Total 73 relationship manager job vacancies in Others category in Malaysia

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

We are looking for a General Manager, Malaysia to spearhead YouTrip's entry and growth in the Malaysian market, owning the full P&L, strategy and execution of YouTrip in Malaysia. 

Reporting to the Chief Operating Officer of YouTrip, this will be an exciting and rare opportunity for candidates with strong entrepreneurial spirit to work closely with the C-Suite & Leadership team to explore, launch, and grow our business in Malaysia. This role is pivotal in shaping YouTrip's presence in a new market — from conducting foundational market research and navigating the licensing landscape, to building a high-performing local team and driving commercial growth.

You Will

• Explore and evaluate market opportunities and competitive landscape in Malaysia
• Assist in the licensing and regulatory workstream, working closely with the Legal & Compliance team to manage submissions to relevant authoritiesLead and own the business growth and P&L of Malaysia, through the ownership strategic roadmap of the business
• Own the product roadmap for Malaysia together with Product & Engineering to identify big bets and localisation opportunities specific to the Malaysian market
• Drive business growth by leading bespoke marketing campaigns and striking marquee partnership deals tailored to the Malaysian market
• Develop a deep understanding of the fintech landscape in Malaysia and constantly identify new business growth opportunities
• Build, lead, and develop a high-performing local leadership team in Malaysia
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional and/or cross-country initiatives for business growth

• Entrepreneurial Self-starter & Hustler - You are not afraid to get your hands dirty with a "whatever it takes" mindset and no job is too little for you. You strive for the best in everything you do, and understand the importance to influence your team to do the same to push for performance in a high paced environment
• Experienced Commercial Leader - You have at least 10 years of senior team leadership roles in a fast-paced environment, and proven track record in multiplying business revenues. Experience in Consumer Products and/or Marketing in Malaysia are preferred. Experience in Fintech or Financial Institutions space (B2C and/or B2B) will be a strong plus
• Market Entry & Research Expert - You have hands-on experience leading market entry initiatives, including structuring and executing market research frameworks, synthesising competitive intelligence, and translating insights into actionable go-to-market strategies. Prior experience launching a product or business in Malaysia is a strong advantage
• Licensing & Regulatory Navigator - You have working knowledge of Malaysia’s financial services regulatory environment, including familiarity with BNM’s licensing frameworks (e.g. Payment Services Act or its equivalent). You are comfortable engaging regulators, managing licensing submissions, and coordinating with legal and compliance teams to navigate complex approval processes
• Consumer Behavior Expert - You may not come from a research background but you believe in your cultural understanding of consumer preferences in Malaysia, backed by market insights, to localise our product and GTM strategy in Malaysia
• Travel and Payment Enthusiast - Nothing is more important than being passionate about the industry that we will be about to build together! Look forward to hearing your travel stories

Responsible for supporting top management and Country ESH in driving ESH and security excellence through strategy development, culture building, and implementation of corporate best practices at the Bukit Raja site.

The role ensures compliance with legal and regulatory requirements, promotes Behavior Based Safety and Sika minimum standards, and acts as Management Representative to maintain the Sika Management System in accordance with ISO 9001, ISO 14001, and ISO 45001 standards.

EHS Strategy and Program Implementation

• Develop and implement EHS and security strategies aligned with corporate and regional initiatives to ensure compliance with industry standards across the Bukit Raja site.

• Work closely with Country ESH, QA, and Compliance teams to deploy new programs, best practices, and initiatives across Sika Malaysia sites, ensuring effective communication at all organizational levels.

Policies, Management Systems and Documentation

• Develop, review, and update EHS policies, procedures, and guidelines in accordance with corporate standards and regulatory requirements.

• Manage and coordinate periodic reviews of the Sika Management System and ensure proper implementation of standardized procedures in collaboration with the QA department.

• Ensure that only approved and controlled documents are used across the organization.

Audits, Risk Management and Corrective Actions

• Coordinate and lead internal and external EHS audits, ensuring timely follow up and closure of non-conformities and audit findings.

• Conduct regular safety walks, risk assessments, and internal EHS and security audits to identify hazards and implement appropriate mitigation measures.

• Work with site leadership and cross functional teams to implement corrective and preventive actions.

Training and Awareness

• Develop and deliver EHS and security training programs for employees at all levels, including management, to promote compliance and strengthen the EHS culture
  Coordinate training programs related to quality, environmental, safety, and health requirements for relevant staff.

Incident Management and Reporting

• Lead investigations into EHS incidents, accidents, near misses, and other safety related events.

