Total 20 Others/Any customer experience manager job vacancies in Malaysia

Job Responsibilities

• Handle customer inquiries, orders, and follow-up requests.
• Prepare quotations and process sales orders accurately.
• Coordinate with customers, suppliers, warehouse, and logistics teams regarding delivery schedules.
• Monitor order status and ensure timely delivery to customers.
• Follow up on outstanding quotations and customer requirements.
• Maintain accurate records of customer orders and transactions.
• Assist in resolving customer complaints and service-related issues.
• Support the sales team in daily operational and administrative matters.

Requirements

• Diploma/Degree in Business Administration, Marketing, or related field.
• Fresh graduates are encouraged to apply.
• Good communication and coordination skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented and able to handle multiple tasks.
• Able to work independently with minimal supervision.
• Knowledge of ERP systems is an added advantage.
• Proficiency in English and Bahasa Malaysia.
• Shipping and Transportation background

Perks & Benefits

• Allowance transportation
• Free snacks / Happy hours
• Company trips
• Medical insurance
• EPF, SOCSO & EIS
• Medical benefits
• Annual leave
• Performance bonus
• Training and career development opportunities

Tasks & Responsibilities:

• Administrative activities concerning the processing, documentation and handling of all incoming containers and vessels.
• Solving of queries, reporting to responsible persons.

Job Requirements:

• Minimum Diploma level in Shipping related field.
• Excellent communication skills.
• Good speaking and writing skills in Mandarin and English language.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefits:

• Annual leave
• Medical
• EPF
• SOCSO
• EIS

Job description :

• Possess good command of written and spoken English
• Process customer orders in the system and relate the information to concerned department.
• Correspond to all customer inquire effectively and efficiently.
• Relate all customer requirements, changes in specifications to the related department in a timely manner.
• Provide the required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on a timely manner.
• Good work ethic, well organized and self-motivated.
• Good knowledge in MS Office

Qualification :

• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

職位說明 ：

• 具備良好的英語書面和口語能力
• 在系統中處理客戶訂單，並將資訊關聯到相關部門。
• 有效率、有效地回覆所有客戶諮詢。
• 及時將所有客戶要求、規格變更等資訊傳達給相關部門。
• 向貨運團隊提供安排貨運所需的詳細資訊。
• 準確、及時地準備數據和報告。
• 工作態度認真負責，做事條理清晰，積極主動。
• 熟練微軟辦公軟體

資格：

• 本科畢業，至少兩年客戶服務工作經驗（製造業經驗者優先）。

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

工作職責

• 處理客戶諮詢、訂單和後續請求。
• 準確準備報價單並處理銷售訂單。
• 與客戶、供應商、倉庫和物流團隊協調交貨時間表。
• 監控訂單狀態，確保及時交付給客戶。
• 跟進未完成的報價和客戶需求。
• 準確記錄客戶訂單和交易資訊。
• 協助解決客戶投訴和服務相關問題。
• 協助銷售團隊處理日常營運和行政事務。

要求

• 工商管理、行銷或相關領域的文憑/學位。
• 歡迎應屆畢業生申請。
• 良好的溝通協調能力。
• 精通微軟辦公室軟體（Excel、Word、Outlook）。
• 注重細節，能夠同時處理多項任務。
• 能夠獨立工作，只需極少監督。
• 熟悉ERP系統者優先考慮。
• 精通英語和馬來語。
• 航運和運輸背景

福利待遇

• 交通補貼
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 僱員公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS)
• 醫療福利
• 年假
• 績效獎金
• 培訓和職業發展機會

任務與職責：

• 對所有入境貨櫃和船舶的處理、文件編制和操作相關的行政活動。
• 解答疑問，並向負責人報告。

職位要求：

• 至少擁有航運相關領域的專科文憑。
• 優秀的溝通能力。
• 具備良好的國語及英語口說及寫作能力。

“我們正在尋找會說普通話的候選人，他們將為講普通話的顧客服務。”

好處：

• 年假
• 醫療的
• 僱員公積金
• 社險公司
• 環境影響評價

Branch Manager (Johor) – F&B Equipment Industry

We are looking for a dynamic Branch Manager to lead our Johor branch in the F&B equipment industry.

