Total 69 e commerce operations assistant job vacancies in Malaysia

Job Description

• Assist in sourcing and selecting suppliers based on price, quality, and delivery timelines
• Prepare and issue purchase orders in accordance with company policies and procedures
• Follow up with suppliers to confirm order status, delivery dates, and resolve any discrepancies
• Maintain and update the purchasing database and records (e.g., supplier information, pricing, delivery schedules)
• Ensure timely delivery of goods and escalate delays or issues when necessary

Job Requirement

• Ability to communicate in Mandarin (spoken and written) is required when dealing with supplier
• Able to communicate using basic English and Bahasa Melayu
• Detail-oriented, proactive, and able to work under minimal supervision
• Self-motivated & independence

Perks & Benefits

• Open culture
• Personal development opportunities

Responsibilities:

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.
• Prefer Chinese Female

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Dental insurance
• Vision insurance

Key Requirements:

• 26 – 35 years old.
• Candidate must possess at least Diploma / Degree in Business or Marketing with at least 3 years of working experience in Sales & Marketing.
• A high level of commitment, initiative and leadership.
• Good interpersonal skills and able to engage in various levels of organization.
• Strong communication skill, both oral & written in English, Malay & Mandarin.
• Knowledge in Excel, Word etc an added advantage.
• Possess own transport.
• Good networking ability.
• Self-driven and results oriented.
• Able to work independently.

Key Responsibilities: 

• Identify potential business opportunities for Company.
• Develop and formulate effective selling strategies and marketing plans.
• Set up, co-ordinate and follow up with potential customers on project leads.
• Promote, market and sell Company’s range of products to clients, consultants, architects, designers and etc.
• Develop, nurture and maintain good business relationship with all business associates.
• Generate qualified leads through networking, cold calling, site visits and industry events.
• Coordinate within internal departments (project, sales & etc).
• Track sales pipelines and meet monthly targets.
• Monitor market trends, competitors and upcoming projects.

What We Offer:

• An attractive remuneration package inclusive of incentive and medical benefits will be offered to the selected candidates.
• Basic salary RM3,800.00 and above depending on working experience.
• Allowances : Transport and phone, etc

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Open culture

Responsibilities:

• Promote and sell property projects, follow up with leads and buyers
• Handle customer inquiries and follow up leads
• Arrange site visits and explain projects
• Post ads on social media and property websites
• Achieve sales targets
• Manage after-sales documentation (SPA, loan, purchaser records)
• Assist in handling buyers’ claims and coordinate with internal teams for issue resolution
• Update and maintain SMP/CRM system and sales records
• Support marketing activities such as events, roadshows, and online listings
• Assist in procurement of marketing materials and liaise with vendors
• Perform general administrative and coordination tasks

Requirements:

• Diploma/Degree in Marketing or related field
• Able to speak Mandarin, English, and Bahasa Malaysia
• Good communication and sales skills
• Basic knowledge of social media marketing
• Responsible and target-driven
• Own transport (preferred)

Working hours : Monday - Friday ( 8:30am to 6pm)

Benefits:

• Sick leave / medical claims
• Uniforms provided

工作職責：

• 編制每日銀行對帳單。
• 保持檔案系統的良好記錄和組織。
• 負責日常財務和會計管理工作。
• 核對員工費用報銷申請，並將資訊輸入員工報銷範本。
• 每月進行銀行對帳單核對，並解決任何差異。
• 其他任何臨時性任務。

要求：

• 擁有會計或相關領域的文憑/學士學位，並具備專業資格。
• 有會計助理或會計文員經驗。
• 具備良好的基本簿記程序知識。
• 精通微軟Excel，熟悉瑞銀會計軟體。
• 組織能力和多任務處理能力。
• 能夠處理敏感、機密資訊。

福利待遇

• 佣金和獎金
• 僱員公積金
• 社險公司 (SOCSO) 和社險計劃 (SIP)

任務與職責：

• 對所有入境貨櫃和船舶的處理、文件編制和操作相關的行政活動。
• 解答疑問，並向負責人報告。

職位要求：

• 至少擁有航運相關領域的專科文憑。
• 優秀的溝通能力。
• 具備良好的國語及英語口說及寫作能力。

“我們正在尋找會說普通話的候選人，他們將為講普通話的顧客服務。”

好處：

• 年假
• 醫療的
• 僱員公積金
• 社險公司
• 環境影響評價

職責：

• 透過成功管理銷售團隊，實現成長並達成銷售目標。
• 設計並實施策略性業務計劃，以擴大公司客戶群並確保其強大的市場地位。負責銷售代表的招募、目標設定、輔導和績效評估。
• 透過與客戶建立夥伴關係並了解他們的需求，建立和促進強大、持久的客戶關係。
• 向管理團隊提交銷售、收入和支出報告以及切合實際的預測。
• 充分了解新產品和競爭狀況，同時識別新興市場和市場變化。

