Total 13 head of department job vacancies in Malaysia

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.

Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel

At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.

Your day-to-day:

People

• Works with DOS on manpower planning and management needs
• Works with DOS in the preparation and management of the Department’s budget
• Manage day to day sales activities and build relationship with team members
• Personally build clear and open lines of communication with intra departments
• Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural and functional differences to optimize team performance
• Create an environment that trains, develops, coaches and mentor’s team members

Guest Experience

• Monitors competitors' activities and assists in marketing intelligence
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Services existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Builds profile within local market place through attendance at various events and local market place
• Conduct client interviews
• Entertain clients
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in your region and the regional reservation office

Financial

• Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, timelines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management
• Participate in the preparation of the annual departmental operating budget and financial plans Monitor budget and upsell products and services while minimising waste to increase revenue
• Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
• Monitors local competitors and compare their operation with his/her operation
• Solicits business and follow up on referrals and potential sales leads
• Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
• Provides direction on and conducts market research
• Maintain regular contact with IHG regional hotels and reservation networks
• Attends trade shows and sells conference space when directed

Responsible Business

• Develop awareness and reputation of the hotel and the brand in the local community
• Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment
• Perform other duties as assigned. May also serve as manager on duty

Accountability

• Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores

What we need from you?

• Minimum of 3 years Sales experience in 4* or 5* Hotel property
• Hospitality degree or equivalent
• Excellent customer relations, problem solving and time management skills
• Proficient knowledge of Microsoft Office and Opera Sales
• Proven ability to creating new business opportunities
• Assertive, professional and positive with a proven ability to develop in a team environment
• Must be able to work independently and maintain a positive attitude within a very busy environment
• With valid driver's license is preferred

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance

About the role

Hong Poh Engineering Construction Sdn Bhd is seeking talented and driven individuals to join our team as interns in the Quantity Surveying, Contracts, and Human Resources departments. This is an excellent opportunity to gain valuable hands-on experience in the construction industry and develop your skills in various aspects of project management and business operations.

As an intern, you will be exposed to a dynamic and fast-paced work environment, where you will have the chance to contribute to the success of our projects, while learning from experienced professionals in your field of interest.

M&E Intern Engineer Design

• Responsible for Engineering Design by using AutoCAD software. 
• Collaborate with the engineering team to meet customer requirement. 
• Responsible to take measurement under special circumstances. 
• Provide necessary information to PE / PM/ GM regarding HVAC design. 
• Ensure the design provide on timely manner. 
• Conduct analysis and testing to ensure designs meet specifications. 
• Participate in design reviews and provide technical support as needed. 
• To undertake any other related jobs directed by the superior from time to time. 
• Responsible to work with PE/PM in preparation of complete tender submission. 
• Ensure complete tender submission on time.

M&E Intern Costing Admin 

• Create accurate and competitive quotations based on customer requirements, and liaise with the Project Engineer (PE) to ensure customer needs are met. 
• Regularly checking and promptly respond to customer emails, maintaining professional communication. 
• Ensure forward all quotation to customer on time. 
• Keep customers updated with the latest PR quotations promptly. 
• Prepare and compile necessary monthly reports for the department. 
• Maintain an up-to-date list of pending customer Purchase Orders (PO). 
• Handle payments for CIDB levies and contract stamping fees required for projects or jobs. 
• To undertake other related jobs from time to time as directed by the superior. 
• General admin works include filing, typing, checking and coordinate the stamping of contracts/ bonds.

QS Intern

• Assist in preparing cost estimates and budgets for projects.
• Support the preparation and evaluation of tender documents.
• Conduct site visits to monitor progress and measure quantities.
• Collaborate with the team on various QS tasks.

HR & Admin Intern

• Assist in the recruitment and onboarding process.
• Support employee engagement and development initiatives.
• Help maintain employee records and HR databases.
• Collaborate with the HR team on various projects and tasks.

