Total 20 Senior Manager social media manager job vacancies in Malaysia

Branch Manager (Johor) – F&B Equipment Industry

We are looking for a dynamic Branch Manager to lead our Johor branch in the F&B equipment industry.

Job Responsibilities:

• Manage daily branch operations (sales, rental & servicing of F&B equipment)
• Lead and motivate sales & technical teams to achieve targets
• Develop new business opportunities within F&B sector
• Oversee customer accounts and ensure service quality
• Monitor stock, logistics, and branch performance reporting

Requirements:

• Experience in sales / branch management (F&B or related industry preferred)
• Strong leadership and communication skills
• Result-driven and able to manage team performance

Salary & Benefits:

• RM8000 – RM10000 (based on experience)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Commission + Incentives
• EPF, SOCSO, EIS

As the Senior Manager, Venue Sales & Event Management at ALPHA GALAXY SDN. BHD., you will lead the sales, business development, event coordination and operational management of our 21,000 sq ft multi-purpose event venue in Puncak Alam Selangor. This role is responsible for developing the venue as a revenue-generating business by driving event bookings, managing client relationships, overseeing event execution, coordinating vendors and internal support teams, and ensuring a professional venue experience for corporate, private and community events.

What you’ll be doing

1. Develop and implement venue sales and business development strategies to drive event bookings, rental revenue and venue utilisation.
2. Identify and secure business opportunities from corporate clients, event organisers, agencies, associations, wedding planners, private clients and community groups.
3. Manage enquiries, site visits, proposals, quotations, negotiations and booking conversions.
4. Develop venue packages, pricing proposals, promotional campaigns and partnership opportunities to support revenue growth.
5. Oversee end-to-end event coordination, including client requirements, event layout, setup, AV, F&B, decoration, logistics, parking and post-event follow-up.
6. Coordinate with internal departments and other support teams to ensure smooth event delivery.
7. Source, manage and coordinate with external vendors such as caterers, decorators, AV suppliers, event planners, security, cleaning and logistics providers.
8. Ensure the venue is clean, safe, presentable and operationally ready before each event, including pre-event and post-event inspections.
9. Monitor sales pipeline, confirmed bookings, venue utilisation, revenue performance, client feedback and operational issues.
10. Ensure all venue-related documents and records are properly maintained, fi led and tracked for future reference, reporting, audit and management review purposes.
11. Manage risks relating to property damage, safety, crowd control, vendor compliance, client disputes and payment collection.
12. Prepare regular reports and recommendations to management on revenue performance, market opportunities, operational improvements, pricing and manpower needs.
13. Lead, guide and support the venue sales and event operations team as the business grows.

What we’re looking for

1. Minimum 8 years of relevant experience in venue sales, event management, hotel banquet sales, MICE, hospitality sales, convention centre, exhibition centre or commercial event venue operations.
2. Proven experience in business development, event sales, client servicing and revenue generation.
3. Strong network with corporate clients, event organisers, agencies, wedding planners, associations or hospitality/event industry partners will be an added advantage.
4. Good understanding of event setup, venue operations, AV, staging, logistics, vendor coordination and client experience.
5. Strong negotiation, presentation, communication and relationship management skills.
6. Able to prepare proposals, quotations, packages, sales reports and management updates.
7. Strong leadership, ownership, problem-solving and follow-up skills.
8. Able to work beyond normal office hours, including evenings, weekends and public holidays, depending on event requirements.
9. Degree in Business, Marketing, Hospitality, Event Management, Property Management or a related field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities
• Paid training and development

Core Responsibilities

Accounting & Reporting

• Full set accounts review (AP, AR, GL)

• Monthly / quarterly / yearly closing

• Financial statement preparation (P&L, Balance Sheet, Cash Flow)

• Ensure compliance with MFRS / IFRS

Financial Planning & Analysis (FP&A)

• Budgeting & forecasting

• Cash flow management

• Variance analysis (budget vs actual)

