Total 92 e commerce operations manager job vacancies in Others category in Malaysia

Moomoo is an innovative investment and trading platform that is dedicated to empowering global investors with user-friendly yet powerful tools, data, and insights. Our mission is to transform the investment journey into a more accessible and enriching experience for individuals at all levels of trading expertise. We recognize that investing is a long-term journey, and that’s why we equip our users with a robust suite of features including real-time market data, advanced technical analysis tools, and comprehensive order book data. By prioritizing transparency, innovation, and community, we strive to deliver an exceptional investment experience tailored to the unique needs of each investor. As a leading player in the financial services industry, we invite enthusiastic and driven individuals to join our team as interns. This internship offers a unique opportunity to gain firsthand experience in the financial technology sector while working alongside industry professionals in a collaborative environment. As an intern at Moomoo, you will contribute to our mission of unlocking financial potential for investors and gain invaluable insights that can shape your future career in financial services.

Responsibilities

• Assist in planning, organizing, and executing events (e.g., product launches, roadshows, pop-up events, internal events)
• Conduct market research to identify trends and competitor analysis.
• Assist in daily operations of retail stores
• Provide customer service support during peak hours or campaigns

• Currently pursuing a degree in Finance, Economics, Business, or a related field.
• Strong analytical skills with a keen interest in financial markets and investment strategies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with financial analysis tools and software is a plus.
• Ability to work collaboratively in a team-driven environment.
• Eagerness to learn and adapt in a fast-paced and dynamic setting.

Job description

Role Summary:

The APAC Revenue team is responsible for the consistent application of global accounting policy for revenue and contract costs, by implementing and maintaining processes and controls to ensure that all associated accounting and forecasting is 100% compliant. This includes a mix of updating contract data for revenue recognition as well as billing and conducting a range of monitoring and review activities to identify any anomalies. Driving process standardization and Revenue Recognition tools new features implementation is key to success.

The APAC Revenue Manager will report to EMAP Regional FP&A, APAC Revenue & Cost Senior Manager in Malaysia and manage a team of 9. On a day-to-day basis he/she will work closely with the APAC Market Controllers and Finance team, Revenue tools team and as well as with Group Revenue Recognition Managers and Global Process Owner who are responsible for the relevant global and/or regional compliance activities.

Essential Duties and Responsibilities:  

Supporting the implementation and maintenance of global processes and controls to ensure that all revenue and contract cost accounting is compliant with the relevant global policy; as well as ensuring the appropriateness of the key technical accounting judgements being made in APAC. 

The role will liaise with a variety of stakeholders, which are likely to include: 

• Regional Financial Controllers
• Finance Business Partners
• Revenue Recognition tools team
• Members of the Sales function
• Revenue Accounting teams within GFS and Regions
• Other members of the global finance organization responsible for revenue or contract cost accounting and forecasting

Key Responsibilities

·       Managing APAC revenue recognition and direct cost (contract cost/data cost).

·     Responsible for revenue recognition compliance, reporting processes and thought leadership, ensuring that the relevant requirements are clearly designed, documented and communicated to all relevant parties. This will include ensuring there are clearly defined Market inputs and determining the appropriate timeline.

·       Manage revenue /direct cost month end close, forecast and reporting activities.

·       Ensure revenue transactions are compliant with Group policy, are suitably documented/evidenced and (where appropriate) monitored at appropriate intervals.

·       Work closely with Revenue tools team to improve system accuracy and adoption.

·       Review and improve end to end revenue processes (contract management, system processing, billing process). 

·    Provide day-to-day support and guidance to the team, ensuring that the global agenda and guidance is clearly understood and that any exceptions or anomalies are identified at an early stage.

·       Examples of activities supported across the team will include:

ü  the delivery of standard global processes and tools for revenue recognition and contract cost accounting

ü  the revenue recognition policy compliance process

ü  training for specialist revenue recognition teams

ü  liaison with and support of both internal audit and external auditors

ü  ensure adequate financial controls are in place to meet the company’s compliance and data security standards.