• Conduct root cause analysis, implement corrective actions, and prepare detailed investigation reports.

• Ensure timely reporting to management, authorities, and group functions as required, while supporting other Sika Malaysia sites when necessary.

Performance Monitoring and Compliance

• Monitor EHS performance through corporate or country defined KPIs and metrics.

• Oversee the reporting system including SpheraCloud and drive corrective actions based on leading and lagging indicators.

Supplier and Contractor Management

• Collaborate with Procurement to evaluate the EHS performance of suppliers and contractors, ensuring compliance with company standards throughout the supply chain.

Regulatory Compliance and External Liaison

• Ensure compliance with all relevant EHS laws, regulations, and standards.

• Liaise with consultants, statutory bodies such as DOE and DOSH, and certification bodies on matters related to Quality, Environmental, Health, and Safety compliance

Continuous Improvement

• Drive continuous improvement initiatives to strengthen EHS, security, and QA processes, fostering a culture of accountability, safety, and continuous learning across Sika Malaysia sites.

LOCATION: Malaysia
FUNCTION: Commercial
TEAM: Sales
LINE MANAGER: Regional Sales Manager 
KPIs: Sales, Budget, Experience, Contribution
 

As an Area Manager, you will hold full leadership responsibility for the commercial results, customer experience, and overall profitability of the stores within Malaysia, Singapore and Philippines. You ensure the effective implementation of global and regional strategies, delivering elevated collection presentation and operational excellence that position COS as a market leader within your region.

In this role, you oversee the strategic planning and execution of all sales‑driving and operational activities, ensuring each store delivers a consistent, inspiring brand experience aligned with company standards. You work closely with Store Managers to analyse performance, identify opportunities, and drive continuous improvement across your portfolio.

A central part of your mission is to cultivate a people‑first culture. You build strong, high‑performing teams by providing coaching, development, and clear leadership to ensure your stores are equipped to deliver exceptional service and achieve sustainable, profitable growth.

What you will do:

• Sales and Financial Performance: Accountable for the commercial success of the area, analysing performance data to identify opportunities and risks and ensure the delivery of strong. financial performance. Lead the execution of sales strategies and implement cost control measures to drive profitability and growth.​

• Customer Experience: Champion a customer-first mindset, ensuring exceptional service across all stores. Monitor service performance and competitor benchmarks to maintain COS’s leadership in customer experience.​

• ​Operational Management: Oversee daily operations across multiple stores, ensuring consistency, efficiency, and compliance with COS standards. Collaborate cross-functionally to implement staffing structures, optimise store layouts, and uphold audit criteria.​

• ​Team Leadership and Development: Lead and develop Store Managers, fostering a high-performing and inclusive culture. Guide the team through the full employee lifecycle, ensuring alignment with COS’s values, leadership principles, and business goals.​

• Compliance and Safety: Ensure all stores comply with health, safety, and legal regulations. Lead efforts to minimize stock loss and operational risk through audits and adherence to COS guidelines.

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.

You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives

You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks

• Own and manage HubSpot (data integrity, workflows, reporting)
• Maintain accurate pipeline, forecasting, and performance reporting
• Support BD and CS teams with sales administration and deal tracking
• Build and maintain pricing tools and commercial models
• Produce regular revenue and performance reports for leadership
• Identify and implement process improvements across the revenue cycle
• Coordinate conferences and industry events (planning, logistics, vendor management)
• Manage related budgets and track ROI from events

Attributes

• Strong interest in the latest technology innovations
• Independently manage your own time
• Enjoy working in an international environment
• Curious and process-driven
• High attention to detail
• Comfortable working with senior leadership and contributing to commercial decision-making
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 5+ years in Revenue Operations, Sales Operations, or similar role
• Strong experience with HubSpot
• Experience supporting sales teams with reporting and pipeline management
• Strong Excel / Google Sheets skills
• Experience building or managing pricing tools or commercial models
• Experience coordinating events or conferences is a plus
• Experience in a SaaS or subscription-based business is a plus
• Professional fluency in written and spoken English

As a Partnerships Manager at TabSquare, you will spearhead the development and nurturing of TabSquare’s partnership ecosystem to drive revenue and growth. 

