Total 139 Senior Executive maintenance engineer service job vacancies in Malaysia

• Job Summary
  • To ensure smooth execution of back-end, post-sputter processes in compliance to process specification
  • To carry out engineering studies to improve post-sputter processes.
• Essential Duties & Responsibilities
  • To monitor daily process KPOV and KPIV
  • To trigger for process or machine maintenance as scheduled or on ad hoc basis
  • To ensure compliance to operating procedures and process parameters
  • To carry out evaluations for process improvement
  • To ensure quality of parts that leave the process and own up any excursions and action items to mitigate the impact and solve the issue.

1. Responsible for assisting in all issues pertaining to electrical and mechanical maintenance at all times, act as a point of contact during after working hours as and when an emergency arises.
2. Responsible for the management of genset to be readily in place at the event of a TNB power supply interruption in order to ensure operations are not disrupted at the farm.
3. Perform preventive and predictive maintenance works as per schedule, using appropriate equipment.
4. Regularly monitor electrical and mechanical services and maintain all facilities, equipment and machines at the broiler farm.
5. Assist in updating relevant documents on the completed preventive maintenance in a timely and accurate manner.
6. Adopt a 5S compliance culture and as well as safety and health regulations as directed by the management.
7. To perform any other tasks and assignments as directed by the management from time to time.

1. Responsible for assisting in all issues pertaining to electrical and mechanical maintenance at all times, act as a point of contact during after working hours as and when an emergency arises.
2. Responsible for the management of genset to be readily in place at the event of a TNB power supply interruption in order to ensure operations are not disrupted at the farm.
3. Perform preventive and predictive maintenance works as per schedule, using appropriate equipment.
4. Regularly monitor electrical and mechanical services and maintain all facilities, equipment and machines at the broiler farm.
5. Assist in updating relevant documents on the completed preventive maintenance in a timely and accurate manner.
6. Adopt a 5S compliance culture and as well as safety and health regulations as directed by the management.
7. To perform any other tasks and assignments as directed by the management from time to time.

1. Responsible for assisting in all issues pertaining to electrical and mechanical maintenance at all times, act as a point of contact during after working hours as and when an emergency arises.
2. Responsible for the management of genset to be readily in place at the event of a TNB power supply interruption in order to ensure operations are not disrupted at the farm.
3. Perform preventive and predictive maintenance works as per schedule, using appropriate equipment.
4. Regularly monitor electrical and mechanical services and maintain all facilities, equipment and machines at the broiler farm.
5. Assist in updating relevant documents on the completed preventive maintenance in a timely and accurate manner.
6. Adopt a 5S compliance culture and as well as safety and health regulations as directed by the management.
7. To perform any other tasks and assignments as directed by the management from time to time.

We are seeking a highly motivated and detail-oriented individual to join our team in the Business Process Management & System Projects function. The role offers an exciting opportunity to work on process improvement initiatives, digital transformation, and system implementation projects that drive efficiency and innovation across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITES: 

• Perform product setup for NPI builds, including MES configuration and routing creation via Engineering Change Management.
• Provide PDM NPI related troubleshooting and issue resolution.
• Act as key user and SME for MES and PDM NPI processes, supporting functionality enhancements and process improvements.
• Consolidate and align PDM NPI enhancement requirements across operations, IT, and stakeholders.
• Drive design, development, and deployment of SAP & MES solutions to improve process efficiency, traceability, and data accuracy.
• Support end-to-end project execution and system enhancements through cross-functional collaboration, including requirements, testing, training, and change management.

• Job Summary:
  • To ensure smooth execution of back-end, post-sputter processes in compliance to process specification
  • To carry out engineering studies to improve post-sputter processes.
• Essential Duties & Responsibilities
  • To monitor daily process KPOV and KPIV
  • To trigger for process or machine maintenance as scheduled or on ad hoc basis
  • To ensure compliance to operating procedures and process parameters
  • To carry out evaluations for process improvement
  • To ensure quality of parts that leave the process and own up any excursions and action items to mitigate the impact and solve the issue.

