity of doing it across multiple markets - this is the right kind of challenge.

What You Will Own

1. Merchant Referral Programme

Design and manage a structured merchant-to-merchant referral programme. This means working out the right reward mechanics, integrating with our product team to build the referral infrastructure, and driving adoption through active merchant engagement.

• Define referral tiers, payout conditions, and reward structures that balance acquisition cost against lifetime value
• Work with product to build referral dashboards, unique referral links, and in-app sharing features
• Identify our highest-satisfaction merchants using usage data and turn them into active referrers
• Track referral conversion at every stage and iterate on what is not working

2. Brand and Strategic Partnerships

Identify and activate partnerships with businesses and service providers that interact with SME merchants at key moments in their growth journey. Think accountants, business registration services, real estate agents, co-working spaces, business consultants - anyone a merchant is likely to engage when they are starting, scaling, or pivoting.

• Map the SME ecosystem and identify where EPOS360 can be recommended most naturally
• Build and manage a pipeline of partnership conversations, from initial outreach to signed agreements and live referrals
• Develop co-marketing materials and partner onboarding toolkits that make it easy for partners to refer on our behalf
• Track referred merchant volumes per partnership and optimise accordingly

3. KOL and Influencer Partnerships

We want business owners who follow relevant creators to discover EPOS360 through authentic content, not traditional advertising. This channel is about finding the right voices - people whose audiences are made up of merchants and entrepreneurs - and enabling them to tell our story credibly.

• Source and qualify KOL and influencer candidates whose audiences genuinely overlap with our merchant profile
• Manage the end-to-end relationship: briefing, content direction, affiliate link setup, and performance tracking
• Develop a playbook for influencer-led livestream selling, particularly for hardware products
• Build evergreen content partnerships, not just one-off sponsored posts

4. Merchant Associations

Organisations like the Chinese Chamber of Commerce, FMAS in Singapore, HECS, and similar bodies represent concentrated networks of exactly the merchants we want to reach. Building relationships here creates referral channels that are both scalable and credible.

• Identify and prioritise merchant associations and trade bodies across Malaysia, Singapore, and the broader region
• Establish formal referral and co-promotion agreements with association leadership
• Design joint campaigns and member benefit programmes that give associations a reason to recommend us
• Represent EPOS360 at association events and build visibility within the membership base

5. Resellers, Distributors and Solution Partners

We want to build a network of external parties who will actively introduce EPOS360 to merchants as part of their own business activities. This includes traditional resellers and distributors, but also less conventional referrers - field networks whose day-to-day work brings them directly into contact with our target merchants. E.g. Delivery riders.

• Recruit and onboard resellers and distributors who can operate on an asset-light model, focused purely on merchant acquisition through referrals
• Identify and sign non-traditional referral partners whose regular business activities put them in front of the merchants we are trying to reach
• Provide partners with the tools, training, and collateral they need to refer and sell effectively
• Set and manage performance expectations for each reseller and distributor relationship

Experience

• 5 to 8 years in affiliate marketing, channel partnerships, or partner ecosystem development
• Demonstrable experience building or scaling a partnership programme, not just inheriting one that already existed
• Track record of working across multiple markets in Southeast Asia -- Malaysia and Singapore at minimum
• Experience recruiting and managing non-traditional referral partners is a strong advantage
• Background in fintech, SaaS, or B2B commerce is preferred but not a hard requirement

Skills and Capabilities

• Strong commercial instincts - you understand what makes a partnership worth pursuing and when to walk away
• Able to manage multiple partner types simultaneously without losing sight of outcomes
• Comfortable pulling your own performance data, interpreting it, and acting on it without waiting to be told
• Strong written and verbal communication in English; Bahasa Malaysia, Mandarin, or Bahasa Indonesia is a genuine advantage
• Experienced using affiliate management platforms such as Tapfiliate, Impact, PartnerStack, or similar
• Able to produce a partner brief, a partnership deck, and an onboarding guide without outsourcing it