Your responsibilities will encompass managing the entire partner development cycle, from identifying partners to onboarding them and executing go-to-market (GTM) strategies across the APAC region.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Qualifications & Experience

• Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
• Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
• Technical Skills
• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.
• Project Management
• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 
• Communication & Collaboration
• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

Job description

·         Lead and manage the 2 teams for the month end close to ensure deadlines and deliverables are completed accurately and on time, advising team on journal validation/ substantiation and supporting to ensure proper audit trails

·         Liase with internal and external stakeholders, managing expectation and driving continuous improvement within the team to ensure quality delivery and output

·         Provides overall leadership to the team as well as coaching and mentoring to respective team

·         Manage team performance, KPI on a daily basis with a solid back-up plan

·         Monitor and review to ensure all region key risks are identified and action plans are actioned on a timely basis, with issues escalated appropriately on a timely basis

·         Establish metrics on key risk areas and review on a monthly basis to ensure entities results are fully compliant with all relevant accounting standards, current best practice and any other regulations

·         Ensure both Fixed Assets and Leases processes operates in line with global processes and incorporates best practice financial controls

Company Overview

Rapsodo is a global sports technology company that develops data-driven performance and analytics solutions for athletes and coaches. Founded in Singapore, the company combines advanced hardware, computer vision, and software to deliver professional-grade tools across sports such as baseball, softball, and golf.

Rapsodo supports athletes of all levels—from amateurs to professionals—by providing real-time data and insights to improve performance. The company has a strong global presence with offices across the United States, Asia, and Europe, and works with leading teams, organizations, and training facilities worldwide.

Position Overview

Rapsodo is seeking a detail-oriented and driven Ecommerce Manager to support the growth of our ecommerce business across international markets, based in our Kuala Lumpur office.

You will be responsible for managing and improving performance across key platforms such as Amazon, Coupang, Shopee, Rakuten, and other regional channels, ensuring a strong and consistent Rapsodo presence across markets.

As we continue to expand our international business, this role offers the opportunity to contribute to building and strengthening our ecommerce strategy, operating processes, and execution across regions.

In this role, you will balance both strategic thinking and day-to-day execution—translating business priorities into localized plans, adapting approaches based on regional needs, and working closely cross-functionally to support growth.

Roles & Responsibilities

Commercial Ownership

• Own revenue performance, margin contribution, and forecast accuracy across platforms
• Drive profitable growth while aligning with broader regional and global commercial strategies
• Ensure pricing integrity while adapting to local market dynamics, competitive pressures, and currency fluctuations
• Partner cross-functionally to prevent channel conflict and maintain a cohesive go-to-market approach
• Deliver clear, data-driven performance reporting across markets

Marketplace & Regional Strategy

• Develop and execute strategies tailored to platforms such as Amazon, Coupang, Shopee, Rakuten, etc.
• Collaborate closely cross functionally to align marketplace plans with broader regional objectives
• Integrate product launches, campaigns, and partnerships into execution
• Provide feedback loops to the international team on regional performance, customer insights, and market opportunities

Localization & Regional Adaptation

• Translate global ecommerce and brand strategies into region-specific execution plans
• Adapt promotions, content, and assortment based on local consumer behavior, competitive landscape, and platform dynamics
• Ensure cultural and language relevance across all customer touchpoints
• Balance global consistency with local optimization — knowing when to standardize vs localize
• Continuously test, learn, and iterate strategies by region to drive performance improvements

Operational Excellence

• Maintain listing health, compliance, and account standing across all platforms
• Proactively manage risks including suppression, delistings, and policy violations
• Align inventory planning with regional demand, lead times, and promotional calendars
• Ensure advertising and promotional activity aligns with inventory realities

Conversion Optimization

• Optimize listings, pricing, and promotions to improve conversion rates
• Improve ratings, reviews, and overall brand presence within each platform
• Ensure content consistency while adapting to local language and cultural expectations

Experience & Qualifications

• Bachelor’s Degree required
• 5-7 years of experience in e-commerce or marketplace management (international experience strongly preferred)
• Experience managing multiple marketplaces (Amazon + regional platforms preferred)
• Demonstrated ownership of revenue and performance across digital channels
• Familiarity with regional marketplace dynamics
• Strong analytical and problem-solving skills
• Highly organized, detail-oriented, and execution-focused

Job description

Role Summary:

The APAC Revenue team is responsible for the consistent application of global accounting policy for revenue and contract costs, by implementing and maintaining processes and controls to ensure that all associated accounting and forecasting is 100% compliant. This includes a mix of updating contract data for revenue recognition as well as billing and conducting a range of monitoring and review activities to identify any anomalies. Driving process standardization and Revenue Recognition tools new features implementation is key to success.

The APAC Revenue Manager will report to EMAP Regional FP&A, APAC Revenue & Cost Senior Manager in Malaysia and manage a team of 9. On a day-to-day basis he/she will work closely with the APAC Market Controllers and Finance team, Revenue tools team and as well as with Group Revenue Recognition Managers and Global Process Owner who are responsible for the relevant global and/or regional compliance activities.