要求：

• 至少4年銷售經驗
• 擁有工商管理或相關領域的學士學位。
• 曾有成功擔任銷售代表或銷售經理的經驗，並持續達到或超越銷售目標。
• 致力於透過研討會、講座和會議不斷學習。
• 具備在組織各個層面進行有效溝通、演講和影響力的能力。
• 具備從計畫到成交的完整銷售流程執行能力。
• 良好的商業頭腦和行業專業知識。
• 具備優秀的指導、輔導和人員管理能力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化

我們是一家位於吉隆坡的領先工業開發和建築公司，現誠聘一位經驗豐富的會計及行政助理加入我們的團隊。這份全職工作將為您提供重要的會計和行政支持，助力公司業務發展。

要求

• 會計或相關領域的證書/文憑
• 至少兩年會計或行政工作經驗
• 較強的運算能力與資料輸入技能
• 熟練使用會計軟體和微軟辦公室軟體
• 極佳的細節把控能力和精準的工作能力
• 良好的組織與時間管理能力
• 較強的溝通及人際溝通能力

職責

• 維護準確的財務記錄和帳目
• 處理發票、收據和付款
• 編製財務報表和報告
• 執行銀行對帳
• 為整個團隊提供行政支持
• 根據需要協助處理一般辦公室事務

我們致力於為員工提供支持性和回報豐厚的工作環境。我們提供具競爭力的薪資、完善的福利以及職涯發展機會。我們的企業文化鼓勵協作、創新和健康的工作與生活平衡。

立即申請加入我們的團隊，成為我們令人興奮旅程的一部分！

福利待遇

• 佣金和獎金
• 醫療保險
• 個人休假
• 個人發展機會

職責：

• 編制每日銀行對帳單。
• 保持檔案系統的良好記錄和組織。
• 負責日常財務和會計管理工作。
• 每週進行完整的銀行對賬，以確保銀行賬目沒有任何差異。
• 檢查各分行零用現金回饋狀況，並開立報銷支票。
• 核對員工費用報銷申請，並將資訊輸入員工報銷範本。
• 每月進行銀行對帳單核對，並解決任何差異。
• 其他任何臨時性任務。

要求：

• 擁有會計、金融或相關領域的學士學位及專業資格證書。
• 有會計助理或會計文員經驗。
• 具備良好的基本簿記程序知識。
• 熟悉會計準則、稅法和申報程序。
• 優秀的數學技能和發現數字錯誤的能力。
• 精通微軟Excel，並具備良好的會計軟體知識。
• 組織能力和多任務處理能力。
• 能夠處理敏感、機密資訊。

福利待遇

• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 醫療保險
• 個人休假
• 牙科保險
• 視力保險

工作職責

• 整理和處理線上銷售訂單，安排包裝和出貨事宜。
• 準備、組織和協調客戶訂單的包裝工作。
• 記錄並維護準確的線上銷售記錄和文件。
• 確保銷售單據及相關記錄妥善歸檔。
• 與倉庫和物流團隊協調，確保訂單及時完成。
• 協助完成其他行銷和行政管理工作。

要求

• 最低學歷要求為SPM或同等學歷。
• 具備基本的電腦技能，包括 Microsoft Excel 和 Word。
• 能夠獨立、準確地完成工作。
• 認真負責，做事有條理，注重細節。
• 有電子商務、線上銷售或行政工作經驗者優先考慮。
• 歡迎兼讀學生和應屆畢業生申請。

可申請加班費

職涯發展

職位描述

作為工料測量師，您將成為我們專案的核心成員，與經驗豐富的專業人士緊密合作。您的職責包括：

• 協助進行專案成本會計、可行性研究和現金流量表編制。
• 編製專案預算並協助完成各項相關任務。
• 使用最新的工程量清單軟體編制投標所需的工程量清單。
• 協助完成合約後的相關工作，以確保專案順利交付。

我們正在尋找什麼

• 擁有工程造價/建築或相關領域的學位或文憑。
• 歡迎應屆畢業生或有經驗的求職者申請。
• 積極的態度和強烈的學習熱情。
• 願意在八打靈再也工作。
• 僅限馬來西亞公民。