What we're looking for

• Current university students pursuing a degree in Quantity Surveying, M&E, Engineering, Business, Finance or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Enthusiasm for learning and a willingness to take on new challenges
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office applications, such as Excel, Word, and PowerPoint.
• Able to write, read and talk in Mandarin to effectively communicate with Mandarin-speaking clients.
• Open to those interns who stay in Penang Island.

What we offer

At Hong Poh Engineering Construction Sdn Bhd, we are committed to providing our employees with a supportive and nurturing environment, where they can thrive and grow. As an intern, you will have the opportunity to:

• Gain hands-on experience in the construction industry
• Receive mentorship and guidance from experienced professionals
• Develop a strong foundation in project management, contract administration, and HR practices

The Assistant Director of Marketing & Communications (AD M&C) supports the Director in planning, developing, and executing strategic marketing and communication initiatives to enhance brand awareness, drive business growth, and maintain a consistent brand voice across all channels. This role leads a team of marketing professionals and ensures campaigns are aligned with business objectives.

Key Responsibilities:

1. Strategic Marketing & Planning

• Assist in developing annual marketing and communication strategies.
• Analyze market trends, customer insights, and competitor activity to inform strategies.
• Collaborate with departments to align marketing plans with business goals.

2. Brand & Communications Management

• Ensure consistent brand messaging across all marketing materials and platforms.
• Oversee corporate communications, PR activities, and internal communications.
• Manage media relations and act as a liaison with external agencies.

3. Digital Marketing & Campaigns

• Oversee digital marketing initiatives including social media, website, and email campaigns.
• Track performance metrics, analyze ROI, and optimize campaigns accordingly.
• Lead content creation strategies for various platforms.

4. Team Leadership & Development

• Manage and mentor marketing and communications staff.
• Assign responsibilities, monitor progress, and ensure deadlines are met.
• Foster a creative and collaborative team environment.

5. Budget & Vendor Management

• Assist in preparing and managing marketing budgets.
• Coordinate with vendors, agencies, and partners to execute campaigns efficiently.
• Ensure cost-effectiveness and adherence to budget allocations.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Parking Allowance
• Free Duty Meals
• Birthday Leave

Education: Marketing, Business or equivalent diploma/degree/graduate degree

Experience: Fresh graduates are encouraged to apply; 1-2 years of related experience is an advantage.

1.High Commilsiner:RM4000 + commission and bonus

2.Regular Agent:RM2500 +commission and bonus

3.The specific working hours and location can be confirmed through the interview.

4.We can accept fresh graduates.

5.We need Malaysian Chinese, Malaysian locals, and Malaysian Indians.

6.It is divided into three levels with different salaries and commissions, which can be determined during the interview based on your personal circumstances.

7. need to travel to Kuala Lumpur for a business trip or an extended stay.

1.EPF

2.SOCSO

3.EIS

4.annual leave

5.bonus

.....