Essential Duties and Responsibilities:  

Supporting the implementation and maintenance of global processes and controls to ensure that all revenue and contract cost accounting is compliant with the relevant global policy; as well as ensuring the appropriateness of the key technical accounting judgements being made in APAC. 

The role will liaise with a variety of stakeholders, which are likely to include: 

• Regional Financial Controllers
• Finance Business Partners
• Revenue Recognition tools team
• Members of the Sales function
• Revenue Accounting teams within GFS and Regions
• Other members of the global finance organization responsible for revenue or contract cost accounting and forecasting

Key Responsibilities

·       Managing APAC revenue recognition and direct cost (contract cost/data cost).

·     Responsible for revenue recognition compliance, reporting processes and thought leadership, ensuring that the relevant requirements are clearly designed, documented and communicated to all relevant parties. This will include ensuring there are clearly defined Market inputs and determining the appropriate timeline.

·       Manage revenue /direct cost month end close, forecast and reporting activities.

·       Ensure revenue transactions are compliant with Group policy, are suitably documented/evidenced and (where appropriate) monitored at appropriate intervals.

·       Work closely with Revenue tools team to improve system accuracy and adoption.

·       Review and improve end to end revenue processes (contract management, system processing, billing process). 

·    Provide day-to-day support and guidance to the team, ensuring that the global agenda and guidance is clearly understood and that any exceptions or anomalies are identified at an early stage.

·       Examples of activities supported across the team will include:

ü  the delivery of standard global processes and tools for revenue recognition and contract cost accounting

ü  the revenue recognition policy compliance process

ü  training for specialist revenue recognition teams

ü  liaison with and support of both internal audit and external auditors

ü  ensure adequate financial controls are in place to meet the company’s compliance and data security standards.

ü  deliver to key deadlines and key metrics that are critical to Experian

ü  ensure the GFS works within a robust and effective internal control and governance framework to ensure all underlying accounting activity is accurate

·      Identify continuous improvement, outlining ways in which global processes could be streamlined and efficiencies obtained across the GFS 

·      Drive the diversity agenda ensuring that all employees are respected, valued and welcomed. 

·      Accomplishes HR objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; employees; communicate objectives and follows up; evaluates performance and recommends actions related to all his/her direct reports.

·       Develop a high performing team, with clear progression and succession plan.

More About you: (Job requirement)

·       Substantial and demonstrable experience in a Leadership role with people management skills within a global organization.

·     A results-focused, hands-on individual, with an analytical mindset and a track record of developing and implementing new processes and controls – all delivered with a strong Customer and Service focus.

·       A proactive approach to providing updates & feedback to more senior members of the team.

·       Strong Interpersonal & Communication skills – oral and written – particularly in a multi-national environment:

·       Able to communicate across all levels of an organization.

·       Able to influence a broad range of stakeholders within the finance community.

·       A strong courage of conviction, particularly in times of technical ambiguity and/or when under challenge from stakeholders.

·    IFRS accounting experience and technical knowledge – preferably related to IFRS 15 (or equivalent) and/or a background of providing sound technical accounting judgement.

·       Deep knowledge/awareness of the Experian finance systems, especially those relating to revenue accounting, forecasting & Group financial consolidation.

·       Good understanding of the Experian global business and its various products and services

Job description

The Record to Report (RTR) Manager is responsible for designing, implementing, and monitoring internal controls within the broader R2R (Intercompany, Cash Management, Fixed Assets & Leases, General Ledger) and Financial Controllership (Statutory & Tax Reporting and Finance Controller) processes, systems, and teams. Working closely with all R2R functional teams and partnering RTR Balance Sheet Controls Manager.

Role overview and scope:

-       Working with area functional leads to identify, initiate and manage actions to mitigate risks and strengthen controls, including issues identified through audits and other internal processes.

-       Responsible for ensuring risks are profiled and captured in the risk registers and updated if risk events occur; supporting incident reporting process and managing root cause analysis of issues and incidents, identifying and implementing controls improvements.

-       Partnering to functional leads to drive culture of risk awareness and proactive controls within the business. Achieve risk reduction, efficiency and controls targets for the organisation.

-       Addressing opportunities for process improvement initiatives (e.g. standardisation and automations) to ensure controls strengthening and improvement programmes while leveraging available finance systems, data and resources.