Job Responsibilities:

• Manage daily branch operations (sales, rental & servicing of F&B equipment)
• Lead and motivate sales & technical teams to achieve targets
• Develop new business opportunities within F&B sector
• Oversee customer accounts and ensure service quality
• Monitor stock, logistics, and branch performance reporting

Requirements:

• Experience in sales / branch management (F&B or related industry preferred)
• Strong leadership and communication skills
• Result-driven and able to manage team performance

Salary & Benefits:

• RM8000 – RM10000 (based on experience)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Commission + Incentives
• EPF, SOCSO, EIS

Responsibilities:

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands the company's customer base and ensure its strong presence. Carry out recruiting, objective-setting, coaching, and performance-monitoring of sales amongst the representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue, and expenses reports plus realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements:

• At least 4 years sales experience
• Possess at least a Bachelor's Degree in Busines Administration or a related field.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous learning through workshops, seminars and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from planning to closing.
• Good business sense and industry expertise.
• Strong mentoring, coaching and people management skills.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Open culture

Job opening for a Warehouse Logistics & Distribution Assistant Manager (Mandarin speaker) at multiple locations: Shah Alam, Nilai, Selayang, Kota Bharu, and Kuantan.

Key Job Descriptions

• Manage the Service Distribution Centre operations by ensure full compliance on standard operating procedures (SOP)
• Participate in receiving, warehousing, and distribution operations by coordinating, and enforcement of day to day operational activities involving physical stock counts and conducting inventory with reconciling storage data.
• Maintain service distribution centre staff job results by frequent coaching, counselling, disciplining, monitoring, and reviewing job results.
• Maintain physical condition of distribution centre by planning and implementing 5S’s; inspecting equipment; issuing work orders for repairs and replacement.
• Completes service distribution centre day to day operational requirements by overseeing scheduling process with follow up on delivery results.
• Monitoring stock movement and report to management timely on stocks level and fix the discrepancies.
• Participate and oversee operations - shipment inbound, loading and delivery by coordinating service and distribution staff to avoid and delays in delivery schedule.
• Safeguarded total warehouse operations and mitigate any liability by establishing and implementing employee training, safety and security protocols
• Enforced proactive inspection and maintenance schedule to keep operational equipment in good condition and conduct internal audits.

Key Job Requirement

• Diploma or Degree in Warehouse Operation/Supply Chain or Business Management.
• Minimum 5 years of Managerial working experience in total warehousing and distribution centre/logistic with 3PL is a MUST.
• Candidate with experience in storage of electrical/electronic product is preferred.
• Able to plan, result driven, self-starter and strong leadership skill.
• Computer literate with intermediate level in Microsoft Excel and familiar with WMS/SAP.
• Fluent both written and communication English and Mandarin is MUST.
• Immediate starter or with short notice is desirable.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職責：

• 透過成功管理銷售團隊，實現成長並達成銷售目標。
• 設計並實施策略性業務計劃，以擴大公司客戶群並確保其強大的市場地位。負責銷售代表的招募、目標設定、輔導和績效評估。
• 透過與客戶建立夥伴關係並了解他們的需求，建立和促進強大、持久的客戶關係。
• 向管理團隊提交銷售、收入和支出報告以及切合實際的預測。
• 充分了解新產品和競爭狀況，同時識別新興市場和市場變化。

要求：

• 至少4年銷售經驗
• 擁有工商管理或相關領域的學士學位。
• 曾有成功擔任銷售代表或銷售經理的經驗，並持續達到或超越銷售目標。
• 致力於透過研討會、講座和會議不斷學習。
• 具備在組織各個層面進行有效溝通、演講和影響力的能力。
• 具備從計畫到成交的完整銷售流程執行能力。
• 良好的商業頭腦和行業專業知識。
• 具備優秀的指導、輔導和人員管理能力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化

[Immediate job opening @ Bukit Jalil]

• Position Title: Senior Accountant/Finance Manager.
• Salary: RM 8000-10000.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.

The hiring company

This company,a subsidiary of a Public Listed Company is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and drive car rental for over two decades in Malaysia. Currently they are actively looking for a fully qualified accountant to become part of the Finance team to manage the full functions of accounting and finance of the organization at Bandar Bukit Jalil in outskirts of Kuala Lumpur. 

The job role

This role is full time permanent position managerial role within the Finance Department.

The incumbent will be responsible for the day-to-day accounting functions within the Finance Department. Main responsibilities will be to manage full set of accounts and preparation of financial and management reporting.

Key duties:

*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.

*Management of accruals,prepayments,depreciation and petty cash month journals.

*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.

*Maintain accounting records and database.

Candidate Profile and attributes

We are looking for candidates who would have a professional qualification ACCA or CIMA. Candidates with bachelor degree in Accounting will be duly considered.

-Malaysian age below 50.

-5-10 years of work experience in finance and accounting functions.

To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin.

Candidates who are residing within 30 KM radius within the vicinity of Bukit Jalil will be considered most convenient to take up this position. These places include Kinrara Puchong, Old Klang Road, Sri Petaling, Cheras, Seri Kembangan and Kajang.