職位描述

組織概況

該公司不僅是一家本地子公司，而且還作為區域總部，負責監督東協和印度的業務運作。

2026年，該電子商務組織計劃擴展至覆蓋7個國家，團隊規模達9人。公司總部位於馬來西亞，負責推動東協和印度地區的電子商務策略、營運標準化和系統實施。

該職位是東協歐盟戰略團隊的核心成員之一。成功入選者最初將以普通員工身分加入，未來預計將晉升為助理經理。

這不僅僅是一個操作性職位，該職位還將涉及以下方面：

• 策略規劃
• 商業計劃制定
• KPI設計與管理
• 系統實施項目
• 組織發展

工作職責

1. 東協區域歐盟管理職能

• 支援組織規劃和年度業務規劃
• 預算管理和數值分析
• 基於業務計劃的關鍵績效指標制定和改進計劃
• 東協各國電子商務營運的標準化與改進

2. 大型專案管理

• 會員、積分和行動應用系統實施的業務端專案管理
• 與各國進行協調和需求收集
• 與系統團隊和日本總部合作

3. 組織管理

• 支援管理EC部門團隊成員
• 提升客戶服務品質並實施粉絲/客戶互動計劃
• 支持組織結構發展，以適應業務擴張。

■必備：

· 具備專案管理或專案協調經驗

· 具備 Shopify 管理與營運的實務經驗

• 申請連結： https://jobs.persolmalaysia.com/detail/39192?apply_id =39192&utm_source=jobstore&utm_medium=sponsored
• 聯絡信箱：Mariko.Takezaki@persolapac.com

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Intellect is the global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and 100+ languages, making mental health support truly accessible across borders and cultures.

Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.

Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes, and transformative care experiences.

We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.

The Role

The Head of Finance / Financial Controller will drive key parts of Intellect’s finance function, reporting directly to the CEO and VP Finance, and partnering closely with executive leaders and external stakeholders.

At this stage of our journey, Intellect is scaling rapidly while strengthening its financial operations, governance, and reporting infrastructure. This role will play a critical part in ensuring strong financial discipline, accurate reporting, effective cash management, and scalable financial processes to support sustainable growth.

We are looking for a hands-on finance leader with strong controllership capabilities who is comfortable operating across both strategic and operational finance responsibilities. The ideal candidate combines attention to detail with commercial awareness, and is equally comfortable managing monthly closes, improving internal controls, supporting budgeting exercises, and helping leadership make informed financial decisions.

This is an opportunity to build and strengthen the finance foundation of one of Asia’s fastest-growing mental health companies operating on a global scale.

Your Responsibilities

Financial Control & Reporting

• Oversee day-to-day finance operations, including accounting, reporting, treasury, tax, and compliance
• Ensure accurate and timely monthly, quarterly, and annual financial reporting
• Establish and maintain strong internal controls, accounting policies, and financial governance processes
• Manage cash flow, working capital, and financial risk monitoring
• Coordinate audits and manage relationships with external auditors, tax advisors, and accounting partners

Financial Planning & Analysis

• Lead budgeting, forecasting, and management reporting processes
• Support leadership with financial analysis, scenario modeling, and performance insights
• Monitor business performance against budgets and identify risks and opportunities
• Improve visibility into operational and financial KPIs across the business

Operational Finance

• Drive efficiency and discipline across G&A spending, procurement, and vendor management
• Partner with department leaders to align budgets with business priorities
• Implement systems, processes, and reporting structures that can scale with company growth
• Support finance transformation and automation initiatives where appropriate

Investor & Corporate Support

• Support preparation of board and investor reporting materials
• Assist with financial due diligence, fundraising support, and data room preparation as needed
• Contribute financial insights to support strategic planning and decision-making

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing finance team and external finance providers
• Foster a culture of accountability, accuracy, and continuous improvement
• Partner cross-functionally to improve financial literacy and budget ownership across the organization

• Bachelor’s degree in Finance, Accounting, or related field; CPA, ACCA, or equivalent preferred
• 8–12 years of progressive finance and accounting experience, ideally across high-growth startups and structured environments
• Strong controllership and accounting foundation, including financial reporting, compliance, treasury, and internal controls
• Experience leading budgeting, forecasting, and FP&A processes
• Strong understanding of accounting standards, audit processes, and financial governance
• Experience managing external auditors, tax advisors, and accounting partners
• Strong analytical, organizational, and problem-solving skills
• Hands-on operator with high attention to detail and ability to work independently in a fast-paced environment
• Experience with multi-entity or international finance operations is a plus
• Excited by the opportunity to help scale a mission-driven company redefining mental health care across Asia Pacific and globally
• Open to Singapore (hybrid), Malaysia (hybrid), Philippines (remote) and Indonesia (remote)

PRIMARY RESPONSIBILITES

• To establish, lead, and manage the APAC HR Shared Services Centre, ensuring efficient, standardized, and high-quality HR service delivery across countries. The role is accountable for operational excellence, service governance, and continuous improvement of HR processes post-implementation.
• The Head of HR SSC acts as the operational owner, ensuring services are delivered in line with defined SLAs, compliance requirements, and business expectations.

