Total 24 it analyst job vacancies in Others category in Malaysia

職位描述：-

• 協助IT經理排查硬體、軟體和網路作業系統故障。
• 為現有技術的新用戶提供指導。
• 協助IT經理控制電腦系統預算和支出。
• 協助IT經理為行政部門安裝和維護閉路電視監控系統。
• 協助IT經理確保所有IT硬體在授權處置前均已拆卸並妥善保管。
• 透過收集、分析、總結資訊和趨勢來編寫技術報告，以識別潛在問題或改進或升級的需求。
• 在工作時間內，視需要履行其他相關職責。

工作要求：-

• 對電腦系統（軟體/硬體）、網路等有紮實的理解。
• 應徵者必須至少擁有資訊科技高級文憑或同等學歷。
• 至少需要1年相關領域的工作經驗。

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 開放文化
• 有薪培訓和發展

HURAIAN TUGAS:-

• Membantu Pengurus IT menyelesaikan masalah perkakasan, perisian dan sistem pengendalian rangkaian.
• Memberi orientasi kepada pengguna baharu teknologi sedia ada.
• Membantu Pengurus IT mengawal bajet dan perbelanjaan sistem komputer.
• Membantu Pengurus IT dalam persediaan dan sokongan untuk sistem CCTV untuk jabatan pentadbiran.
• Membantu Pengurus IT memastikan semua perkakasan IT dibongkar dan dijamin selamat sebelum melupuskan dengan betul.
• Menyediakan laporan teknikal dengan mengumpul, menganalisis, meringkaskan maklumat dan trend untuk mengenal pasti potensi isu atau keperluan untuk penambahbaikan atau penaiktarafan.
• Melaksanakan tugas-tugas berkaitan lain yang diperlukan semasa waktu bekerja.

KEPERLUAN PEKERJAAN:-

• Pemahaman yang kukuh tentang sistem komputer (perisian/perkakasan), rangkaian dll.
• Calon mesti memiliki sekurang-kurangnya Diploma Lanjutan dalam teknologi maklumat atau yang setaraf.
• Sekurang-kurangnya 1 tahun pengalaman kerja dalam bidang berkaitan diperlukan.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Budaya terbuka
• Latihan dan pembangunan berbayar

This role will be based at Menara Skymind. 

We are looking for an Analyst to join our Channels team in Penang.

The Analyst will be a part of Omdia’s Enterprise and Channels research team in Penang and will be responsible for contributing to Omdia’s global channels and partner ecosystems research services. The individual must be data and results-oriented, hungry to drive the innovation within our services, implement ideas, and work with team members to drive commercial success. A particular interest in technology and routes-to-market is critical. The individual will be part of a globally dispersed team and must be able to manage working with colleagues and senior executives from around the world.

Impact you’ll make 

• Support research and provide insights into channels to help vendors and channel partners develop their go-to-market strategies. 
• Supporting Omdia’s Channels team to produce data and high-quality insights to support the global team’s research.
• Creating and delivering research deliverables to support the wider analyst team and clients (including data, presentations, reports, surveys etc.).
• Contributing to global research engagements/projects, which including conducting research interviews.
• Contribute to global research engagements/projects, which may include conducting research interviews, creating questionnaires, working with digital research tools.

Role Purpose

The Pricing Analyst supports the delivery of EMAP’s regional pricing strategy, with a primary focus on supporting commercial deals through robust pricing analysis, governance, and insight.

The role works closely with Sales and the Strategic Pricing Business Partner to ensure pricing decisions are data led, compliant, and aligned to regional and central pricing frameworks. This is a development role, building strong commercial capability and exposure to pricing decision making.

Key Accountabilities

Deal Support & Pricing Execution

• Support regional sales teams on renewal, upsell, and new business deals through accurate pricing analysis and recommendations
• Assess deal pricing against rate cards, discount guardrails, and value frameworks within agreed approval thresholds.
• Model pricing scenarios to highlight commercial impact, risks, and trade offs.
• Ensure all deal pricing is clearly documented and approved in line with governance.

Pricing Governance & Performance Insight

• Operate within established pricing policies, approval frameworks, and controls to protect yield and margin.
• Track and report on pricing activity, including discounting, yield, and revenue risk at deal level.
• Identify and flag pricing inconsistencies, leakage, or non‑standard activity to the Strategic Pricing Business Partner.