-       Working closely with area functional leads on internal audits preparation, coordination and communication following up on audit reports and actions with area functional lead; serve as the primary contact for external audits

-       Considering new risks and controls with scope expansion, integration or transformation projects; lead, guide, and strengthen controls implementation as part of controls adoption.

-       Driving global consistency and adoption of best practices in respective functional area

(1) Program & Transformation Management

• Lead the planning and execution of large-scale COE transformation initiatives across multiple regions and functions.

• Drive end-to-end program management, including: initiative planning, cross-functional alignment, milestone tracking, risk management, launch readiness, post-launch hypercare stabilization

• Ensure successful delivery of initiatives such as: footprint management across COE and BPO teams, operational harmonization across regions, large-scale process transitions and team migrations.

• Drive accountability across stakeholders to ensure timelines, deliverables, and operational outcomes are met.

(2) Operational Design & Process Standardization

• Support the design and implementation of scalable operational frameworks and standardized processes across the COE.

• Work with operational leaders to: identify inefficiencies or operational gaps, define improved operating models, implement governance structures.

• Ensure new processes are operationally viable, scalable, and aligned with regional operational needs.

(3) Stakeholder & Cross-Functional Management

• Act as a key coordination point across multiple operational functions, including Operations, Workforce Management, Product, OPEX, Training, and BPO partners.

• Facilitate alignment across stakeholders to: resolve operational blockers, drive decision making, ensure consistent execution across teams and regions.

• Communicate program updates, risks, and outcomes clearly to leadership and key stakeholders.

(4) Performance Monitoring & Operational Insights

• Track and analyze operational performance during and after transformation initiatives.

• Use insights to identify improvement opportunities and support data-driven decision making.

(5) Change Management & Launch Readiness

• Support the successful rollout of new operational models by ensuring strong change management and launch readiness.

• Coordinate with relevant teams on: communications planning, operational readiness, training alignment, stakeholder enablement.

• Ensure teams are well prepared to adopt new processes and operating models.

• Ensure transparency and alignment across large-scale transformation initiatives.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

As a licensed Reinsurer, General Insurer and Takaful Operator by the Labuan Financial Services Authority (LFSA), an approved Financial Adviser and Islamic Financial Adviser by Bank Negara Malaysia (BNM), and a licensee of the Australian Financial Services License by the Australian Securities and Investments Commission (ASIC), PolicyStreet is able to underwrite, customize policies, and provide unbiased advice to its clients and partners worldwide.

WHY POLISEA RE?

Polisea Re is the a+ RAM-rated reinsurance arm of PolicyStreet Group, designed to unlock protection capacity by converting fragmented micro-risks into institutional-grade portfolios.

You will gain exposure to:

• Embedded and specialty insurance programs across Southeast Asia
• Data-driven underwriting models for digital platforms
• Cross-border insurance structuring with global partners

This role offers a rare opportunity to help shape next-generation underwriting models for the digital economy.

ABOUT THE ROLE:

We are seeking a Senior Underwriting Manager to drive portfolio underwriting, program structuring, and risk evaluation across Polisea’s growing embedded and specialty insurance portfolios.

You will work closely with insurers, reinsurers, brokers, and platform partners across Southeast Asia, translating commercial opportunities into disciplined underwriting decisions.

The role will also evaluate opportunistic property & casualty underwriting opportunities aligned with Polisea’s portfolio strategy.

As Polisea Re scales, you will help build underwriting frameworks, portfolio governance, and future underwriting capabilities.

WHAT YOU’LL DO:

Portfolio Ownership & Risk Management

• Own underwriting performance across assigned portfolios.
• Monitor loss ratios, exposure accumulation, claims trends, and pricing adequacy.
• Take corrective underwriting actions when portfolio performance deviates.

Program Structuring & Deal Support

• Partner with Business Development to evaluate new underwriting opportunities.
• Assess treaty, facultative, and specialty program portfolios.
• Structure underwriting programs that balance growth, pricing adequacy, and capital efficiency.

Pricing & Risk Assessment

• Work with pricing, actuarial, and analytics teams to evaluate exposures.
• Develop underwriting guidelines for emerging risks including:
• embedded insurance
• specialty digital risks
• parametric programs
• non-traditional insurance models

Product & Program Development

• Support development of new insurance programs and underwriting structures.
• Collaborate with product, analytics, and claims teams to ensure scalable program design.

Underwriting Governance & Frameworks

• Ensure underwriting decisions align with internal guidelines and regulatory requirements.
• Contribute to portfolio monitoring frameworks and underwriting governance.