ü  deliver to key deadlines and key metrics that are critical to Experian

ü  ensure the GFS works within a robust and effective internal control and governance framework to ensure all underlying accounting activity is accurate

·      Identify continuous improvement, outlining ways in which global processes could be streamlined and efficiencies obtained across the GFS 

·      Drive the diversity agenda ensuring that all employees are respected, valued and welcomed. 

·      Accomplishes HR objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; employees; communicate objectives and follows up; evaluates performance and recommends actions related to all his/her direct reports.

·       Develop a high performing team, with clear progression and succession plan.

More About you: (Job requirement)

·       Substantial and demonstrable experience in a Leadership role with people management skills within a global organization.

·     A results-focused, hands-on individual, with an analytical mindset and a track record of developing and implementing new processes and controls – all delivered with a strong Customer and Service focus.

·       A proactive approach to providing updates & feedback to more senior members of the team.

·       Strong Interpersonal & Communication skills – oral and written – particularly in a multi-national environment:

·       Able to communicate across all levels of an organization.

·       Able to influence a broad range of stakeholders within the finance community.

·       A strong courage of conviction, particularly in times of technical ambiguity and/or when under challenge from stakeholders.

·    IFRS accounting experience and technical knowledge – preferably related to IFRS 15 (or equivalent) and/or a background of providing sound technical accounting judgement.

·       Deep knowledge/awareness of the Experian finance systems, especially those relating to revenue accounting, forecasting & Group financial consolidation.

·       Good understanding of the Experian global business and its various products and services

Job description

The Record to Report (RTR) Manager is responsible for designing, implementing, and monitoring internal controls within the broader R2R (Intercompany, Cash Management, Fixed Assets & Leases, General Ledger) and Financial Controllership (Statutory & Tax Reporting and Finance Controller) processes, systems, and teams. Working closely with all R2R functional teams and partnering RTR Balance Sheet Controls Manager.

Role overview and scope:

-       Working with area functional leads to identify, initiate and manage actions to mitigate risks and strengthen controls, including issues identified through audits and other internal processes.

-       Responsible for ensuring risks are profiled and captured in the risk registers and updated if risk events occur; supporting incident reporting process and managing root cause analysis of issues and incidents, identifying and implementing controls improvements.

-       Partnering to functional leads to drive culture of risk awareness and proactive controls within the business. Achieve risk reduction, efficiency and controls targets for the organisation.

-       Addressing opportunities for process improvement initiatives (e.g. standardisation and automations) to ensure controls strengthening and improvement programmes while leveraging available finance systems, data and resources.

-       Working closely with area functional leads on internal audits preparation, coordination and communication following up on audit reports and actions with area functional lead; serve as the primary contact for external audits

-       Considering new risks and controls with scope expansion, integration or transformation projects; lead, guide, and strengthen controls implementation as part of controls adoption.

-       Driving global consistency and adoption of best practices in respective functional area

(1) Program & Transformation Management

• Lead the planning and execution of large-scale COE transformation initiatives across multiple regions and functions.

• Drive end-to-end program management, including: initiative planning, cross-functional alignment, milestone tracking, risk management, launch readiness, post-launch hypercare stabilization

• Ensure successful delivery of initiatives such as: footprint management across COE and BPO teams, operational harmonization across regions, large-scale process transitions and team migrations.

• Drive accountability across stakeholders to ensure timelines, deliverables, and operational outcomes are met.

(2) Operational Design & Process Standardization

• Support the design and implementation of scalable operational frameworks and standardized processes across the COE.

• Work with operational leaders to: identify inefficiencies or operational gaps, define improved operating models, implement governance structures.

• Ensure new processes are operationally viable, scalable, and aligned with regional operational needs.