Stakeholder Support & Capability Development

• Act as a first point of contact for day‑to‑day pricing queries from market sales teams.
• Provide clear guidance on pricing approach, processes, and tools.
• Build strong understanding of EMAP’s products, customers, and commercial priorities, progressing capability toward a full Pricing Business Partner role.

 - Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.

· Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs).

· Allocate shifts, breaks, and off days by balancing agent preferences, contractual agreements, and business needs.

· Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.

· Maintain accurate and up-to-date headcount forecasts based on historical trends, seasonal patterns, and business forecasts.

· Generate and analyze WFM performance reports, including schedule adherence, coverage gaps, utilization, and staffing efficiency.

· Provide administrative support to the WFM Manager and contribute to ongoing operational improvement initiatives.

·   Act as a point of contact for scheduling-related inquiries from agents, team leads, and managers, ensuring timely and accurate responses.

· Liaise with internal departments and external BPOs to resolve cross-functional issues impacting workforce planning.

· Support short-term planning and coordination of training, meetings, and departmental activities.

· Proactively communicate issues that may impact service performance and escalate accordingly.

· Uphold and execute planning strategies with a moderate level of autonomy, following established processes and guidelines. 

The Payroll Analyst is responsible for managing all aspects of payroll processing to ensure employees are paid accurately and on time, for assigned markets. This role supports end‑to‑end payroll operations, partners closely with HR, Finance, and external payroll vendors, and ensures employees receive a seamless payroll experience. The ideal candidate is detail‑oriented, analytical, and committed to maintaining high standards of data integrity and confidentiality. 

Key responsibilities:

• Managing end-to-end payroll operations for Malaysia, across both GfK and NIQ entities.  
• Partner with the external payroll provider, ensuring monthly payroll data is provided accurately and on time.  
• Liaise with payroll vendor to ensure consistent, timely and accurate application and compliance with all applicable laws and regulations and company’s policies and practices. 
• Ensure payroll report is correct and execute salary payout via bank transfer. 
• Administration related to the establishment and termination of employment. 
• To keep up-to-date payroll records in the HR shared point. 
• First point of contact for payroll and admin matters, escalating to MHR and HRBP where necessary.  
• Assist in the daily running of the department providing information and dealing with enquiries  
• Support and administer Payroll Management and includes all task related to payroll process, validations and report generations. 
• Liaising with Government agencies and Statutory bodies to ensure compliance with regulations. 
• Prepare and submit required reports and payments to relevant authorities in a timely manner. 
• Maintain employee confidence and protect payroll operations by keeping information confidential. 
• To handle all other ad hoc payroll related matters as and when required. 
• Raise invoices and purchase orders (PO) using Ariba, ensuring accuracy and compliance with internal procurement policies. 
• Collaborate with finance and procurement teams to resolve discrepancies and ensure smooth processing of transactions. 
• Coordinate with multiple vendors to collect, validate, and consolidate payroll-related information.  
• Perform post-payroll reporting to Finance, ensuring accuracy and completeness of data.  
• Address and resolve any queries raised by Finance or other stakeholders promptly. 
• Manage and resolve Workday help tickets related to payroll 
• Manage Workday payroll data and ensure accurate information flows to vendor systems via integration. 
• Monitor integration processes and resolve integration failures by coordinating with the EIT team. 
• Ensure timely closure of tickets and collaborate with HR and IT teams for escalations when necessary. 

About Renesas Centralized Quoting Team

Centralized Quoting Team is one of team for Sales Operations organization who responsible for pricing governance, quote execution, and cross-functional coordination to ensure compliant, consistent, and timely quotations. The team is also acting as the operational bridge between Sales, Product Groups, Finance, and Systems.

Internship Opportunity

Kick-start your career with hands-on experience in a dynamic and collaborative team! As a Centralized Quoting Intern, you will gain end-to-end exposure to how commercial and pricing decisions are supported behind the scenes, while working closely with cross-functional teams across the organization.

Throughout your internship, you will support real business operations and contribute to meaningful work in areas such as data accuracy, pricing and process governance, reporting, and cross-team collaboration—building a strong foundation in sales operations and business analytics.