為什麼要加入我們？

我們重視員工，並致力於提供支持性的工作環境。以下是具體內容：

你會喜歡：

• 加班費：您的辛勤工作理應得到回報！
• 津貼：包含旅費及其他費用。
• 持續學習：參與外部研討會和學習相關資料的機會。
• 醫療保險：我們為您提供醫療保障。
• 事假：需要的時候就休假。
• 樂趣與互動：與優秀的團隊一起享受遊戲、運動和社交活動！

福利待遇

• 醫療的
• 僱員公積金
• 索斯科

職責：

• 推廣和銷售房地產項目，跟進潛在客戶和買家
• 處理客戶諮詢並跟進銷售線索
• 安排實地考察並解釋項目
• 在社群媒體和房地產網站上發布廣告
• 達成銷售目標
• 管理售後文件（買賣協議書、貸款文件、購買者記錄）
• 協助處理買家索賠，並與內部團隊協調解決問題。
• 更新和維護SMP/CRM系統和銷售記錄
• 支援行銷活動，例如活動、路演和線上清單。
• 協助採購行銷資料並與供應商聯絡
• 執行一般行政和協調任務

要求：

• 行銷或相關領域的文憑/學位
• 能夠說國語、英語和馬來語
• 良好的溝通與銷售技巧
• 社群媒體行銷基礎知識
• 責任感強，目標導向
• 自備交通工具（優先考慮）

工作時間：週一至週五（上午 8:30 至下午 6:00）

好處：

• 病假/醫療索賠
• 提供製服

職位概述

您是應屆畢業生，渴望在建築成本管理領域開啟職涯嗎？我們正在尋找一位熱情、注重細節的初級/應屆畢業生工料測量助理加入我們的團隊。您將與資深導師密切合作，他們將指導您掌握成本估算、合約管理和專案追蹤等技能。如果您渴望學習、對數位敏感，並準備在這個行業中打下堅實的基礎，我們期待您的加入！

主要職責

* 協助高階工料測量團隊成員準備成本估算、材料清單和工程量清單 (BQ)。

* 學習評估進度款申請，核實變更單（VO），並協助編制最終結算單。

* 協助編製合約文件及投標書。

* 與現場團隊和分包商協調溝通，處理專案文件事宜。

* 維護準確的專案文件和數位資料庫。

要求與標準

* 教育背景：持有工程造價、施工管理或相關專業學士學位或文憑的應屆畢業生。

* 經驗：無需相關經驗（強烈鼓勵完成相關實習的候選人申請）。

* 技能：具備良好的計量基礎知識和基本合約格式知識。精通微軟Excel；學習期間接觸過工程量清單軟體（如Glodon/Cubicost）者優先考慮。

* 個人特質：注重細節，學習意願強，積極主動。優秀的口頭和書面溝通能力。

我們提供的服務

* 由經驗豐富的專業人士提供結構化的、實踐性的指導和在職培訓。

* 一個互助、協作、快節奏的團隊環境。

* 提供具競爭力的入門薪資和醫療福利。

* 公司內部有明確的職涯晉昇路徑，可實現快速的職涯發展。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 個人休假

• Position: Warehouse Operations Assistant.
• Position type:Permanent;Full-time.
• Salary: RM 2000-2800.
• Job location: Westport CFS-2, Pulau Indah;North Port, Port Kelang, Selangor.

The hiring company

The hiring company is a integrated transport and logistics business organization, providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have several job openings in the operations works at their warehouse facilities at the North Port and West Port in Port Klang area. They are looking for experienced warehouse workers to undertake the warehouse operations functions at their Container Terminal at North Port (NDSB) and West Port in Port Klang.

The vacancies are permanent positions and form part of the warehouse operations team to manage the cargo/shipments that have have been imported or to be exported.

About the job

This role/job will be warehouse based and therefore not in a conventional office environment. This is a full-time permanent position and the role is primarily to help facilitate the smooth running of the warehouse operations activities.

The general duties will involve the following role:

*Perform cargo loading and unloading.

*To perform physical counts, tally and surface inspection of cargo upon receiving/delivery.

*To store cargoes in proper location assigned within the warehouse.

*To perform cargo issuance.

*Picking, packing and dispatch of cargo according to ownership and destinations.

Requirements

*Malaysians in age group 25-40.

*Punctual with positive work ethic.

*Physically fit with ability to lift and carry.

*Minimum qualification: SPM or Diploma in Supply Chain/Logistics Management or Business.

*Forklift license will be ideal, useful and beneficial.

*The ideal candidate for this role should be someone well organized with 2-3 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with the team and customers.

*2-3 years of previous warehouse operations, especially in 3PL facility has a huge advantage and will be highly regarded.

*Hands on and hardworking with knowledge of both warehouse and logistics practices.

*Proficient with ability to communicate in Bahasa Malaysia and English.