• Cost control & profitability analysis

• Liase with banker

Compliance & Audit

• Coordinate external audit

• Ensure tax compliance with LHDN

• Internal control system setup

• Risk management support

Team Management

• Supervise accounting team (execs / seniors）

• Review work of subordinates

• Train and develop finance staff

Business Partner Role

• Support management decision making

• Provide financial insights to Director

• Involved in business strategy discussions

System & Reporting

• AutoCount

• Management reporting dashboards

Education Requirement

• Degree in Accounting / Finance / ACCA / CPA/ CIMA/ ICAEW

Strong preference in:

• Finance Manager roles

• Listed companies

• IPO preparation companies

Experience Requirement

• 8-15 years accounting/finance experience

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Job Summary

Responsible for overseeing the full spectrum of Human Resources functions including recruitment, employee relations, payroll, performance management, training, company policies, and HR administration to support company operations and business growth.

Key Responsibilities

• Handle full recruitment process including job posting, screening, interview arrangement, and onboarding.
• Manage employee attendance, leave, disciplinary matters, and staff records.
• Prepare HR documents such as offer letters, confirmation letters, warning letters, and resignation documentation.
• Monitor staff performance, KPI, and probation evaluations.
• Handle payroll coordination, claims, overtime, and staff benefits.
• Ensure company compliance with Malaysia labour laws and HR policies.
• Organize staff training, engagement activities, and performance improvement plans.
• Maintain proper HR filing, documentation, and reports.
• Support management in manpower planning and company HR strategies.
• Handle employee relations and resolve workplace issues professionally.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or related field.
• 4–7 years of working experience in Human Resources.
• Experience in handling full HR spectrum.
• Good knowledge of Malaysia Employment Act and HR practices.
• Strong communication and problem-solving skills.
• Able to work independently and manage multiple tasks.
• Proficient in Microsoft Office and HR documentation.

Perks & Benefits

• Employee equity
• Nearby public transport
• Casual dress code
• Company trips
• Medical insurance
• Personal leave

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

職位概述

負責監督人力資源的各個方面，包括招聘、員工關係、薪資、績效管理、培訓、公司政策和人力資源管理，以支援公司營運和業務成長。

主要職責

• 負責招募全流程，包括職缺、篩選履歷、安排面試和入職培訓。
• 管理員工考勤、休假、紀律處分和員工檔案。
• 準備人力資源文件，例如錄用通知書、確認函、警告信和辭職文件。
• 監控員工績效、KPI和試用期評估。
• 負責薪資協調、索賠、加班和員工福利。
• 確保公司遵守馬來西亞勞動法和人力資源政策。
• 組織員工培訓、員工參與活動和績效改善計畫。
• 妥善保管人力資源檔案、文件及報告。
• 協助管理階層進行人力規劃和公司人力資源策略制定。
• 專業地處理員工關係並解決工作場所問題。

要求

• 人力資源管理、工商管理或相關領域的文憑或學位。
• 4-7年人力資源工作經驗。
• 具備處理人力資源各方面的經驗。
• 熟悉馬來西亞僱傭法和人力資源實務。
• 較強的溝通能力和解決問題的能力。
• 能夠獨立工作並同時處理多項任務。
• 精通微軟辦公室軟體和人力資源文件處理。

福利待遇

• 員工權益
• 附近公共交通
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 個人休假

分公司經理（柔佛州）－餐飲設備業

我們正在尋找一位充滿活力的分公司經理來領導我們在柔佛州的餐飲設備分公司。

工作職責：

• 管理分店日常營運（餐飲設備的銷售、租賃及維修）
• 領導並激勵銷售和技術團隊實現目標
• 在食品飲料產業內開發新的商機
• 負責客戶帳戶管理，確保服務品質
• 監控庫存、物流和分支機構績效報告

要求：

• 具備銷售/門市管理經驗（餐飲或相關行業優先）
• 較強的領導能力與溝通能力
• 結果導向，並具備管理團隊績效的能力

薪資福利：

• 8000 馬幣 – 10000 馬幣（視經驗而定）
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 個人休假
• 佣金 + 獎勵
• 僱員公積金 (EPF)、社保 (SOCSO)、就業保險計劃 (EIS)