Scope of Services

• Employee Lifecycle (Hire-to-Retire)
• Payroll & Benefits Administration
• HRIS & Data Management (e.g. Workday/ Local Payroll System)
• HR Helpdesk / Ticketing (ServiceNow / AskHR Bot/ SSC Portal)
• HR Reporting & Compliance
• SOP, Documentation & Process Governance

SPECIFIC RESPONSIBILITES

• Establish and Lead the Team: Build and lead the HR Shared Services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement.
• Improve Operational Efficiency: Design and implement centralized processes to achieve operational efficiency while providing high-quality HR services.
• Service Delivery: Develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization’s strategic priorities.
• Employee Experience: Oversee the smooth execution of employee life-cycle events such as onboarding, benefits administration, leave management, and offboarding programs.
• Data Integrity and Reporting: Ensure the accuracy of employee data within HR systems and generate regular reports to track key performance indicators (KPIs).
• Continuous Improvement: Identify gaps, refine processes, and implement innovative solutions to enhance the overall effectiveness of the shared services model.
• Compliance: Ensure adherence to local labour laws and HR policies across all regions served by the shared services team.
• Stakeholder Management: Partner with HR Business Partners, Centres of Excellence, and senior leadership to align shared services priorities with broader organizational goals.
• Training and Development: Mentor and coach team members to foster growth and ensure high engagement within the team.
• Other duties as assigned, dependent on organizational needs and employee skills

WHAT YOU’LL DO​​
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

You will:​

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.​

• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage team planning, scheduling, and ensure seamless opening and closing routines.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH​​
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

WHO YOU ARE​​

We are looking for people with…​​

• Experience in retail management and operations.​

• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.​

• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. ​

​

And people who are…​​

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.​

• Thriving in collaborative, dynamic environments, with a solution-focused mindset.​

• Motivated to create great customers experiences while promoting and selling our products.​

• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.​

• Effective communicators, creative, and curious.​

• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.​

​

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

​​

WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

 ​

JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

​​

Take the next step in your career together with us. The journey starts here.​​

​​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

As the Head of Shops, your primary mission is to accelerate the growth and scale of foodpanda Malaysia’s Marketplace vertical. You are the business owner of our partner ecosystem, responsible for driving GMV, increasing order penetration, and ensuring foodpanda is the preferred digital destination for Malaysia’s top retailers. While driving the topline, you also hold full P&L ownership, balancing rapid expansion with sustainable commercial health and operational excellence.

Key Responsibilities

1. Growth & Market Expansion

• Drive Topline Performance: Take full accountability for scaling GMV and order volume; identify and unlock new growth levers across diverse retail categories.
• Lead the expansion into new cities and high-potential segments to increase foodpanda's marketplace footprint nationwide.

2. Strategic Partnerships & Acquisition

• Lead high-level negotiations with national retail groups to secure market-leading partnerships and portfolio density.
• Build long-term Joint Business Plans (JBPs) with major external stakeholders that align partner success with our commercial goals.

3. P&L & Sustainable Revenue

• Financial Accountability: Manage the vertical’s full P&L, optimizing commission structures and costs to deliver on profitability targets.
• Grow other revenue streams by providing partners with high-impact advertising and digital visibility opportunities.

4. Operational Excellence & Feature Adoption

• Virtual Storefront Quality: Own Catalog Integrity, ensuring partners maintain high-standard content, accurate imagery, and real-time inventory updates.
• Operational Efficiency: Drive the adoption of platform features (e.g., Item Replacement) to improve picking accuracy, reduce cancellations, and ensure a seamless customer journey.