HOW TO APPLY

We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

【武吉加里爾急聘】

• 職位名稱：資深會計師/財務經理。
• 薪資：8000-10000 馬幣。
• 地點：吉隆坡武吉加里爾鎮 (Bandar Bukit Jalil)。

招募公司

這家公司是上市公司的子公司，是一家銳意進取、專注於商務旅行支援服務的企業。二十多年來，他們一直致力於在馬來西亞提供優質的專車接送和租車服務。目前，他們正在積極招募一名資深會計師加入財務團隊，負責管理公司位於吉隆坡郊區武吉加里爾鎮的全部會計和財務工作。

職位描述

這是一個全職的永久職位，是財務部門的管理職位。

該職位的主要職責是負責財務部門的日常會計工作，包括管理全套帳目以及編制財務和管理報告。

主要職責：

*編製月末管理帳目，包括損益表、資產負債表和現金流量預測。

*管理應計項目、預付款、折舊和零用現金每月日記帳。

*每月關鍵分類帳資產負債表和損益表的核對。

*維護會計記錄和資料庫。

候選人簡介及特質

我們正在尋找持有ACCA或CIMA專業資格證書的候選人。擁有會計學士學位的候選人也將被認真考慮。

-馬來西亞，年齡低於50歲。

- 5-10 年財務會計工作經驗。

應徵此職位者，必須精通英語口語和書面表達，並能流利使用馬來語和普通話。

居住在武吉加里爾附近30公里半徑範圍內的候選人將被認為最方便應徵此職位。這些地區包括金拉拉蒲種、舊巴生路、斯里白沙羅、蕉賴、斯里肯邦安和加影。

如何申請

我們希望有意應徵者在申請前仔細閱讀此招聘廣告。您可以點擊下方「申請」按鈕，在線上透過JOBSTORE提交履歷。

或者，有意者可直接將履歷寄至CHRISJAC 的信箱： jobs@chrisjac.com.my

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請透過 Chrisjac Recruitment 發布的職位時提供銀行或支付資訊。

更多職缺，請造訪我們的網站： www.chrisjac.com.my

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Summarize data in tables, charts, and graphs 
• Analyze and interpret sales data and consumer data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations 
• Review data for errors and inconsistencies 
• Use internal tools and data sources 
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations 
• Interacts with client staff on routine issues 
• Independently discusses analysis design to best answer client questions with CBP/client 
• Discuss design and calculate the Quantified Business Opportunity 
• Drive time/cost-effectiveness on the project 
• Support meeting the COE objectives as a whole 

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: 

• Implement the resort strategy across all operational departments. 
• Provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel. 
• To support and implement all corporate programmes and guidelines. 
• Actively support the development, training, mentoring of team members. 
• Manage quality improvement process in areas of customer service and team member satisfaction. 
• Demonstrate leadership by example. 
• Motivate and build a working environment in which team members are productive and innovative. 
• Demonstrate self-confidence, energy, and enthusiasm. 
• Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills. 
• Identify and lead positive public relations and teamwork opportunities. 
• Establish, measure, monitor, and evaluate process policies and procedures. 
• Use problem solving methodology for decision making and follow up. 
• Develop business plan and evaluate business trends to modify strategies. 
• Interpret, analyze, and manage budget to meet business objectives. 
• Provides constructive coaching and counseling to team members.  
• Develop and train department heads to fully understand and effectively perform their job. 
• Be in charge of the hotel in absence of Area General Manager according to given authorization. 
• Perform other duties as assigned by Area General Manager 

As the Housekeeping Manager you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.

• Lead and manage the housekeeping team, ensuring flawless cleanliness and presentation throughout the hotel.
• Establish and maintain the highest hygiene and quality standards in all guest rooms, public areas, and back-of-house spaces.
• Work closely with other departments to ensure seamless guest experiences.
• Develop schedules, allocate tasks, and oversee inventory management of cleaning supplies and linen.
• Train, motivate, and inspire your team to uphold our luxury service standards.
• Monitor guest feedback and continuously improve our housekeeping operations.
• Ensure compliance with health and safety regulations.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.

Role Overview

The MEP Cost Manager is responsible for managing the cost and commercial aspects of Mechanical, Electrical, and Plumbing (MEP) works on a large-scale data centre development.

This role ensures cost control, financial accuracy, and value optimisation across complex MEP systems, supporting delivery within strict budget, schedule, and performance requirements typical of mission‑critical facilities.

Key Responsibilities

Cost Planning & Budget Management

• Prepare and manage cost estimates, cost plans, and budgets for MEP systems.
• Provide cost advice during design stages, including power, cooling, and building services systems.
• Track project costs and ensure alignment with approved budgets.

Procurement & Tender Management

• Prepare tender documentation for MEP trade packages (e.g., electrical systems, HVAC, plumbing, fire protection).
• Manage tender processes, including tender analysis, evaluation, and recommendations.
• Support procurement strategies for complex and fast‑track data centre delivery.

Post‑Contract Cost Management

• Manage variations, change control, and cost adjustments.
• Review and certify contractor progress claims and interim payments.
• Maintain cost records and support final account close‑out.

Cost Reporting & Financial Control

• Prepare regular cost reports, forecasts, and cash flow analyses.
• Identify cost risks, trends, and mitigation measures.
• Ensure compliance with project financial controls and governance requirements.

Technical Coordination (MEP Systems)

• Work closely with engineering teams on critical data centre systems, including:
  • Power distribution (UPS, generators)
  • Cooling systems (chillers, CRAH/CRAC units)
  • Fire protection and detection
  • Structured cabling and infrastructure
• Ensure cost alignment with technical design and operational requirements.

Stakeholder Management

• Liaise with clients, consultants, contractors, and vendors.
• Support project meetings and provide commercial input.
• Ensure effective communication and coordination across project teams.

Risk & Governance

• Identify and manage cost and commercial risks in MEP scope.
• Ensure compliance with project standards, contracts, and procedures.
• Maintain accurate and auditable cost documentation.

Role Summary 

The CSA Cost Manager will be responsible for delivering full lifecycle cost management services for the Civil, Structural & Architectural (CSA) packages on a large‑scale data centre development.

This role focuses on ensuring cost certainty, commercial control, and value optimisation across complex base‑build works, including substructure, superstructure, building envelope, and architectural elements. You will work in a fast‑paced, mission‑critical environment, collaborating closely with project teams, consultants, and contractors.

Key Responsibilities

Cost Planning & Pre‑Contract Management

• Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
• Provide cost advice during design development on structural systems, construction methods, and architectural elements.
• Benchmark costs and identify value engineering opportunities to optimise project outcomes.

Procurement & Tendering

• Prepare tender documentation and commercial deliverables for CSA trade packages.
• Manage tender processes including pre‑qualification, tender analysis, evaluation, and recommendations.

Post‑Contract Cost Management

• Manage change control processes, including variation assessments and cost impact analysis.
• Review and certify contractor progress payments.
• Monitor cost performance and maintain accurate forecasts and records.
• Support final account negotiation and project close‑out.

Reporting & Financial Control

• Prepare regular cost reports, forecasts, and financial updates.
• Identify cost risks, trends, and mitigation measures.
• Ensure alignment with project budgets and financial governance requirements.

Stakeholder Coordination

• Work closely with Project Managers, consultants, contractors, and client representatives.
• Participate in design, coordination, and site meetings, providing commercial input for CSA scope.
• Coordinate closely with MEP teams to ensure integrated project delivery.

Governance & Risk Management

• Ensure compliance with project governance, procedures, and reporting standards.
• Identify and manage project cost risks proactively.
• Maintain transparency and accuracy in all cost management deliverables.

Role Overview

We are seeking an experienced MEP Cost Manager to lead the commercial and cost management aspects of all Mechanical, Electrical, and Plumbing (MEP) packages on a large-scale, high-specification facility project.

This role will support the delivery of a technically complex development involving mission-critical systems, precision engineering, and stringent operational requirements. The successful candidate will play a key role in ensuring cost efficiency, procurement excellence, and robust contract administration across the project lifecycle.

Key Responsibilities

Cost Planning & Estimation

• Develop, manage, and update detailed MEP cost plans, budgets, and forecasts
• Conduct cost benchmarking and value engineering for critical building systems (HVAC, cleanroom environments, electrical infrastructure, ELV, BMS, etc.)
• Support design teams by providing cost advice during design development stages
• Ensure alignment between budget, scope, and technical requirements

Procurement & Tendering

• Lead the full MEP procurement process, from prequalification to contract award
• Prepare and manage tender documentation, BOQs, and pricing schedules
• Perform commercial evaluations, bid comparisons, and negotiations
• Ensure procurement strategies support project timelines and risk mitigation

Contract Administration

• Administer contracts in accordance with established contract frameworks (FIDIC or equivalent)
• Manage and evaluate variations, change orders, and claims
• Review and certify contractor progress payments and final accounts
• Ensure strong commercial governance and compliance throughout the project

Cost Control & Reporting

• Monitor MEP cost performance, including budget tracking and forecast outturn costs
• Identify and manage risks, opportunities, and cost variances
• Prepare regular cost reports and commercial updates for internal and external stakeholders
• Oversee cash flow forecasting and financial tracking

Stakeholder & Project Coordination

• Work closely with consultants, contractors, engineers, and client representatives
• Provide commercial input to project leadership for key decisions
• Ensure coordination between design, procurement, and construction phases

Technical Interface (MEP Systems)

• Provide cost and commercial oversight for specialised systems, including:
  • Advanced HVAC and process cooling systems
  • Cleanroom or controlled environments
  • Power distribution, UPS, and backup systems
  • ELV, ICT, and building management systems (BMS)
• Review technical proposals with a focus on cost efficiency and constructability

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.