身為ALPHA GALAXY SDN. BHD.的場地銷售及活動管理高級經理，您將負責我們位於雪蘭莪州Puncak Alam的21,000平方英尺多功能活動場地的銷售、業務拓展、活動協調和營運管理。您的職責包括推動場地發展成為盈利性業務，具體工作包括：促進活動預訂、維護客戶關係、監督活動執行、協調供應商和內部支援團隊，以及確保為企業、私人和社區活動提供專業的場地體驗。

你將要做什麼

1. 制定並實施場地銷售和業務發展策略，以推動活動預訂、租賃收入和場地利用率。
2. 從企業客戶、活動組織者、代理商、協會、婚禮策劃師、私人客戶和社區團體中尋找並獲得商機。
3. 管理詢價、現場考察、方案、報價、談判和預訂轉換。
4. 制定場地套餐、定價方案、促銷活動和合作機會，以支持收入成長。
5. 負責活動的端到端協調，包括客戶要求、活動佈局、佈置、視聽設備、餐飲、裝飾、物流、停車和活動後的跟進工作。
6. 與內部部門和其他支援團隊協調，確保活動順利進行。
7. 尋找、管理和協調外部供應商，例如餐飲供應商、裝飾供應商、音訊和視訊供應商、活動策劃人員、保全人員、清潔人員和物流供應商。
8. 確保場地在每次活動前乾淨、安全、整潔且準備就緒，包括活動前和活動後的檢查。
9. 監控銷售管道、已確認預訂、場地利用率、收入表現、客戶回饋和營運問題。
10. 確保所有與場地相關的文件和記錄得到妥善保存、歸檔和跟踪，以便將來參考、報告、審計和管理審查。
11. 管理與財產損失、安全、人群控制、供應商合規性、客戶糾紛和收款相關的風險。
12. 定期向管理層提交有關收入表現、市場機會、營運改善、定價和人力需求的報告和建議。
13. 隨著業務的成長，領導、指導和支援場地銷售和活動營運團隊。

我們正在尋找什麼

1. 至少8年場地銷售、活動管理、飯店宴會銷售、會展旅遊、飯店銷售、會議中心、展覽中心或商業活動場地營運相關經驗。
2. 在業務拓展、活動銷售、客戶服務和創收方面擁有豐富的經驗。
3. 與企業客戶、活動組織者、代理商、婚禮策劃師、協會或酒店/活動行業合作夥伴建立強大的關係網絡將是一項額外優勢。
4. 對活動籌備、場地營運、視聽設備、舞台搭建、物流、供應商協調和客戶體驗有良好的理解。
5. 具備較強的談判、演講、溝通及人際關係管理能力。
6. 能夠準備方案、報價單、方案包、銷售報告和管理更新報告。
7. 較強的領導力、責任感、問題解決能力及跟進能力。
8. 依活動需要，能夠加班，包括晚上、週末和假日。
9. 商業、行銷、酒店管理、活動管理、物業管理或相關領域的學位。

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

Job Summary

The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

· Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

· Prepare monthly, quarterly, and annual financial reports and present them to management.

· Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

· Develop and manage annual budgets and financial forecasts.

· Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

· Ensure compliance with tax regulations, accounting standards, and company policies.

· Work closely with operations, procurement, and store managers to control costs and optimize inventory.

· Oversee inventory valuation and stock control for food and beverage items.

· Manage cash handling procedures and internal financial controls.

· Coordinate with external auditors, tax agents, and banks when necessary.

· Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

· Bachelor’s Degree in Finance, Accounting, or related field.

· Professional certification such as ACCA, CPA, or equivalent is an advantage.

· Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

· Strong knowledge of cost control, inventory management, and financial analysis.

· Proficiency in accounting software and Microsoft Excel.

· Strong leadership, communication, and problem-solving skills.

Preferred Skills

· Experience managing multi-outlet restaurants or café chains.

· Knowledge of F&B cost structure and margin management.

· Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

職位概述

總經理負責餐廳的整體運營，包括銷售業績、獲利能力（損益表）、服務品質和團隊管理。該職位要求具備卓越的領導力、商業思維，並專注於為顧客提供始終如一的優質體驗，同時確保日常營運順暢。

主要職責

1. 營運管理

負責餐廳日常營運（前廳及後廚）

確保所有員工始終如一地遵守標準作業規程。

維持高標準的食品品質、服務和清潔度。

有效率、有效地解決營運問題

2. 銷售與業務績效

全面負責營收成長和獲利能力（損益責任）

制定並執行策略，以提高每日和每月銷售額。

監控關鍵KPI，例如平均消費、餐桌週轉率和回頭客數量。

分析銷售報告並實施改進計劃

3. 團隊管理

領導、培訓和發展餐廳團隊成員

制定員工排班表（輪班計畫）

管理員工績效、紀律和敬業度

參與新進員工的招募和入職工作

4. 客戶體驗

始終確保為客人提供卓越的體驗

專業地處理客戶投訴和回饋

提升客戶滿意度與線上評價

與老客戶建立穩固的關係

5. 成本控制與庫存

控制食品成本、飲料成本和整體營運費用

監控庫存、損耗和採購活動

與廚房團隊緊密合作，以控製成本效率

6. 合規與報告

確保遵守衛生、安全和操作標準

定期編制營運和績效報告供管理階層參考。

進行內部稽核以維持營運一致性

要求

至少5-8年餐飲業經驗

至少2-3年經理或高階經理職位經驗

較強的領導能力與人員管理能力

對損益表、成本控制和業務營運有紮實的理解

能夠在快節奏的環境中工作

精通英語和馬來語

關鍵技能

領導力與團隊管理

卓越營運

財務和商業敏銳度

客戶服務管理

問題解決與決策

工作地點：現場辦公

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間

職位概述

財務經理負責監督餐飲業務的財務運營，確保財務報告準確無誤、成本控管到位並遵守公司政策。該職位協助管理階層進行財務規劃、預算編制和策略決策，以提高獲利能力和營運效率。

主要職責

· 管理和監督財務部門的日常運營，包括應付帳款、應收帳款、總帳和現金流管理。

· 編制月度、季度和年度財務報告，並提交給管理層。

· 監控食品成本、飲料成本和營運費用，確保它們在預算範圍內。

· 制定和管理年度預算和財務預測。

· 分析財務業績，並提出提高利潤率和成本效益的建議。

· 確保遵守稅務法規、會計準則和公司政策。

· 與營運、採購和門市經理密切合作，以控製成本並優化庫存。

· 負責食品和飲料商品的庫存估價和庫存控制。

· 管理現金處理流程和內部財務控制。

· 必要時與外部審計師、稅務代理和銀行協調。

· 監督並指導財務團隊，確保財務流程準確及時。

要求

· 擁有金融、會計或相關領域的學士學位。

· 持有 ACCA、CPA 或同等專業資格證照者優先考慮。

· 至少 5-8 年財務或會計經驗，最好是餐飲、旅館或零售業。

· 具備紮實的成本控制、庫存管理和財務分析知識。

· 精通會計軟體和微軟Excel。

· 具備較強的領導能力、溝通能力及解決問題的能力。

優先技能

· 擁有管理多家分店餐廳或咖啡連鎖店的經驗。

· 了解餐飲業成本結構與利潤管理。

· 能夠在快節奏的營運環境中工作。

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

JOB SUMMARY:

We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancing operational efficiency, accelerating digital transformation, and delivering sustainable business growth.

JOB RESPONSIBILITIES:

• Lead the development and execution of business transformation strategies aligned with organizational goals.
• Identify gaps in current processes and implement improvement initiatives to enhance efficiency and productivity.
• Drive digital transformation, innovation, and automation across hotel operations.
• Oversee change management initiatives to ensure smooth adoption of new systems and processes.
• Collaborate with key stakeholders to align transformation efforts with business priorities.
• Monitor and evaluate performance metrics to ensure successful implementation of transformation initiatives.
• Provide strategic insights and recommendations to senior management on business performance and opportunities.
• Lead cross-functional teams in delivering transformation projects within scope, timeline, and budget.
• Drive cost optimization initiatives while maintaining service quality and operational standards.  