The goal is to enhance the HAMR Glass media cleaning process for both current and new products by focusing on improvements in quality, cost, and production rate (PPH). This includes ensuring a smooth transition for new products from GO, establishing quality indicators for the cleaning process, and acquiring and qualifying a new cleaning system for mass production.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Continuous effort to develop/improve the cleaning process for HAMR Glass to meet the organization's goals and objectives for current and future new products.
• Execute and qualify new cleaning materials such as filters, chemicals, and brushes for the cleaning machine to align with the company's goal of having 2nd source for all materials.
• Work closely with the GO R&D team on the new cleaning process and ensure seamless product transfer to PN media.
• Execute cleaning machine pph and utilization improvement activities to meet sputter pph and product demand.
• Develop a new cleaning process in PN for new products that are introduced for mass manufacturing, because this machine is not available in GO.
• Focus on the latest Ultrasonic and Megasonic cleaning technology to tap the opportunities to introduce new sonication technology into current cleaning tools to improve cleaning efficiency.
• Align cleaning improvement activities with Manufacturing Engineering team objectives of sustaining and improving media yield and quality.
• Execute cleaning cost-saving activities to meet the company's CPD target.
• Sustain the cleaning process by sustaining in process indicators such as chemical concentration and media cleanliness particle counts.
• White paper, technical report, and documentation (SMO, TECN & PECN) write-up to ensure a smooth implementation of the new cleaning process following the ISO14000, ISO9000, OHSAS 18001 procedure.
• Leading Failure Mode Effect Analysis (FMEA) for the cleaning process and executing improvement actions to improve the robustness of the cleaning process for manufacturing.
• Work with the substrate team ( SWK ) (Front End NPP substrate team) to qualify new HAMR Glass substrate or improve substrate quality at the media level.
• Continue to build up technicians technical capability pertaining to cleaning process.
• Set up auto shutdown fixture to prevent the cleaning machine from producing bad quality parts.
• Set up auto shutdown to prevent the cleaning machine from producing bad quality parts.
• Preparing and updating Weekly Asia Cleaning Team Activities progress report.
• Follow all safety and health rules and contamination control.
• Conduct technical sharing on the topics related to media cleaning.
• Work with EHS team to set up a safety feature to prevent any accident in the work place.
• Work with vendors/suppliers for new process and new materials development.
• Work with procurement/SQE team for cleaning material quality improvement and inventory control.

The packaging scope includes various items such as labels, bags, foil bags, printer ribbons, cartons, and media storage, with a focus on maintaining quality, qualifying new materials, and collaborating with suppliers and teams globally. Responsibilities involve defining monitoring methods, managing packaging specifications, reacting to customer feedback, and ensuring smooth communication with quality assurance, supply chain, and production teams for ongoing engineering developments and annual requests for quotes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Packaging scope covers cassette, cleanroom & non-cleanroom label, LPPE & HDPE bag, Foil bag, printer ribbon, carton box, pallet cover & sleeve, media storage requirement, and customer complaint-related issues.
• Maintain packaging quality and define the monitoring method.
• Qualify new packing material and implementation.
• Responsible for working with new/old suppliers, SQE, material lab, Planer, GCM, and Operation SPI on any engineering development of packaging material.
• Collaboration work with the WW packaging team (PN/SZ/GO).
• Maintain all packaging SOW for GCM and SQE to work with the vendor for getting yearly RFQ, sharing material, & Lab test spec.
• Maintain packaging material masterlist (Cassette & Label), example cassette & Label drawing, part number, artwork/component drawing.
• Responsible for reacting to react, resolving any customer feedback related to packaging matters with QA, SQE, and production.  

The key responsibilities include ensuring yield and quality meet Media Operation goals, monitoring indicators for abnormalities, troubleshooting issues, and coordinating evaluations with minimal supervision. The role also involves managing new product ramping during NPI transfers, identifying potential issues related to yield and quality, collaborating with other teams to address interaction defects, offering guidance to new engineers, and driving specific projects aimed at improving yield, quality, and utilization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain yield and quality that align with the Media Operation goal and target.
• Monitor the yield and quality indicators to make sure there are no abnormalities, and do troubleshooting for any issues related to yield and quality.
• Coordinate any evaluation related to yield and quality with minimum supervision.
• Accountable for new product ramping during NPI transfer.
• Identify potential yield, quality, and sputter utilization issues for the new product and work closely with related parties to solve the issues in the beginning stage.
• Work closely with other areas to solve any interaction defect issues.
• Provide guidance during working time and share experience with new engineers.
• Drive or handle specific projects for yield/quality or utilization improvement.