You’ll develop practical skills and industry knowledge, including:

• ·Fundamentals of pricing processes
• ·Fundamentals of quoting processes
• ·Data analysis and reporting

The Team:

Group Treasury is responsible for funding the group through bank debt, commercial paper and issuing bonds and for making cash available to the group, where and when it is needed. That responsibility also includes risk management activities like foreign exchange, interest rate and related external counterparty risk management. The team consists of 8 treasury professionals. We manage the daily front and back-office treasury processes, as well as the associated accounting, reporting and systems maintenance.

The Role:

Reporting to the Treasury Transformation and Project Manager, the Treasury Systems Analyst has responsibility for the maintenance and development of treasury systems and automated processes.

The key responsibilities in this role are as follows:

System maintenance

• Accountable for the integrity of the Treasury Systems
• Control and supervise the ongoing maintenance of treasury systems.
• Maintain the system scheduler that manages automated traffic of interfaces and reports and monitor interfaces into Finastra, 360T (the FX and MMF trading platform) and Oracle, taking remedial action if needed
• Maintain static data in the Treasury Management System and electronic banking systems
• Provide oversight and direction to Experian ITS for resolving system issues and planning and executing system maintenance
• Ensure that the Change Request process is adhered to in all environments
• Perform a quarterly access review on all systems used by Group Treasury
• Analyse system(s) performance and output
• Liaise with Global Technology Services to monitor backup and recovery procedures
• Maintain relationship with the Treasury Management System software supplier (FIS)
• Support the systems audit processes with both external and internal auditors

System Development

• Investigate and prioritise the rollout of new system(s) functionality
• Support and manage upgrades and hotfixes to the Treasury Management System
• Keep informed on system and solution developments in the market and advise on how they could enhance the current treasury systems infrastructure
• Assist the user community in preparation of User Acceptance Test scripts for any new functionality

Process Improvement

• Benchmark existing treasury practices with industry best practices and recommend areas for development
• Deliver treasury transformation objectives
• Review and/or develop automation and digital tools to best enhance Group treasury processes
• Enhance workflow automation for process optimisation and proactively identify opportunities for further automation.

Development Analyst is part of the APAC R&D Department and supports product development and adaptation activities across regional and global projects. This entry-level role provides exposure to core R&D processes, including specification creation, sensory testing, trials, and basic project execution, under the guidance of a team lead or manager.

This role collaborates with cross-functional partners within R&D, including Product Development, Packaging, Regulatory, Food Safety & Quality, and Innovation Technology, and works with regional and global stakeholders as required. The Development Analyst takes a hands-on approach to support trials, tastings, and data collection, contributing to projects that support future portfolio growth.

• Represents R&D in simple Adapt for Excellence projects.
• Lead simple adaptation products under guidance of the team lead or manger within a defined scope, budget and timeline.
• Create, update maintain specifications in line with internal standards and regulatory requirements.
• Execute sensory tests, including sample preparation, test setup, data collection, and basic analysis.
• Support R&D sensory testing
• Support laboratory, pilot plant, and factory trials through hands-on participation, coordination, and documentation.
• Contribute to complex regional or global projects as a project team member.
• Collaborate with cross-functional teams including Product Development, Packaging, Regulatory, Food Safety & Quality, and Innovation Technology.
• Maintain accurate project documentation, trial reports, and sensory records in accordance with R&D and quality systems
• Responsible for operating / maintaining simple equipment and facilities. Assuring good manufacturing practices with respect to maintenance and hygiene.
• Support and learn Specialist tasks as appropriate including (but not limited to): defining and leading pilot/plant trials, collecting experimental data, writing technical reports, developing prototypes, completing sensory, chemical, physical and analytical assessments of product, defining pack functional spec and selecting materials, completing physical lab testing and requesting/arranging external testing, writing technical reports.
• Adopts and follows all JDE technical systems and processes
• Write & perform standard operating procedures (SOP’s) and suggest adjustment of standardized methods for particular products and/or problems.
• Communicate project progress, findings, and conclusions to stakeholders to ensure awareness and timely actions, with guidance from the team lead or manager.
• Other tasks/duties as assigned by Team Lead/ Manager

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Dealing Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Executing analytical procedures on related business areas as required.
• Exploring new ways of improving the existing procedures continuously.