Market Engagement

• Engage with insurers, reinsurers, brokers, MGAs, and partners.
• Support underwriting discussions during commercial negotiations.
• Position Polisea as a trusted risk partner in emerging digital ecosystems.

WHAT WE EXPECT OF YOU:

• 5–8 years of underwriting experience in general insurance, reinsurance, specialty lines, or InsurTech programs.
• Strong understanding of underwriting principles, portfolio management, and loss ratio drivers.
• Experience evaluating non-standard risks, policy wordings, and pricing assumptions.
• Ability to analyse exposures, claims trends, and data insights.
• Comfortable working cross-functionally with BD, actuarial, analytics, product teams.
• Experience in treaty, facultative, or program underwriting is a plus.
• Commercial mindset with strong risk discipline.
• Interest in embedded insurance, digital distribution, and emerging risk models.

About Us

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

As we expand in Malaysia, we are looking for a Senior Manager, Affiliate Partnerships to lead and scale our affiliate and strategic partnerships program.

The Role

As a Senior Manager, Affiliate Partnerships, you will be responsible for building, managing, and optimizing affiliate and partner ecosystems to drive customer acquisition and revenue growth. You will work closely with marketing, product, and sales teams to develop high-impact partnership strategies.

What You’ll Do

• Develop and execute the affiliate and partnerships strategy for Malaysia
• Identify, onboard, and manage key affiliate partners (publishers, influencers, networks, aggregators)
• Drive performance marketing initiatives through CPA, CPL, and revenue-share models
• Build strong relationships with strategic partners to unlock new growth channels
• Monitor, analyze, and optimize partner performance using data-driven insights
• Collaborate with internal stakeholders (marketing, product, sales) to align partnership initiatives
• Negotiate commercial terms, contracts, and partnership agreements
• Ensure compliance with brand guidelines and regulatory requirements
• Track KPIs and prepare regular performance reports for senior leadership

What We’re Looking For

• 6–10+ years of experience in affiliate marketing, partnerships, or performance marketing
• Proven track record of scaling affiliate programs and delivering measurable growth
• Strong network within affiliate ecosystems (publishers, networks, agencies)
• Experience in fintech, payments, e-commerce, or digital platforms is highly preferred
• Strong analytical mindset with experience using tracking and attribution tools
• Excellent negotiation and stakeholder management skills
• Ability to work in a fast-paced, high-growth environment
• Strong communication skills in English (additional local language is a plus)

Nice to Have

• Experience managing regional or multi-market affiliate programs
• Familiarity with platforms such as Impact, CJ Affiliate, or similar
• Experience working with influencers, content partners, or KOL ecosystems

We are looking for an experienced Marketplaces Manager  to lead and drive marketing efforts, foster strategic partnerships and drive brand growth in the Asia region.

As Senior Sales Manager, Small Medium Business, you will be part of the Small Medium Business sales organization in NielsenIQ APAC and will collaborate with the respective market Sales Team to generate revenue for the products you assigned for Small and Medium Clients in your respective market. To be successful in this role, you need to have a proven track sales record. You will be a team player that has a strong bias for action, and an ability to ‘find a way’ to overcome barriers and challenges. As we are a global organization, you will build networks, and work on assignments and opportunities across borders, which will require strong written and verbal communication skills.  Existing/Previous knowledge and exposure to NielsenIQ retail measurement data will be a plus.

Responsibilities

Commercial Leadership

• Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset;
• To drive and champion a sales and growth mindset within the organization;
• To develop a sales strategy and go-to-market execution plans, with a focus on growing revenue in new clients along with former NielsenIQ clients;
• To build and empower a team that is accountable for the delivery of business goals and targets.
• To develop the right offerings for SMB, the affordable price points to penetrate SMB clients

Financial Acumen

• Own and manage SMB P&L in your respective market, delivering revenue and EBITDA targets;
• To build and deliver the SMB annual operating plan, achieving revenue and cost targets;
• To manage the ongoing pipeline management, sales forecasts & sales meetings.

Client Leadership

• Build SMB client prospect database
• Segment SMB clients by their data expertise & need state, to define relevant solutions that address their needs/ pain points
• Work with Marcom to develop compelling content and campaign specifically for SMB, to build awareness and generate qualified leads
• Actively engage with clients & taking ownership;
• Be the voice of SMB client into NIQ, and the voice of NIQ into the client;
• To ensure client centricity and satisfaction.

Be an Ambassador

• To represent the NIQ brand in the SMB market, participating in external events and professional speaking engagements;
• To be a role model internally, participate in company events and activities

WHAT YOU’LL DO

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.  