JOB REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Management, Finance, or related field (Master’s Degree is an added advantage).
• Minimum 10–15 years of working experience, with at least 5–8 years in senior leadership roles.
• Proven experience in business transformation, change management, or process improvement initiatives.
• Strong analytical thinking and problem-solving skills.
• Excellent leadership and stakeholder management capabilities.
• Strong communication and presentation skills.
• Experience in hospitality industry is an added advantage.
• Results-driven with strong focus on performance improvement and cost efficiency.

PREFERRED ATTRIBUTES:

• Experience managing large-scale transformation or turnaround projects
• Exposure to digitalization, automation, or system implementation
• Strong strategic planning and execution capability

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Dental insurance
• Paid training and development
• 12 rooms per night
• Staff Meal
• Telephone

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

工作概述：

我們正在尋找一位充滿活力、富有遠見的總經理（業務轉型方向），負責領導和推動馬來西亞斯里酒店集團的策略轉型計劃。該職位的主要職責是提升營運效率、加速數位轉型並實現可持續的業務成長。

工作職責：

• 領導制定和執行與組織目標一致的業務轉型策略。
• 找出目前流程中的不足之處，並實施改進措施以提高效率和生產力。
• 推動酒店營運的數位轉型、創新和自動化。
• 監督變革管理舉措，確保新系統和流程順利採用。
• 與關鍵利害關係人合作，使轉型工作與業務重點保持一致。
• 監控和評估績效指標，以確保轉型計畫的成功實施。
• 為高階管理人員提供有關業務績效和機會的策略見解和建議。
• 領導跨職能團隊，在範圍、時間表和預算內交付轉型專案。
• 在維持服務品質和營運標準的前提下，推動成本優化措施。

工作要求：

• 工商管理、管理、金融或相關領域的學士學位（碩士學位更佳）。
• 至少10-15年工作經驗，其中至少5-8年擔任高階領導職務。
• 在業務轉型、變革管理或流程改善方面擁有豐富的經驗。
• 較強的分析思考和解決問題的能力。
• 卓越的領導能力和利害關係人管理能力。
• 優秀的溝通和表達能力。
• 有飯店業經驗者優先考慮。
• 結果導向，高度重視績效提升與成本效益。

優先屬性：

• 具備管理大型轉型或轉虧為盈專案的經驗
• 接觸過數位化、自動化或系統實施
• 強大的策略規劃與執行能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 有薪培訓和發展
• 每晚12間客房
• 員工餐
• 電話

工作概述：

我們正在尋找一位經驗豐富、業績卓越的高階主管（飯店營運），負責全面監督和領導馬來西亞斯里酒店集團旗下所有飯店的營運。該職位的主要職責是提升營運效率、提高賓客滿意度並實現既定的收入目標。

工作職責：

• 根據組織架構，監督和管理酒店的所有營運職能。
• 分析飯店業績、市場趨勢和競爭格局，以推動策略決策。
• 確保完全遵守飯店營運控制、標準作業程序、政策、流程和服務標準。
• 領導和管理關鍵物業事務，包括資本項目、翻新和客戶服務計劃。
• 負責客戶體驗管理和推動有效的服務補救流程。
• 編制、提交並確保實現酒店的年度營運預算、行銷和銷售計劃以及資本預算。
• 透過實現並超越收入目標和客戶滿意度基準，提高整體獲利能力。
• 培訓、監督和指導員工，確保員工士氣高昂、績效優異並遵守公司政策。進行績效考核，營造積極有效率的工作環境。
• 提供策略領導和營運指導，以最大限度地提高業務績效和投資回報率。
• 監控並提升馬來西亞酒店集團旗下所有酒店的表現。
• 透過輔導、指導和人才培養，創造追求卓越的文化。
• 以高度的知名度和專業精神代表酒店與內部和外部利益相關者溝通。
• 能夠實現或超過馬來西亞酒店集團旗下酒店網絡每年至少 6,000 萬令吉的收入目標。