(3) Stakeholder & Cross-Functional Management

• Act as a key coordination point across multiple operational functions, including Operations, Workforce Management, Product, OPEX, Training, and BPO partners.

• Facilitate alignment across stakeholders to: resolve operational blockers, drive decision making, ensure consistent execution across teams and regions.

• Communicate program updates, risks, and outcomes clearly to leadership and key stakeholders.

(4) Performance Monitoring & Operational Insights

• Track and analyze operational performance during and after transformation initiatives.

• Use insights to identify improvement opportunities and support data-driven decision making.

(5) Change Management & Launch Readiness

• Support the successful rollout of new operational models by ensuring strong change management and launch readiness.

• Coordinate with relevant teams on: communications planning, operational readiness, training alignment, stakeholder enablement.

• Ensure teams are well prepared to adopt new processes and operating models.

• Ensure transparency and alignment across large-scale transformation initiatives.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

As a licensed Reinsurer, General Insurer and Takaful Operator by the Labuan Financial Services Authority (LFSA), an approved Financial Adviser and Islamic Financial Adviser by Bank Negara Malaysia (BNM), and a licensee of the Australian Financial Services License by the Australian Securities and Investments Commission (ASIC), PolicyStreet is able to underwrite, customize policies, and provide unbiased advice to its clients and partners worldwide.

WHY POLISEA RE?

Polisea Re is the a+ RAM-rated reinsurance arm of PolicyStreet Group, designed to unlock protection capacity by converting fragmented micro-risks into institutional-grade portfolios.

You will gain exposure to:

• Embedded and specialty insurance programs across Southeast Asia
• Data-driven underwriting models for digital platforms
• Cross-border insurance structuring with global partners

This role offers a rare opportunity to help shape next-generation underwriting models for the digital economy.

ABOUT THE ROLE:

We are seeking a Senior Underwriting Manager to drive portfolio underwriting, program structuring, and risk evaluation across Polisea’s growing embedded and specialty insurance portfolios.

You will work closely with insurers, reinsurers, brokers, and platform partners across Southeast Asia, translating commercial opportunities into disciplined underwriting decisions.

The role will also evaluate opportunistic property & casualty underwriting opportunities aligned with Polisea’s portfolio strategy.

As Polisea Re scales, you will help build underwriting frameworks, portfolio governance, and future underwriting capabilities.

WHAT YOU’LL DO:

Portfolio Ownership & Risk Management

• Own underwriting performance across assigned portfolios.
• Monitor loss ratios, exposure accumulation, claims trends, and pricing adequacy.
• Take corrective underwriting actions when portfolio performance deviates.

Program Structuring & Deal Support

• Partner with Business Development to evaluate new underwriting opportunities.
• Assess treaty, facultative, and specialty program portfolios.
• Structure underwriting programs that balance growth, pricing adequacy, and capital efficiency.

Pricing & Risk Assessment

• Work with pricing, actuarial, and analytics teams to evaluate exposures.
• Develop underwriting guidelines for emerging risks including:
• embedded insurance
• specialty digital risks
• parametric programs
• non-traditional insurance models

Product & Program Development

• Support development of new insurance programs and underwriting structures.
• Collaborate with product, analytics, and claims teams to ensure scalable program design.

Underwriting Governance & Frameworks

• Ensure underwriting decisions align with internal guidelines and regulatory requirements.
• Contribute to portfolio monitoring frameworks and underwriting governance.

Market Engagement

• Engage with insurers, reinsurers, brokers, MGAs, and partners.
• Support underwriting discussions during commercial negotiations.
• Position Polisea as a trusted risk partner in emerging digital ecosystems.