• Working closely with the senior team on trade supervision and risk strategy alignment.

• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• 1-3 years of relevant work experience in financial services.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

• Lead and implement digitalization projects across the organisation, ensuring alignment with business goals.
• Design, develop, and maintain PowerBI dashboards and reports to provide real-time business intelligence.
• Analyse complex datasets to identify trends, patterns, and improvement opportunities.
• Work closely with stakeholders to gather requirements and translate them into technical solutions.
• Support integration of PowerBI with existing IT systems and databases.
• Provide training and guidance to end-users on PowerBI functionalities and best practices.
• Stay updated with the latest digital tools and trends to recommend enhancements.
• Carry out any other duties as may be assigned by their superior.

• Design, develop, and maintain PowerBI dashboards and reports to provide real-time business intelligence.
• Analyse complex datasets to identify trends, patterns, and improvement opportunities.
• Work closely with stakeholders to gather requirements and translate them into technical solutions.
• Support integration of PowerBI with existing IT systems and databases.
• Provide training and guidance to end-users on PowerBI functionalities and best practices.
• Stay updated with the latest digital tools and trends to recommend enhancements.
• Carry out any other duties as may be assigned by their superior.

• Identification and delivery of relevant GFS R2R related tasks and provide progress updates, risks / mitigants to the Finance GFS delivery lead, R2R Leads, and other stakeholders
• Work with GPOs to set up and transfer to Experian systems and processes and close down legacy system / processes - for the following:-
  • General Ledger, Cash Management, Fixed assets & Leases, Intercompany rules
  • Provide access and training to Acquired Entities’ Finance Team, for Experian Accounting Systems
  • Create and agree Post integration plan, collaborating across the different functions, update stakeholders with progress, issues and decisions
  • Assist & improving team operating rhythm through Empower+ operation maturity framework

• Lead the end-to-end set-up of IT infrastructure at the new Malaysia manufacturing plant – including network, servers, end-user compute, printing and meeting-room technology – ensuring alignment with XP Power’s global IT standards.
• Deploy, configure and support the technology stack for the site, including Microsoft 365, Azure, Active Directory and Intune – onboarding new employees and managing identity, access and device compliance.
• Partner with the global SAP team on the S/4HANA roll-out and day-to-day operation at site, acting as the local IT point of contact for shop-floor integration and manufacturing technology issues.
• Provide hands-on support for manufacturing IT assets including automated test equipment, label printers, handheld/PDA scanners and other shop-floor devices, minimising downtime and protecting production output.
• Act as the first responder for all IT issues during the plant’s start-up phase – troubleshooting hardware and software, provisioning users, configuring networks and escalating to global IT where appropriate.
• Implement and maintain IT security, data protection and compliance controls in line with corporate policy, covering endpoint security, user access management, backups and disaster recovery.
• Manage local IT vendors, telecommunications providers and managed service partners, owning the site IT budget, capital plan and asset lifecycle.
• Recruit, develop and lead the local IT team as the site grows – building a sustainable support capability and establishing processes that scale with the plant.

• Perform end to end AR process: specialized in billing process especially on customer invoicing either manual or automate
• Perform reconciliation and procession of invoice(s) into Oracle. Including: ensuring the invoicing accurately reflects as per the contracts/usage/billing request/SO
• Prepare customer aging report and other AR related reports
• Dealing with interface billing reconciliations, balance sheet through P&L reconciliation
• Perform and support month end close activities
• Accountable and responsible for the quality, accuracy and timely delivery of billing process in accordance to the defined SLAs/KPIs
• Work closely with the sales operation team and cross functional organization to resolve and support customer billing process, issues and/or inquiries
• Ensure compliance to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or SLA/MSA
• Liaise with the auditors, tax authorities and regulatory authorities as required for the countries served in GFS and Business
• Full support to O2C global initiative in UAT, migrations, scope expansion, standardization and/or data mapping or cleansing
• Support the assigned project (Acquisitions and Mergers, Divestment (when required)
• Undertake special assignments, ad hoc functions, and other duties as and when requested by the line manager
• Handle high complexity billing process

Application Development (60%)

• Assist in developing and maintaining manufacturing applications using .NET Core and related frameworks
• Support bug fixes and minor enhancements to existing production systems
• Write clean, maintainable code following team standards and best practices
• Participate in code reviews to learn from senior developers