工作要求：

• 酒店管理、工商管理或相關領域的學士學位或高級文憑。
• 至少15年酒店業經驗，其中至少7年擔任高階管理職務。
• 在提升飯店業績和實現卓越營運方面擁有良好的業績記錄。
• 具備較強的領導能力、人際溝通能力及團隊管理能力。
• 優秀的口頭和書面溝通能力。
• 具備敏銳的商業頭腦，注重收入成長和成本優化。
• 具備飯店營運和財務管理的經驗。
• 對行業趨勢有深入了解，並致力於提供卓越的賓客體驗。

優先屬性：

• 擁有管理多家飯店物業的經驗
• 接觸過業務轉型或轉虧為盈策略
• 較強的分析與決策能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

JOB SUMMARY:

We are seeking a highly experienced and results-driven Senior Manager (Hotel Operations) to oversee and lead the overall operations across the Hotel Seri Malaysia network. This role is responsible for driving operational excellence, enhancing guest satisfaction, and achieving targeted revenue performance.

JOB RESPONSIBILITIES:

• Oversee and manage all hotel operational functions in accordance with the organizational structure.
• Analyse hotel performance, market trends, and competitive landscape to drive strategic decisions.
• Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead and manage key property matters including capital projects, refurbishment, and customer service initiatives.
• Oversee guest experience management and driving effective service recovery processes.
• Prepare, present, and ensure achievement of the hotel’s Annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Drive overall profitability by achieving and exceeding revenue targets and guest satisfaction benchmarks.
• Train, supervise, and mentor staff to ensure high morale, performance, and compliance with company policies. Conduct performance reviews and foster a positive, productive work environment.
• Provide strategic leadership and operational direction to maximize business performance and return on investment.
• Monitor and improve performance across all properties under the Hotel Seri Malaysia network.
• Foster a culture of excellence through coaching, mentoring, and talent development.
• Represent the hotel with strong visibility and professionalism to internal and external stakeholders.
• Able to achieve or exceed annual revenue targets of minimum RM60 million for the Hotel Seri Malaysia network.

JOB REQUIREMENTS:

• Bachelor’s Degree or Advanced Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 15 years of experience in the hotel industry, including at least 7 years in senior management roles.
• Proven track record in improving hotel performance and achieving operational excellence.
• Strong leadership, interpersonal, and team management skills.
• Excellent verbal and written communication skills.
• Strong business acumen with a focus on revenue growth and cost optimization.
• Experience in managing both operational and financial aspects of hotel management.
• In-depth knowledge of industry trends and commitment to delivering exceptional guest experiences.

PREFERRED ATTRIBUTES:

• Experience managing multiple hotel properties
• Exposure to business transformation or turnaround strategies
• Strong analytical and decision-making capabilities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

核心職責

會計與報告

• 全套帳目審核（應付帳款、應收帳款、總帳）

• 月/季/年結算

• 財務報表編製（損益表、資產負債表、現金流量表）

• 確保符合MFRS/IFRS準則

財務規劃與分析（FP&A）

• 預算編制與預測

• 現金流量管理

• 差異分析（預算與實際）

• 成本控制與獲利能力分析

• 與銀行家聯絡

合規與審計

• 協調外部審計

• 確保遵守馬來西亞內陸稅務局 (LHDN) 的稅務規定

• 內部控制系統設置

• 風險管理支持

團隊管理

• 監督會計團隊（主管/高階員工）

• 審閱部屬的工作

• 培訓及發展財務人員

業務夥伴角色

• 支援管理決策

• 提供總監財務見解

• 參與業務策略討論

系統與報告

• 自動計數

• 管理報告儀錶板

教育要求

• 會計/金融/ACCA/CPA/CIMA/ICAEW相關學位

強烈偏好：

• 財務經理職位

• 上市公司

• IPO籌備公司

經驗要求

• 8-15年會計/財務經驗

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人休假
• 開放文化
• 個人發展機會