Candidates who wish to be considered for this role must be willing to be based within warehouse environment and have own means of transport to be accessible to North Port/West Port area.

APPLICATION TO THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

NOTE: Applicants for this job are encouraged to submit resume in Word format stating the essential following information:

*Personal bio-data (Gender/Sex & Age,Marital status,residential address).

*Valid contactable telephone number.

*Employment/Work history.

*Salary; current/last drawn.

[Policy of free job placement for job seekers]

Yes, it is absolutely free to job applicants. Chrisjac does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：倉庫營運助理。
• 職位類型：永久；全職。
• 薪資：2000-2800 馬幣。
• 工作地點：西港CFS-2，英達島；北港，巴生港，雪蘭莪。

招募公司

招聘公司是一家綜合性運輸物流企業，業務遍及亞洲、澳洲和歐洲/美洲，提供國際貨運代理和物流服務。目前，該公司在巴生港北港和西港的倉庫營運部門有多個職缺。他們正在尋找經驗豐富的倉庫工人，負責巴生港北港（NDSB）和西港貨櫃碼頭的倉庫運作工作。

這些空缺職位均為長期職位，隸屬於倉庫營運團隊，負責管理已進口或即將出口的貨物/貨運。

關於這份工作

此職位的工作地點在倉庫，而非傳統的辦公室環境。這是一份全職永久職位，主要職責是協助倉庫營運活動的順利進行。

主要職責包括以下內容：

*進行貨物裝卸作業。

*對收貨/交貨貨物進行實物清點、統計和表面檢查。

*將貨物存放於倉庫內指定的適當位置。

*執行貨物簽發。

*根據所有權和目的地進行貨物揀選、包裝和發貨。

要求

*馬來西亞25-40歲年齡層的人。

*守時，工作態度積極。

*身體健康，能夠舉起和搬運重物。

*最低學歷要求：SPM 或供應鏈/物流管理或商業文憑。

*擁有堆高機駕駛證將是理想、實用且有益的。

*該職位的理想候選人應具備良好的組織能力，有2-3年倉庫營運、揀貨包裝、客戶服務或類似環境的工作經驗者優先，並能夠與團隊和客戶進行有效溝通。

*擁有2-3年倉庫營運經驗，尤其是在第三方物流設施方面，將具有巨大的優勢，並會受到高度重視。

*具備實務精神和勤奮的工作態度，熟悉倉儲和物流運作流程。

*精通馬來語和英語，具備良好的溝通能力。

有意應徵此職位者必須願意在倉庫環境中工作，並擁有自己的交通工具以便前往北港/西港地區。

申請這份工作

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱jobs@chrisjac.com.my。

注意：申請此職位者請提交Word格式的履歷，履歷中需包含以下基本資訊：

*個人履歷（性別/性取向、年齡、婚姻狀況、居住地址）。

*有效的可聯絡電話號碼。

*工作/就業經驗。

*薪資；目前/最近一次領取的薪資。

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。 Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take on additional assignment as required, supporting company needs.

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end operational activities, including merchant onboarding, inventory management, logistics coordination, and warehouse operations to ensure smooth business operations.
• Coordinate with suppliers, merchants, 3PL providers, warehouses, and internal stakeholders to oversee shipment schedules, delivery arrangements, inventory movement, merchant activation, and issue resolution.
• Handle operational transactions and documentation accurately through ERP/WMS systems, including inventory records, stock movements, merchant setup, compliance requirements, and operational reporting.
• Monitor inventory performance, stock accuracy, merchant activity, and operational KPIs, while driving continuous improvements to enhance efficiency, service quality, and overall customer experience.
• Provide day-to-day support for merchants and internal teams by managing inquiries, troubleshooting operational issues, coordinating cross-functional resolutions, and ensuring timely execution of operational processes.
• Conduct regular audits, stock takes, reconciliations, warehouse visits, and compliance checks to maintain operational accuracy, regulatory adherence, and effective control of business assets.
• Collaborate closely with Sales, Finance, Procurement, Technology, and Logistics teams to support business growth, inventory planning, merchant success, and continuous process improvement initiatives.

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Conduct classroom training for New Hire operators
• Plan, develop, and deliver technical training sessions to Direct Labor employees
• Develop criteria to evaluate the effectiveness of training activities
• Develop training materials
• Document training events
• Compile and publish training metrics
• Identify potential quality problems, compliance gaps, and possible process efficiency improvements to production management
• Provide feedback and corrective action from the daily defect review
• Train and certify Direct Labor on general training and production process
• Participate in SGA / Team Excellence activities
• Conduct MSA to operators

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.