Collaboration & Learning (25%)

• Work with cross-functional teams (Manufacturing, Quality, Operations) to understand business requirements
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives
• Shadow senior developers during requirements gathering and technical design sessions
• Contribute to technical documentation and knowledge base articles

Technical Support (15%)

• Help troubleshoot application issues reported by manufacturing users
• Assist in testing and validation activities before production deployments

Job description

Review journal entries to ensure journals booked are validated/ substantiated in accordance to company Journal Policies. Collaborate with GL Analyst in understanding the journal's supporting evidence & approval.
• Support & coordinate HFM related task from region perspective, including error validation, coordinate on half year/year end disclosures per Group timeline.
• Support GL Analyst in rectify issues or enquiries pertaining to GL transactions within the entities supported.
• Organize and host balance sheet review calls with stakeholders (FC, FD, FBP, FP&A, HR, etc) to review & form action plan on aged items >90days and irregular/material open items. This includes challenging on validity of these items.
• Collaborate with stakeholders and sub-module functions (FA, AP, AR, IC, CM) to execute the action plan to clear these items to ensure a clean balance sheet position, escalate to manager or senior leaders if required
• Review month end balance sheet reconciliation file on monthly basis, ensure correct support documentation, reconciling items & action plan entered & completed correctly by the reconciler.
• Understand and ensure compliance with Experian policies and be the first line of defense/ Gatekeeper of the books.
• Provides guidance to team members, advising team on any matters arising from GL process
• Ensure stakeholders queries are attended to and resolved in a timely, responsible and proactive manner
• Ensure GL team key metrics are met & maintained, e.g. reduce aged open items & maintained the quality of month end balance sheet reconciliation file.
• Continuously drive for improvement & streamline processes within General Ledger function.
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner

Job Title

Videography Consultant (Digital Videography)

Duration: February 2024 – Present

Role Overview

The Videography Consultant (Digital Videography) partners with internal stakeholders and leadership to deliver high‑quality, engaging video content that supports business objectives. This role is responsible for end‑to‑end video production, translating complex and technical topics into compelling visual stories, while ensuring alignment with global brand standards.

Key Responsibilities

• Partner with internal departments to review, refine, and shape video storylines, advising on production feasibility and proposing creative enhancements.
• Collaborate closely with the Leadership Team to align video storytelling with organizational goals, strengthening the clarity and impact of internal communications.
• Produce, direct, and deliver over 60 internal videos, transforming technical or complex subjects into engaging and accessible narratives.
• Manage end‑to‑end creative execution, including concept development, storyboarding, motion design, animation, filming, and post‑production.
• Ensure all video content adheres to global brand guidelines and maintains a consistent visual and narrative standard.
• Continuously improve production workflows to increase delivery speed and efficiency, while sharing best practices and creative guidance with colleagues.
• Provide occasional graphic design support to internal teams, including mockups, digital banners, and presentation enhancements.

Skills & Expertise

• Strong expertise in digital videography, video direction, and post‑production.
• Proven ability to translate technical information into clear, engaging visual stories.
• Solid experience in motion graphics, animation, and storyboarding.
• Strong stakeholder management and collaboration skills, including working with senior leadership.
• Demonstrated ability to manage multiple projects while meeting deadlines and quality standards.
• Working knowledge of brand governance and applying global brand standards across creative outputs.

Key Outcomes

• Clearer, more engaging internal communications through effective video storytelling.
• High‑quality video and motion content delivered efficiently and consistently.
• Improved creative workflows and raised overall creative quality across teams.

• Own Data Science solutions for client requests and provide initial recommendations for complex client raised issues.   

• Support Internal and External Clients with the understanding of Data Science design and methodology.  

• Accompany senior leaders meet with clients to understand business needs and help offer innovative solutions.  

• Work on creating innovative solutions, use cases, proof of concept and prototypes by exploring diverse data sets using tools such as Python.  

• Understand Nielsen products and services to suggest innovative solutions for client challenges.  

• Collaborate with other Data Science team units.  

•  Automate and develop solutions for existing processes.  

•  Innovate and create out of the box solutions by leveraging large and diverse data sets and state of the art technologies. 