You will:  

→ Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products .  

→ Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.  

→ Manage team planning, scheduling, and ensure seamless opening and closing routines. 

 → Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.  

→ Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.  

→ Represent yourself and the brand positively during all customer interactions.  

WHO YOU’LL WORK WITH  

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role —from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers —contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.  

WHO YOU ARE  

We are looking for people with…  

→ Experience in retail management and operations.  

→ Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.  

→ Expertise in sales planning, analysis, and follow -up, using customer -centric tools and reporting. And people who are…  

→ Strong and confident leaders who inspire, coach, and develop their teams with integrity. → Thriving in collaborative, dynamic environments, with a solution -focused mindset.  

→ Motivated to create great customers experiences while promoting and selling our products.  

→ A keen interest in fashion trends, commerciality, and competitor insights to drive sales.  

→ Effective communicators, creative, and curious.  

→ Flexible, analytical, and achievement -oriented, with the ability to manage statistics and work with numbers.  

WHO WE ARE H&M  

Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

WHY YOU’LL LOVE WORKING HERE  

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  

JOIN US  

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

We all know that malls are more than a place to shop.

At Ikano Centres, we also believe your work is more than a job.

About the job

The Leasing Manager delivers sustainable sales and income growth for our shopping centres by securing attractive, profitable, and sustainable leasing of rentable space. Furthermore, will continuously promote Ikano Centres as a preferred landlord for new and existing tenants.

Your assignment

• Deliver the best possible lease deals by reaching or exceeding pre-defined commercial goals through negotiation strategy;
• Contribute and participate in Leasing Strategies, Business Plans, Budget and Rent Rolls setting;
• Follow up Yearly Lease Plan in accordance with assigned brands and implement from negotiation until the execution of tenancy agreement (new and renewal);
• Work alongside the Leasing Category Manager in conducting strategic negotiations with tenants;
• Constantly search on the market, initiate and deliver new brands which are most relevant to the shopping centre lease strategies;
• Plan and implement effective leasing strategies to achieve the desired tenant mix and income;
• Monitor tenant’s business activities and prepare reports or recommendations that support decision-making;
• Establish and maintain good and long-term relationships with tenants for sustainable business cooperation as a preferred landlord.

Get to Know the Team

• The Malaysia Safety team supports Grab's business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.
• If being always on the move excites you, this is the role for you. You will work on multi-dimensional and projects, with our teams and external partners to solve real-time issues, to deliver the safest experience for all our users on our platform.

Get to Know the Role

• Steer management teams along with our safety mission and principles
• Develop internal and external user safety processes

The Critical Tasks You Will Perform

As a Safety Assistant Manager, you'll have two main areas of focus:

• You are responsible for tracking, analyzing, and presenting data, as well as monitoring the safety numbers in Malaysia to benchmark our safety performance and standards.
• You will support the team in the operationalization of new technological and product developments that are rolled out to enhance the safety of our users - from drivers to passengers, merchants to eaters.
• You will support the team's projects and partnerships that are aimed to develop early preventive measures to improve our safety standards and shape the safety culture of the community.
• You will support and understand the country's goals to provide customized safety advisory and solutions, with the ultimate goal of steering management teams along with our safety mission and principles.

We are seeking an exceptional Rooms Division Manager to lead and elevate all room‑related operations at our luxury resort. This role ensures flawless guest experiences, adherence to LQA standards, and world‑class operational excellence across Front Office, Housekeeping, Guest Relations, and related departments.

• Champion outstanding guest relations, ensuring all enquiries, requests, and concerns are handled with exemplary professionalism.
• Guarantee personalized VIP and long‑stay guest experiences, including personal welcomes and seamless check‑ins.
• Maintain a highly visible presence during peak service hours, ensuring service delivery aligns with LQA benchmarks, brand standards, and luxury positioning.
• Conduct regular room and public area inspections, ensuring adherence to cleanliness, maintenance, and brand standards.
• Keep current with promotions, operational communications, and market trends to anticipate guest expectations and elevate service quality.
• Foster proactive guest engagement to strengthen public relations and enhance overall satisfaction.
• Ensure all Rooms Division services operate with efficiency, courtesy, and consistency, strictly aligned with the Operation Manual, Brand Standards, and LQA standards
• Serve as the Rooms Division representative on the Executive Committee, contributing to strategic planning and cross‑departmental coordination.
• Continuously assess and refine operational procedures to drive world‑class standards and exceptional guest experiences.
• Collaborate closely with Sales, F&B, and other departments to manage groups, VIPs, and FIT arrivals seamlessly.
• Work with the Sales Manager on demand management, booking optimisation, and conflict resolution.
• Provide detailed room sales reports, forecasts, performance insights, and recommendations for revenue improvement.
• Strengthen relationships with travel agencies, business partners, and key stakeholders to drive business opportunities.
• Conduct thorough inspections of guest areas to ensure impeccable resort presentation.
• Lead regular divisional meetings to ensure alignment, coordination, and operational excellence.
• Maximise room sales and revenue through strategic inventory and availability management.
• Drive a sales‑oriented culture within Front Office teams, ensuring all colleagues understand revenue opportunities.
• Communicate transparently with senior leadership on risks, opportunities, and departmental performance.
• Oversee the development and regular updating of the Departmental Operations Manual, ensuring all policies and procedures remain current and effective.
• Lead the preparation of the annual Rooms Business Plan, aligning divisional objectives with hotel strategy and employee needs.
• Work closely with the Hotel Manager to prepare, manage, and optimise the Rooms Division budget, ensuring financial targets are met without compromising quality.