WHAT WE EXPECT OF YOU:

• 5–8 years of underwriting experience in general insurance, reinsurance, specialty lines, or InsurTech programs.
• Strong understanding of underwriting principles, portfolio management, and loss ratio drivers.
• Experience evaluating non-standard risks, policy wordings, and pricing assumptions.
• Ability to analyse exposures, claims trends, and data insights.
• Comfortable working cross-functionally with BD, actuarial, analytics, product teams.
• Experience in treaty, facultative, or program underwriting is a plus.
• Commercial mindset with strong risk discipline.
• Interest in embedded insurance, digital distribution, and emerging risk models.

About Us

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

As we expand in Malaysia, we are looking for a Senior Manager, Affiliate Partnerships to lead and scale our affiliate and strategic partnerships program.

The Role

As a Senior Manager, Affiliate Partnerships, you will be responsible for building, managing, and optimizing affiliate and partner ecosystems to drive customer acquisition and revenue growth. You will work closely with marketing, product, and sales teams to develop high-impact partnership strategies.

What You’ll Do

• Develop and execute the affiliate and partnerships strategy for Malaysia
• Identify, onboard, and manage key affiliate partners (publishers, influencers, networks, aggregators)
• Drive performance marketing initiatives through CPA, CPL, and revenue-share models
• Build strong relationships with strategic partners to unlock new growth channels
• Monitor, analyze, and optimize partner performance using data-driven insights
• Collaborate with internal stakeholders (marketing, product, sales) to align partnership initiatives
• Negotiate commercial terms, contracts, and partnership agreements
• Ensure compliance with brand guidelines and regulatory requirements
• Track KPIs and prepare regular performance reports for senior leadership

What We’re Looking For

• 6–10+ years of experience in affiliate marketing, partnerships, or performance marketing
• Proven track record of scaling affiliate programs and delivering measurable growth
• Strong network within affiliate ecosystems (publishers, networks, agencies)
• Experience in fintech, payments, e-commerce, or digital platforms is highly preferred
• Strong analytical mindset with experience using tracking and attribution tools
• Excellent negotiation and stakeholder management skills
• Ability to work in a fast-paced, high-growth environment
• Strong communication skills in English (additional local language is a plus)

Nice to Have

• Experience managing regional or multi-market affiliate programs
• Familiarity with platforms such as Impact, CJ Affiliate, or similar
• Experience working with influencers, content partners, or KOL ecosystems

We are looking for an experienced Marketplaces Manager  to lead and drive marketing efforts, foster strategic partnerships and drive brand growth in the Asia region.

As Senior Sales Manager, Small Medium Business, you will be part of the Small Medium Business sales organization in NielsenIQ APAC and will collaborate with the respective market Sales Team to generate revenue for the products you assigned for Small and Medium Clients in your respective market. To be successful in this role, you need to have a proven track sales record. You will be a team player that has a strong bias for action, and an ability to ‘find a way’ to overcome barriers and challenges. As we are a global organization, you will build networks, and work on assignments and opportunities across borders, which will require strong written and verbal communication skills.  Existing/Previous knowledge and exposure to NielsenIQ retail measurement data will be a plus.

Responsibilities

Commercial Leadership

• Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset;
• To drive and champion a sales and growth mindset within the organization;
• To develop a sales strategy and go-to-market execution plans, with a focus on growing revenue in new clients along with former NielsenIQ clients;
• To build and empower a team that is accountable for the delivery of business goals and targets.
• To develop the right offerings for SMB, the affordable price points to penetrate SMB clients

Financial Acumen

• Own and manage SMB P&L in your respective market, delivering revenue and EBITDA targets;
• To build and deliver the SMB annual operating plan, achieving revenue and cost targets;
• To manage the ongoing pipeline management, sales forecasts & sales meetings.

Client Leadership

• Build SMB client prospect database
• Segment SMB clients by their data expertise & need state, to define relevant solutions that address their needs/ pain points
• Work with Marcom to develop compelling content and campaign specifically for SMB, to build awareness and generate qualified leads
• Actively engage with clients & taking ownership;
• Be the voice of SMB client into NIQ, and the voice of NIQ into the client;
• To ensure client centricity and satisfaction.