About you  

You have dabbled in data. You have perused Python. And you have the communication chops to translate it all into conversation or presentations. While you have worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to detail. You know what is happening in big data and you are ready to influence what is next.  

JDE Global Operations ensures the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. Global Operations manages Coffee & Tea sourcing, procurement, manufacturing, supply chain (warehousing, logistics and distribution) and planning processes and ensures optimal alignment between demand and supply at a regional / global scale, taking into account efficiency, required flexibility, security of supply and considering costs, working capital, quality levels, service levels, company and society values. 

The Operations Finance function supports the Operations strategy and business activities as a business partner working closely with business and functional leaders to drive improved performance, while facilitating transparency of financial performance across the organization:  

• ensure business decisions are grounded in sound financial analysis and endure processes that drive robust financial challenge and accountability.  

• provide analysis and insight for management to prioritize the allocation of resources to areas where value can be created 

• ensure the company keeps continuous focus on compliance, control and risk management to manage the company’s (financial) risks and meet the requirements of governmental and other regulatory bodies, as well as the internal guidelines, e.g. the Combined Business Model (CBM). 

The APAC region is on an exciting journey completing the integration of Super Group entities into JDE, with a clear evolution towards a specific CBM model. The standard reporting model splits Operations and Manufacturing Units reporting from Marketing & Sales Units reporting. The Asia Regional Hub for the Operations and Manufacturing Units will be in Malaysia.   

The position will be responsible for Controlling Analysis in Operations. 

Support the creation and execution of the financial planning and control cycle, resulting in periodic reporting and analyses and building a solid basis for business decision taking. Provide thorough result analyses (coverage costs and materials used analyses) that can be used for performance improvement of the factory or procurement and supply chain functions.

The Controlling Analyst in Operations will provide support to the Plant, Procurement and/or Supply Chain in the following way: 

1. Actual: Support operations financial closing & reporting. Provide timely and accurate cost analysis (Manufacturing, Procurement, Supply Chain). Take the lead on in-depth actual variance analysis around purchase prices, material productivity and conversion costs. Support the preparation of the MMR report and the collection of Key Performance Indicators. Conduct regular reviews with budget owners, for example the Maintenance, HR and Purchasing departments and/or with other key stakeholders, by being their business partner and guiding them towards excellence in costs. 

1. Budget: Identify business opportunities in material productivity increase and conversion cost reduction. Calculate cost productivity projects. Support the annual budget and the standard cost price preparation, by ensuring that all inputs are processed correctly and in line with the timelines.  

1. Investments and Assets: Collaborate in the CAPEX / Management Investment Council (MIC) processes for the factory and follow up spending with project leads. Prepare and calculate Capital Expenditure Requests. 

1. Compliance: Support controls related processes and ensure alignment with global and regional policies and operations governance rules. 

1. Operating Working Capital (OWC): Support the delivery of OWC objectives on inventory optimization, payment terms extension and supplier financing. 

1. Projects: Be part of cross-functional projects, such as calculations of NPDs and continuous improvement initiatives, for example Kaizens, in the factory. Execute ad-hoc analyses for business needs and/or pro-actively. 

The role will provide critical business support to Operations through dependable data analysis and thereof derived actions, as well as play an important custodian role, ensuring that full compliance, controls and policies are properly applied. 

We’re looking for an IT Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As an IT Lead at Double Eleven, you’ll own the delivery of secure, reliable, and efficient IT services, supporting our office teams and remote workers. You’ll manage end-user support, infrastructure, and security systems, work closely with engineering and leadership, and ensure IT policies and processes balance security with practical day-to-day use. You’ll lead incident response, manage vendors, and continuously improve systems to reduce risk, drive efficiency, and enable the whole studio to thrive.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

What you’ll be doing

• Lead the secure, reliable and efficient delivery of IT services across Double Eleven, supporting a Middlesbrough HQ and Kuala Lumpur studio alongside our remote workers
• Oversee end-user IT support, including device management and onboarding/offboarding processes
• Maintain and support core infrastructure, productivity platforms, and systems used across business and engineering teams
• Ensure effective identity and access management, alongside robust security controls across company systems
• Own and manage endpoint security, contributing to incident response when required
• Support engineering workflows by maintaining access, tooling, and governance across source control and build systems
• Contribute to incident management, operational resilience, and disaster recovery planning
• Build and manage relationships with IT vendors and third-party service providers
• Work closely with Engineering and Studio Leadership to ensure IT services are stable, secure, and scalable
• Implement and maintain IT policies, governance, and operational processes that enable secure, effective day-to-day operations
• Continuously identify opportunities to improve systems, reduce risk, and enhance service delivery

What we’re looking for

• Proven experience managing IT operations within a modern, security-focused environment
• Experience leading and developing people, with the ability to support, guide, and grow a team
• Strong knowledge of identity and access management (IAM), including least privilege, MFA, and SSO (e.g. Google Workspace, Microsoft 365)
• Hands-on experience with endpoint security and EDR platforms 
• Familiarity with virtualisation technologies (e.g. XCP-ng or similar)
• Experience working with containerised environments such as Docker
• Understanding of Git-based source control systems and developer tooling
• Exposure to CI/CD pipelines and build environments
• A practical, security-first mindset, able to reduce risk without blocking delivery
• Strong sense of ownership, proactively identifying gaps, improve systems, and follow through to completion
• Clear and transparent communicator, particularly during incidents and periods of change
• Confident handling of IT incidents, with structured and calm approaches to investigation and resolution
• Collaborative approach, ability to work effectively with both engineering and non-technical teams
• Ability to design and implement pragmatic IT processes and governance that translate policy into day-to-day operations

 Qualifications

•  All relevant qualifications considered

What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com 

We are seeking a passionate and highly motivated AI Intern to support our artificial intelligence and machine learning initiatives. In this role, you will work alongside experienced data scientists, engineers, and product teams to help design, build, and test AI-driven solutions that enhance business performance and user experience.

This internship is ideal for students or recent graduates eager to gain hands-on experience in real-world AI development, research, and analytics.

Key Responsibilities

• Assist in developing, training, and evaluating machine learning and deep learning models.
• Clean, preprocess, and analyze structured and unstructured datasets.
• Support the team in building prototypes and proof-of-concept AI solutions.
• Conduct literature reviews on the latest AI/ML techniques and tools.
• Collaborate with cross-functional teams to understand business problems and propose AI-driven solutions.
• Document model development processes, workflows, and performance results.
• Assist in automating tasks using Python, AI APIs, or visualization tools.
• Participate in team meetings, brainstorming sessions, and sprint review

Financial Reporting & Analysis

• Support monthly regional reporting and consolidation, including revenue, cost, and margin analysis.
• Prepare variance analysis (Actual vs Budget vs Forecast vs Prior Year) with clear and structured commentary.
• Assist in identifying key performance drivers, trends, and anomalies.
• Support coordination of month-end close activities with country finance teams.

Forecasting & Pipeline Tracking

• Support monthly forecast cycles and annual budgeting processes.
• Maintain and update pipeline tracking and revenue forecasts in collaboration with finance partners and business teams.
• Assist in validating forecast assumptions and ensuring consistency across markets.
• Support consolidation of market-level forecasts into regional views.

Data, Reporting & Process Support

• Maintain and update financial models, templates, and reporting files.
• Support development of dashboard reporting and data visualisation outputs.
• Perform data validation, reconciliation,
  and integrity checks.
• Assist in improving reporting efficiency through automation (Excel, Power Query, etc.).

Business & Project Support

• Work with finance partners and project teams to collect financial inputs and track performance.
• Support tracking of project revenue, WIP, and margin trends.
• Assist in maintaining governance documentation and audit readiness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Breakthrough on cost reduction and optimization methodology & process through big data analytic/4IR such as House of Cost, Cost Entitlement/Zero Based Budgeting, VPT
• Successfully achieve short & long-term cost management goal for assigned area (SDSM SiP / SSD Operation)
• Perform cost related analysis to identify continuous cost improvement opportunities
• Report weekly/monthly/quarterly actual cost performance such as Factory MVA/ Cost Avoidance/ Cost saving/ Cost ownership
• Monitor & drive Cost Reduction/Avoidance projects happen per planned timeline, within cost budget and meet the cost saving target
• Attend management meetings, communicate with stakeholders, and hold team responsible for cost efficiency
• Best Practice sharing among Cost Control team in order to achieve better cost efficiency in FBE