5. Cross-Functional Leadership

• Collaborate with Logistics, Marketing, or Product teams to ensure delivery speed and a best-in-class experience for both vendors and customers.
• Translate complex partner feedback into actionable product enhancements that reduce friction for external retailers.

6. Team Leadership

• Performance Culture: Lead and mentor a team of Strategic Account Managers, fostering a culture of data-driven decision-making and relentless execution.

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.

→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→Manage team planning, scheduling, and ensure seamless opening and closing routines.

→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.

→Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

→Experience in retail management and operations.

→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.

→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. 

And people who are…

→Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→Thriving in collaborative, dynamic environments, with a solution-focused mindset.

→Motivated to create great customers experiences while promoting and selling our products.

→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.

→Effective communicators, creative, and curious.

→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

• ​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

​

Take the next step in your career together with us. The journey starts here. ​

​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than MM/DD/YYYY. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

Start your career where innovation begins

Are you in your final year at university or a recent graduate ready to kick-start your career in technology? Join our Graduate Program and take your first step into a dynamic, global environment where you’ll build real skills, work on real projects, and shape the future of tech.

About the Program

Our 12-month Graduate Program is designed to accelerate your career through a structured, hands-on learning experience. You’ll gain exposure across different teams, develop technical expertise, and grow as part of a new generation of tech professionals.

Through rotations across Technology and Analytics teams, you’ll work on impactful projects while building a strong foundation for your career.

✔ 12-month structured program
✔ Rotational experience across different teams and domains
✔ Real-world projects and hands-on learning from day one
✔ Mentoring by experienced professionals
✔ Dedicated onboarding and learning journey

Build the Skills of the Future – AI & GenAI Focus

During the program, you will:

• Participate in specialized training designed to build GenAI capabilities
• Work on projects related to analytics, data, and emerging AI-driven solutions
• Develop future-ready skills including digital fluency, adaptability, and innovation
• Gain exposure to GenAI-powered product development and analytics environments

This is your chance to shape your profile in one of the fastest-growing and most exciting areas in tech.

Description:

The APAC Head of Digital & Performance Marketing is responsible for defining, governing, and delivering the regional, multi-brand digital marketing strategy across APAC markets for Hitachi Cooling & Heating, Bosch Home Comfort and YORK. The role leads a regional team and coordinates closely with country organizations, regional marketing teams across and beyond APAC, and cross-functional teams to ensure effective digital visibility, demand generation, customer engagement, and partner enablement.

The position owns the multi-brand regional digital ecosystem, including websites, SEO, digital campaigns, social media, email marketing, digital asset management (DAM), product information management (PIM/PMM), analytics, and marketing technology platforms. It plays a key role in supporting business growth, driving digital transformation, and ensuring governance, compliance, and alignment with Bosch standards in a post‑merger environment.

Beyond APAC, the role provides support to other regional teams in the implementation of the Hitachi Cooling & Heating digital ecosystem.

Lead the global governance of the Hitachi Cooling & Heating brand across digital touchpoints, ensuring consistency, quality, and compliance across regions.

Define and execute the APAC multi-brand digital and performance marketing roadmap aligned with business growth priorities and segment strategies.

Ensure consistent digital visibility and brand presence across owned, earned, and paid channels within APAC markets.

Accelerate business generation across APAC through SEO, campaign optimization, lead management, and digital demand initiatives.

Establish and govern regional standards, processes, and KPIs for digital execution across APAC markets.

Lead critical digital transformation initiatives, including DAM rollout, MarTech evolution, and platform migrations.

Drive data-driven decision making through advanced analytics and performance tracking.

Prepare and communicate digital performance reporting, insights, and recommendations to regional leadership and key stakeholders,

Ensure compliance with privacy and security requirements in all digital initiatives.

High degree of autonomy in proposing strategies, prioritizing initiatives, and allocating regional resources within the approved framework.