Get to know the team

The Risk Operations team is the first defense of Grab's financial ecosystem. We are a team of dedicated professionals passionate about safeguarding the integrity of our platform.

Get to know the role

As the Risk Operations Manager, you will report to the Regional Risk Manage and lead the "engine room"—a team of analysts and agents who implement risk mitigation strategies of Chargeback and AML operations for Singapore and Malaysia. Your mission is to bridge the gap between regional strategy and daily execution.

As a people leader, you bring fraud expertise to excel in tech-driven environments, and communicate with clarity.

You will base onsite in our Petaling Jaya office,.

The Critical Tasks you will perform

• Lead a team of Analysts. You are responsible for their performance, career development, and daily output, ensuring a culture of "heart, hunger, honour, and humility."
• Oversee the daily handling of Chargebacks, and AML investigations. You ensure the "work on the floor" is accurate, timely, and compliant with local regulations.
• Manage our BPO partners to ensure external agents meet Grab's goal for quality and efficiency.
• Drive team-level initiatives to adopt Generative AI and automation tools. You will work with product teams to ensure the tools your agents use are optimized for speed and accuracy.
• Act as the primary contact for other teams (Compliance, Country teams) to ensure operational alignment. You ensure your team achieves zero recurring audit findings by "getting it right the first time."
• Lead the delivery of team-specific OKRs. You will translate departmental goals into actionable targets for your agents and monitor their progress through data-driven reporting.
• Identify skill gaps within your team and facilitate training on fraud trends, chargeback rules, and compliance to ensure the team is always one step ahead of bad actors.

Regional Financial Reporting & Insights

• Lead monthly regional consolidation and performance reporting across markets.
• Provide clear, leadership-ready financial analysis and commentary on performance drivers, risks, and opportunities.
• Ensure consistency and quality of reporting outputs across geographies.
• Support senior stakeholders with actionable insights and recommendations.

Forecasting, Planning & Pipeline Governance

• Coordinate and manage forecasting and budgeting processes across markets.
• Work closely with finance partners to ensure pipeline visibility and forecasting assumptions are robust and aligned.
• Drive forecast discipline and consistency across geographies.
• Support alignment of top-down targets with market-level forecasts.

Data, Systems & Reporting Enhancement

• Lead development of financial dashboards and reporting tools to improve visibility of performance.
• Support finance activities related to D365 migration, including data validation and reporting alignment.
• Strengthen data governance, reporting accuracy, and process efficiency across markets.
• Drive automation and continuous improvement initiatives.

Business Partnering Support

• Act as a key interface between regional finance and business-facing finance partners.
• Support analysis of market performance, project trends, and financial outcomes.
• Provide insights to support commercial decision-making and performance management.

Team & Process Leadership

• Provide guidance and oversight to FP&A analysts within the team.
• Drive standardisation of templates, reporting processes, and governance practices.
• Contribute to the development of a high-performing regional FP&A function.

Will be the nerve center of our customer support operations. You'll monitor real-time performance across phone, chat, and email channels, proactively identifying and resolving service level deviations before they impact customers. You'll lead a team of real-time analysts, coaching them to excellence while serving as the primary escalation point for operational challenges. Your decisions will balance customer experience, employee wellbeing, and business efficiency. You'll create and maintain playbooks for intraday management, execute tactical interventions including schedule adjustments and overtime management, and collaborate with Planning, Scheduling, and Operations teams to optimize resource allocation. You'll analyze performance metrics, identify patterns, and drive continuous improvement across all aspects of workforce management.