The role focuses on planning and coordinating sputter system activities, ensuring process compliance, and troubleshooting issues to improve utilization, yield, and quality. It involves leading Sputter Process Improvement Projects and supervising as well as training technicians and engineering specialists.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To plan, coordinate, and follow up on sputter systems start-up/conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process-related issues troubleshooting (common causes), work closely with the shift process team in sputter process sustaining, troubleshooting & improvement to achieve sputter utilization (downtime), yield & quality goals.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise, and coach/train process tech, including engineering specialists and characterize technicians.
• Responsible for sputter process-related issues troubleshooting (common causes), working closely with the Shift process team in sputter process sustaining, trouble shooting & improvement to achieve sputter utilization (downtime) & quality goals.
• Responsible for leading and coaching/training process tech, including engineering specialists and characterization technicians. Responsible for training and sharing the PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, including online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up, including process characterization (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules
• Responsible for assisting in sputter yield-related issues troubleshooting (common causes).
• Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order to achieve the sputter yield goal. This includes 0725 Operation Yield Improvement.
• The other supervisor assigned tasks.
• Improve Media magnetic baseline: ACC%, and enable process stability and repeatability via recipe tuning and optimization.
• Responsible for new product qualifications.  

The role involves planning and coordinating sputter system start-up and conversions, auditing sputter parameters for compliance, and troubleshooting process-related issues with the team to enhance sputter utilization, yield, and quality. It includes leading Sputter Process Improvement Projects, supervising and training process technicians, and managing long-term improvement initiatives while ensuring safety and adherence to health regulations. Additional responsibilities may be assigned by other supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To plan, coordinate, and follow-up on sputter systems start-up/conversion activities and process documentation. 
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process-related issues troubleshooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (downtime), yield & quality goal.
• To initiate and lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech & SE, including engineering specialists and characterize technicians.
• Responsible for long-term improvement projects (SU/STT/Cost/Quality/PPH & others). Others include FMEA.
• Understand and accept responsibility for performing jobs safely.
• Follow safety and health rules.
• The other supervisor assigned tasks.

The role focuses on planning and coordinating sputter system activities, ensuring process compliance, and troubleshooting issues to improve utilization, yield, and quality. It involves leading Sputter Process Improvement Projects and supervising as well as training technicians and engineering specialists.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To plan, coordinate, and follow up on sputter systems start-up/conversion activities and process documentation. 
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process-related issues troubleshooting (common causes), work closely with the shift process team in sputter process sustaining, troubleshooting & improvement to achieve sputter utilization (downtime), yield & quality goals.
• To initiate and lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise, and coach/train process tech & SE, including engineering specialists and characterize technicians.
• Responsible for leading junior engineers in sputter process-related issues troubleshooting (common causes), working closely with the Shift process team in sputter process sustaining, trouble shooting & improvement to achieve sputter utilization (downtime) & quality goals.
• Responsible for leading, coaching/training process techs & new SEs, including engineering specialists and characterize technicians. Responsible for training and sharing the PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for leading junior engineers in sputter parameters monitoring, including online SPC monitoring and procedure conformance.
• Responsible for leading junior engineers in sputter machine start-up, including process characterization (new products & process changes).
• Responsible for leading junior engineers in new products/machines/process qualification.
• Responsible for long-term improvement projects (SU/STT/Cost/Quality/PPH & others). Others include FMEA.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules
• Responsible for leading junior engineers in sputter yield-related issues troubleshooting (common causes).
• Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order to achieve the sputter yield goal. This includes 0725 Operation Yield Improvement.
• The other supervisor assigned tasks.

What You'll Do:

• Handle daily customer’s order fulfilment, and a strong commitment to ensure delivery in a timely and accurately manner.
• Handle daily customers’ incoming and outgoing calls, emailing.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions were taken on customers’ request.
• Regular feedback to the management customer’s comments, feedbacks on our products and services.
• Exercise basic salesmanship to promote/ upsell all relevant products to increase the business revenue.
• Assist in new product testing, implementation and launches.
• Responsible for deploying and applying all company policies, procedures and standards.
• Perform and achieve the KPI as assigned.
• Contribute to team effort by accomplishing related results as needed

We are looking for a motivated, dynamic Customer Service Executive (Outdoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.

In this role you will be responsible for:

• The candidate will play an active role in renewals and retaining customers & to achieve sales target given
• By providing excellent after sales service and regular communication between the customer and the Company
• Work closely with other team members to provide strong team representation in meeting customer’s expectations
• Conduct outdoor visits to customers i.e. contract renewal, attend to complaint and up selling/cross selling
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care environment
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to prioritise tasks with effective time management
• Good understanding of Business clients in your designated locations

Highly Desirable:

• Excellent customer service via F2F & negotiation skills
• Ability to reach & exceed up selling targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen