Total 19 Manager account officer job vacancies in Malaysia

• Well established Personal Care product manufacturer 
• Willing to work at Bukit Jelutong, Shah alam 
• Basic Salary RM6500-RM9000 commensurate with working experience 
• Modern Trade , General Trade, Channel Sales / Distribution Sales experience are welcome to apply.
• Priority given to candidates who has experience dealing Watson health & beauty Chain Stores

Job Responsibilities : 

• Acquire a thorough understanding of key customer needs and requirements (IKA & LKA).
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with customers.
• To exceed or achieve monthly sales target/ new business development served in the assigned area.
• Track, monitor and analyze products, channels and customers sales trends in order to maximize sales opportunities.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Knowledgeable and experienced to implement best practices to perform duties.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Requirement : 

• Diploma or Degree holder in business administration, sales or a relevant field.
• Candidate without Dip / Degree but with good experience in LKA/IKA handling are also welcome to apply. 
• Experience in sales and providing solutions based on customer needs.
• Preferably 3 - 8 years of sales or key account management experience in FMCG
• Experience in handling MT accounts will be an advantage.
• Proficient in MS Office suite.
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels.
• 1 full time vacancies available 

Perks & Benefits

• Commission and bonus
• Central location
• Regular team activities
• Personal development opportunities

• 一家信譽卓著的個人護理產品製造商
• 願意在Bukit Jelutong, Shah Alam工作
• 基本工資為6500至9000令吉，視工作經驗而定。
• 歡迎有現代化通路、傳統通路、通路銷售/分銷銷售經驗者申請。
• 優先考慮有屈臣氏健康美容連鎖店工作經驗的候選人。

工作職責：

• 深入了解關鍵客戶需求和要求（IKA 和 LKA）。
• 透過不斷提出滿足現有客戶目標的解決方案，拓展與現有客戶的關係。
• 負責制定和實施市場滲透策略和銷售目標，並與客戶建立牢固的關係。
• 超額完成或達到指定區域內的每月銷售目標/新業務拓展目標。
• 追蹤、監控和分析產品、通路和客戶的銷售趨勢，以最大限度地提高銷售機會。
• 執行並規劃其他銷售和行銷職能，以提高效率。
• 具備豐富的知識與經驗，能夠運用最佳實務履行職責。
• 確保及時向客戶交付正確的產品和服務。
• 作為重要客戶和內部團隊之間的溝通橋樑。
• 解決客戶遇到的任何問題和困難，並妥善處理投訴，以維護客戶信任。
• 在創造新的銷售機會、從而建立長期合作關係方面發揮不可或缺的作用。
• 使用關鍵客戶指標，定期向內部和外部利害關係人準備進度報告和預測報告。

職位要求：

• 持有工商管理、銷售或相關領域的文憑或學位。
• 未持有文憑/學位但具有LKA/IKA處理豐富經驗的候選人也歡迎申請。
• 具備銷售經驗，並能根據客戶需求提供解決方案。
• 最好擁有3-8年快速消費品產業銷售或大客戶管理經驗。
• 有MT帳戶管理經驗者優先考慮。
• 精通微軟辦公室軟體。
• 具備較強的溝通及人際交往能力，善於與各層級專業人士建立良好關係。
• 現有1個全職空缺職位

福利待遇

• 佣金和獎金
• 中心位置
• 定期團隊活動
• 個人發展機會

Position Overview

Although the recruitment process is conducted by our organisation, the successful candidate will be formally employed under our sister company, SPD URBAN VENTURES SDN. BHD.

We are seeking an experienced Account & Finance Manager to join our property development team. The successful candidate will oversee financial operations, ensure compliance with accounting standards, and provide strategic insights to support the company’s growth and project success.

Job Responsibilities

• Manage full spectrum of accounting and finance functions, including accounts payable, receivable, and general ledger.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Develop budgets and forecasts for property development projects.
• Monitor cash flow, project financing, and investment returns.
• Ensure compliance with Malaysian Financial Reporting Standards (MFRS) and tax regulations.
• Liaise with auditors, tax agents, and regulatory authorities.
• Provide financial analysis to support feasibility studies and project planning.
• Advise management on financial risks, opportunities, and cost optimization.
• Lead and mentor the finance team, implementing best practices in financial processes and internal controls.

Job Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 3–5 years of relevant experience, with at least 3 years in property development or construction.
• Strong knowledge of MFRS, tax laws, and project financing.
• Proficiency in accounting software (AutoCount, MHub & IFCA).
• Excellent analytical, leadership, and communication skills.
• Fluency in Mandarin, English and Bahasa Malaysia to effectively communicate with our diverse client base and stakeholders.

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal development opportunities
• Dental insurance
• Vision insurance
• Paid training and development

工作職責

• 管理會計和財務的各個方面，包括應付帳款、應收帳款和總帳。
• 編制準確的月度、季度和年度財務報告。
• 制定房地產開發案的預算和預測。
• 監控現金流、專案融資和投資回報。
• 確保遵守馬來西亞財務報告準則（MFRS）和稅務法規。
• 與審計人員、稅務代理人和監管機構聯絡。
• 提供財務分析，以支援可行性研究和專案規劃。
• 就財務風險、機會和成本優化向管理層提供建議。
• 領導和指導財務團隊，實施財務流程和內部控制的最佳實務。

職位要求

• 會計、金融或相關專業的學士學位。
• 至少5-8年相關經驗，其中至少3年房地產開發或建築經驗。
• 精通MFRS、稅法和專案融資。
• 熟練使用會計軟體（AutoCount、MHub 和 IFCA）。
• 優秀的分析能力、領導能力和溝通能力。
• 能夠流利使用普通話、英語和馬來語，以便與我們多元化的客戶群和利害關係人進行有效溝通。

福利待遇

• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 牙科保險
• 視力保險
• 有薪培訓和發展

Key responsibilities:

• Client & Account Management: Manage and cultivate relationships with a portfolio of enterprise clients and IP licensors, serving as their primary point of contact.
• Business Development: Actively identify and pursue new business opportunities in IP licensing, brand collaboration, and promotional merchandise to achieve and exceed sales targets.
• Sales Strategy & Execution: Develop and implement effective sales strategies for key accounts, from lead generation and pitching to negotiation and closing deals.
• Project Collaboration: Work closely with internal design and production teams to ensure the successful execution and delivery of client projects, meeting their branding and merchandise needs.
• Market Analysis: Stay current with industry trends, competitor activities, and new opportunities within the IP licensing and corporate gift markets to provide strategic advice to clients.

Requirements:

• 5+ years of sales or account management experience, preferably in corporate gifts, promotional products, or IP licensing.
• Proven track record of managing large enterprise accounts and consistently exceeding sales targets.
• Strong understanding of IP licensing processes, including royalty structures and brand partnership agreements.
• Exceptional negotiation, communication, and client relationship management skills.
• Self-motivated and results-oriented, with the ability to work independently and lead new initiatives.
• Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Direct experience in IP licensing will be a significant advantage.
• Experience working in agency , event activation, licensing or marketing firm who are used to serve different brands and have strong networks with current customers, will be huge advantage

Offers:

• Attractive package + performance & year end bonus
• Five-day work
• Birthday Leave

Summary: Drives new business acquisition, manages and grows existing client relationships within an assigned territory or vertical, and acts as the primary point of contact between the client and the delivery teams to ensure successful service execution and revenue goals are met.

Key Tasks

• Identify, qualify, and close new business opportunities within the assigned portfolio or territory.
• Develop comprehensive account plans focused on retaining current revenue and identifying upsell/cross-sell opportunities.
• Lead contract negotiations and finalize deals in collaboration with legal and finance teams.
• Serve as the client advocate, coordinating internal resources (e.g., technical, delivery) to ensure client satisfaction and project success.
• Maintain accurate and timely sales forecasts and manage all client activities within the CRM system.

• 5-6 Years in B2B solution sales, account management, or business development, preferably within the technology or consulting services sector.

• Proven track record of meeting or exceeding annual sales targets.

Competencies Required

• Business Acumen: Understands market dynamics, client financials, and strategic business drivers.
• Relationship Management: Builds and maintains long-term, trust-based relationships with C-level executives and key stakeholders.
• Communication: Excels in negotiation, presentation delivery, and clear written/verbal client engagement.
• Sales Strategy: Proficient in pipeline management, forecasting, and developing targeted account plans.
• Client Orientation: Prioritizes client success, identifies pain points, and structures solutions that deliver measurable value.
• Attention to Detail: Ensures accuracy in contracts, proposals, and sales documentation.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

We are looking for an SMB Account Manager to join our team in contributing to successful client relationships with clients in selected APAC markets. You will be responsible for making sure that clients renew their contracts and grow with LinkedIn’s Talent Solutions products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs. 

Responsibilities:

• Manage and execute contract renewals, upsells, and cross-sells to maximize contract value while enhancing customer relationships.
• Develop and maintain strategic account plans to identify customer requirements, mitigate risks, and drive on-time renewal closures.
• Establish and maintain deep relationships with multiple stakeholders across customer organizations, acting as a trusted advisor.
• Provide accurate and timely forecasts of renewals and sales opportunities within your territory.
• Utilize CRM and sales tools to drive systematic, insight-led customer engagement and maintain pipeline hygiene.
• Collaborate cross-functionally to ensure customer success and align solutions with customer business goals.
• Proactively share market insights with the product and marketing teams to drive strategic initiatives.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

A Senior Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

As a Senior Key Account Manager you will take charge of 

• Grow account NMV and revenue
• Build strong relationships with your brand and platform counterparts 
• Deliver expert recommendations on the best strategy / promotions / growth levers for brands
• Develop annual growth plans and activation calendars and campaign proposals 
• Manage cross-functional team to drive brand performance (Content, Store Management, Operations, Chat) 
• Ensure all brand / store KPIs are met
• Collaborate on onboarding and growth plans for new brands
• Collaborate with management on NMV goals, planning and forecasting 
• Work together with Intrepid leadership to ensure account retention and growth
• Coach and develop junior team members

What we are looking for - the ideal profile

• University degree
• Fluent in English and Malay, ideally proficient in Mandarin
• Minimum 4 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
• Experience in the FMCG category or merchandising will be an added advantage.
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
• Strong interpersonal, relationship and communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
• Experience in developing digital / ecommerce campaign plans
• Analytical skills to analyze data and make performance improvement suggestions
• Project management experience
• Good Excel and PowerPoint skills

• Research and develop aggressive strategies and plan for upstream Oil, Gas Laboratory, Field Services, Production Chemicals related opportunities through existing and new client with the ability to drive the revenue.
• Maintain high level professionalism with client’s top management.
• Responsible to develop mid and long term goals in line with Group’s initiatives and meeting client’s expectation, including but not limited to deliver stated goals including revenue and profit targets, direct the local division sales by identifying and securing business opportunities through offering existing and new products and services, develop strategy plans to manage sales and operating budgets, analyze and review the effectiveness of plans inclusive of approach, cost and results towards Client’s expectation, establish and implement medium to long term goals and objectives.
• Lead and involve in the project proposal submission technically and commercially.
• Drive new business growth and build critical mass within agreed timeframes in target regions.
• Manage relationships with the in country team and ensure effective service levels.
• Collaborate with SGS other line of business toward development and success of SGS business in Malaysia.
  • Monitor and analyze market forecast and business trends to understand client activity trend for downstream business opportunities.
  • Develop and implement strategic Upstream/downstream/ Renewable Energy business plans to grow the business to align with the market and company goals.
  • Deliver agreed country goals including revenue and profits/LC targets (budgeted local contribution) for downstream business.
  • Initiate the development of new services and products to meet emerging market needs.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

We are seeking a dynamic Senior Social Key Account Manager for live commerce platforms. You will oversee brand performance, driving success through effective commercial and content strategies, and leveraging new trends and tools. As the main point of contact, you will create ecommerce strategies and annual plans, focusing on live streams and short videos. A strong understanding of Shopee & TikTok trends is crucial for guiding brands in creating impactful content. The ideal candidate is strategic, creative, and an excellent communicator, working closely with internal teams like Live Commerce & Video teams and influencer/affiliates to ensure brand success.

As a Senior Social Key Account Manager  you will take charge of 

• Manage Brand Performance: Oversee the end-to-end performance of assigned brands, focusing on achieving revenue, awareness, and other key goals through effective promotions and content strategies.
• Operational Management: Oversee all aspects of live commerce operations, including planning, scheduling, execution, and post-event analysis.
• Content Strategy and Execution: Work with internal Live Commerce team to develop a content calendar, brainstorm innovative content ideas, and continuously refine strategies based on platform trends and key learnings.
• Strategic Guidance: Provide expert recommendations on strategies, promotions, and content ideas to enhance brand performance on Live Commerce.
• Build Relationships: Act as the main point of contact for brands and platforms, fostering strong relationships with stakeholders, affiliate partners, and influencers.
• Collaborate Internally: Work with internal teams like Live Commerce, Commercial, and Performance Marketing to ensure aligned strategies and smooth campaign execution.
• Coordinate with Platforms: Align with platform counterparts on promotional strategies and leverage unique opportunities.
• Support Brand Onboarding and Growth: Assist in the onboarding process for new brands and contribute to their growth plans.
• Ensure Account Retention: Partner with leadership to maintain and grow existing accounts.

What we are looking for - the ideal profile

• University degree
• At least 3 years of relevant experience in ecommerce, preferably with platforms like Lazada, Shopee, TikTok, Tokopedia, other enablers, or with brands and distributors. 1 year of experience in live commerce, such as livestreaming or short video formats, is highly desirable.
• Strong commercial mindset, adaptable, collaborative, and thrives in a fast-paced startup environment
• Passionate in live commerce trends - you are in the know of what is relevant and what compelling content looks like
• Strong interpersonal, communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
• Eager to learn with continuous growth and improvement mindset - able to work closely with the brand to A/B test different approaches to live commerce to build success stories and drive long term improvement
• Experience in developing digital / ecommerce campaign plans
• Strong analytical skills for data interpretation and performance enhancement
• Project management experience
• Proficiency in Excel and PowerPoint
• Fluent in English (writing and communicating skills)

Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act?as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

To create a unique Expeditors customer experience through total ownership of and accountability to:

• Understand global customers' profile, needs and expectations.
• Retain existing business and continuous pursuit of global business development.
• Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide

REPORTING STRUCTURE

Customer Retention and Development Manager

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As a Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Malaysia. As the brand’s main point of contact and trusted advisor, you create the ecommerce strategy and annual plans for your brands and take ownership of their business like it is yours. You negotiate with brand and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the brand, in order to grow the business. You have a firm grasp of e-commerce fundamentals, digital marketing, campaign development and the growth levers that the different marketplaces offer. You coordinate with our different in-house teams and ensure that collectively you make your brand(s) successful. You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services. 

As a Key Account Manager, you will take charge of 

Grow Account NMV and Revenue:

• Develop and implement strategies to increase the Net Merchandise Value (NMV) and overall revenue of key accounts.
• Analyze sales data and market trends to identify opportunities for growth and optimization.
• Conduct monthly, weekly and post mortem business review to assess account performance and identify areas for improvement.
• Utilize data to identify trends, opportunities, and areas for improvement within key accounts.
• Provide actionable insights and recommendations based on data analysis to drive account growth.
• Ensure all brand / store KPIs are met
  

Promo Planning / Alignment:

• Develop and execute promotional plans in collaboration with marketing and sales teams.
• Ensure alignment of promotional activities with overall business goals and account strategies.
• Coordinate with internal stakeholders to ensure seamless execution of promotions.
  

Client Coordination:

• Build and maintain strong relationships with key account clients.
• Address client inquiries and concerns promptly, ensuring high levels of satisfaction.
• Understand client needs and work to exceed their expectations.
  

Platform Coordination:

• Act as the primary liaison between the company and platform partners, ensuring smooth communication and collaboration.
• Coordinate platform-specific activities and initiatives to maximize account performance.
  

Cross-Functional Team Coordination:

• Collaborate with various internal teams, including customer experience (CX), operations (Ops), Graphic Design (GD), finance, to ensure cohesive account management.
• Facilitate communication and cooperation among cross-functional teams to support account goals.
• Coach and develop junior team members

What we are looking for - the ideal profile

• Min 2-3  years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
• Strong interpersonal, relationship and communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
• Experience in developing digital / ecommerce campaign plans
• Analytical skills to analyze data and make performance improvement suggestions
• Project management experience
• Good Excel and PowerPoint skills

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

The Online Trade Activation Executive supports the execution of e-commerce campaigns and daily online operations across marketplaces. This role ensures product listings, promotions, and online assets are accurate, conversion-ready, and aligned with brand guidelines. It is suited for candidates who want to grow into an Online Brand / E- commerce Manager role.

As an Online Trade Activation Executive, you will take charge of

• Execute and support e-commerce campaigns, promotions, and trade mechanics across platforms (Shopee, Lazada, TikTok Shop, website), with understanding of the commercial objective behind each activation.
• Create, update, and maintain product listings, ensuring accuracy in pricing, content, and visuals, and flag potential issues that may impact conversion or customer experience.
• Ensure product pages follow brand guidelines and are optimized for conversion (keywords, visuals, cross-selling).
• Support adaptation of online assets (banners, posters, basic ad visuals) to meet platform requirements.
• Coordinate with agencies and internal teams to fix listing or campaign issues, taking ownership to ensure issues are resolved promptly.
• Monitor stock availability, campaign readiness, and basic performance signals during key campaigns, and escalate risks early.
• Support customer review monitoring and escalate service or product issues when needed.

What we are looking for - the ideal profile

• 1–3 years experience in e-commerce, marketplace operations, or online trade execution.
• Strong attention to detail and execution discipline.
• Good understanding of the online customer journey and conversion drivers.
• Proficient in English and Bahasa Malaysia for basic copywriting and keyword optimization.
• Good visual judgement and ability to adapt assets for online platforms.
• Comfortable working in a fast-paced e-commerce environment and being on standby during peak campaigns.
• Curious, proactive, and eager to learn beyond task execution.

Nice to Have

• Experience in beauty, FMCG, or digital commerce.
• Familiarity with Shopee, Lazada, or TikTok Shop backends.
• Basic knowledge of SEO or marketplace search behavior.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As an Assistant Key Account Manager, you will be responsible for the day- to-day commercial and operational success of CPD brands across Malaysia’s leading e- marketplaces (Shopee, Lazada, and TikTok Shop). This role is designed for a high-energy “doer” who can balance commercial negotiations with rigorous operational follow-through to ensure our brands are always available, visible, and competitive.

As an Assistant Key Account Manager, you will take charge of

Account Management & Commercial Execution

• Drive the daily sales performance for assigned platforms to meet monthly and quarterly GMV targets.

• Execute the promotional calendar, ensuring campaigns are set up accurately and on time.

• Manage the backend of e-marketplaces (Seller Centres), and oversee product uploads, pricing updates, and voucher creations.
  

Operational Excellence & Store Health

• Inventory Management: Closely monitor stock levels and coordinate with the Supply Chain team to ensure timely replenishment, especially for top-selling products.
• Store Metrics: Maintain “Perfect Store” standards by monitoring Chat Response Rates, Shipping Lead Times, and Seller Ratings to ensure it remains a preferred seller.
• Content Maintenance: Ensure all product listings have optimized titles, descriptions, and high-quality images/banners that comply with brand guidelines.

Campaign Operations & Visibility

• Coordinate with the design and marketing teams to ensure all digital assets (banners, landing pages) are localized and uploaded correctly for every campaign.
• Monitor on-platform search rankings and visibility, ensuring our products are easy for consumers to find.
• Execute submissions and participate in platform-led marketing initiatives to maximize traffic.

Data Tracking & Reporting

• Provide weekly and monthly reports on sales performance, traffic, and conversion rates.
• Monitor competitor pricing and promotional activities daily, providing quick feedback to the commercial team.
• Track and reconcile trade spend (marketing investments and discounts) to ensure budget compliance.

Partner Relations

• Maintain a professional working relationship with platform Category Managers to secure better visibility and campaign slots.
• Work closely with the warehouse and logistics partners to troubleshoot any fulfillment or delivery issues.

What we are looking for - the ideal profile

• Experience: 2–4 years of experience in E-commerce operations or account management. Experience in FMCG or high-volume retail is a plus.
• Technical Proficiency: Hands-on experience with Shopee Seller Centre, Lazada Business Advisor, and/or TikTok Shop Seller Center is essential.
• Operational Rigor: Highly organized with a "zero-defect" mindset regarding pricing and stock management.
• Analytical Skills: Proficient in Microsoft Excel (VLOOKUP, Pivot Tables) to manage large sets of SKU data and sales reports.
• Mindset: A proactive problem-solver who is comfortable with the fast-paced, sometimes unpredictable nature of e commerce logistics and campaign cycles.
• Communication: Strong command of English. (Local language skills are a bonus but not a mandatory requirement for this specific profile).

We are looking for a Manager, Account Management Performance to be based in Bangsar South, KL. This role will be reporting to the Lead, Account Management Performance in the Commercial department. The department generally is responsible for

• Managing relationships with key partners
• Achieving key commercial KPI’s

Responsibilities include, but are not limited to:

• Project management: end to end ownership of all projects that involve the AM team
• Performance management: ensuring commercial OKR’s and AM team KPI’s are achieved, with the expectation of deep diving whenever possible to optimize performance
• Analytics: analyze data sets to diagnose issues, propose solutions, and improve overall commercial performance
• Presentations: capable of crafting decks that tell stories guided by data
• Oversee AM administration: Lead and manage administrative tasks related to the AM team, e,g, AM SOP development, target setting, & account rebalancing. 
• Strong collaborative skills to work cross-functionally with Account Managers and stakeholders to understand and enhance operational processes.
• Self-driven with the ability to take on and create new assignments. Willing and eager to learn and deliver the extra mile.
• Excellent communication skills with a proactive approach to problem-solving and continuous improvement.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

Clinigen is a globally recognized specialty pharmaceutical services organization with a strong commitment to enhancing patient access to essential medicines. We are seeking a highly skilled and motivated Key Account Manager for Malaysia to join our growing team. In this role, you will be responsible for managing key client relationships while driving the strategic development and growth of our product portfolio in the territory.

The Key Account Manager based in Malaysia will engage directly with healthcare professionals and procurement departments, ensuring that Clinigen’s products are effectively integrated into relevant clinical pathways. You will be instrumental in identifying new business opportunities and optimizing existing accounts, focusing on fostering long-term partnerships that benefit both Clinigen and our clients.

Key Responsibilities:

• Monitor market trends and competitor activity within oncology and hematology segments to identify growth opportunities
• Manage and grow key accounts within the Malaysia private hospital sector, ensuring alignment with Clinigen’s commercial objectives.
• Navigate and optimize procurement processes across private hospitals, working closely with procurement teams and key stakeholders.
• Drive strategies to secure public funding for rare disease treatments, liaising with healthcare payors and government agencies.
• Collaborate with cross-functional teams including medical affairs, market access, and marketing to deliver tailored solutions for clients.

• A degree in Life Sciences, Business Administration, or a related field.
• Minimum of 5 years of experience in key account management within the pharmaceutical or healthcare sector.
• Strong track record of achieving sales targets and driving business growth.
• Exceptional communication, negotiation, and presentation skills.
• Ability to build and maintain relationships with key stakeholders at all levels.
• Proficient in market analysis and strategic account planning.
• Strong organizational and project management skills, with the ability to prioritize effectively.
• Fluency in English; proficiency in additional languages is a plus.
• Knowledge of the local healthcare market dynamics in Malaysia.
• Willingness to travel as needed to meet customer requirements.

We offer a competitive salary and benefits package in recognition of your contributions to our mission. If you are enthusiastic about making a tangible impact in healthcare and meet the qualifications outlined above, we invite you to apply for this exciting opportunity.