Be an Ambassador

• To represent the NIQ brand in the SMB market, participating in external events and professional speaking engagements;
• To be a role model internally, participate in company events and activities

WHAT YOU’LL DO

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.  

You will:  

→ Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products .  

→ Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.  

→ Manage team planning, scheduling, and ensure seamless opening and closing routines. 

 → Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.  

→ Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.  

→ Represent yourself and the brand positively during all customer interactions.  

WHO YOU’LL WORK WITH  

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role —from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers —contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.  

WHO YOU ARE  

We are looking for people with…  

→ Experience in retail management and operations.  

→ Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.  

→ Expertise in sales planning, analysis, and follow -up, using customer -centric tools and reporting. And people who are…  

→ Strong and confident leaders who inspire, coach, and develop their teams with integrity. → Thriving in collaborative, dynamic environments, with a solution -focused mindset.  

→ Motivated to create great customers experiences while promoting and selling our products.  

→ A keen interest in fashion trends, commerciality, and competitor insights to drive sales.  

→ Effective communicators, creative, and curious.  

→ Flexible, analytical, and achievement -oriented, with the ability to manage statistics and work with numbers.  

WHO WE ARE H&M  

Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

WHY YOU’LL LOVE WORKING HERE  

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  

JOIN US  

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

We are seeking a highly motivated and detail-oriented individual to join our team in the Business Process Management & System Projects function. The role offers an exciting opportunity to work on process improvement initiatives, digital transformation, and system implementation projects that drive efficiency and innovation across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITES: 

• Perform product setup for NPI builds, including MES configuration and routing creation via Engineering Change Management.
• Provide PDM NPI related troubleshooting and issue resolution.
• Act as key user and SME for MES and PDM NPI processes, supporting functionality enhancements and process improvements.
• Consolidate and align PDM NPI enhancement requirements across operations, IT, and stakeholders.
• Drive design, development, and deployment of SAP & MES solutions to improve process efficiency, traceability, and data accuracy.
• Support end-to-end project execution and system enhancements through cross-functional collaboration, including requirements, testing, training, and change management.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

We all know that malls are more than a place to shop.

At Ikano Centres, we also believe your work is more than a job.

About the job

The Leasing Manager delivers sustainable sales and income growth for our shopping centres by securing attractive, profitable, and sustainable leasing of rentable space. Furthermore, will continuously promote Ikano Centres as a preferred landlord for new and existing tenants.

Your assignment

• Deliver the best possible lease deals by reaching or exceeding pre-defined commercial goals through negotiation strategy;
• Contribute and participate in Leasing Strategies, Business Plans, Budget and Rent Rolls setting;
• Follow up Yearly Lease Plan in accordance with assigned brands and implement from negotiation until the execution of tenancy agreement (new and renewal);
• Work alongside the Leasing Category Manager in conducting strategic negotiations with tenants;
• Constantly search on the market, initiate and deliver new brands which are most relevant to the shopping centre lease strategies;
• Plan and implement effective leasing strategies to achieve the desired tenant mix and income;
• Monitor tenant’s business activities and prepare reports or recommendations that support decision-making;
• Establish and maintain good and long-term relationships with tenants for sustainable business cooperation as a preferred landlord.

Job Summary

We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.

Key Responsibilities

• Assist in processing daily deposits and withdrawals
• Monitor transaction status and ensure timely updates
• Support reconciliation between payment systems, CRM, and internal records
• Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
• Liaise with internal teams for issue resolution
• Help maintain accurate records and documentation of payment activities
• Support escalation handling and follow-up on pending cases

What You Will Gain

• Hands-on experience in payment operations
• Exposure to real transaction systems and reconciliation processes
• Opportunity to work in a fast-growing and dynamic environment
• Potential for full-time conversion based on performance

• Bachelor in Finance, Business, Economics, or related fields

• Strong attention to detail and good analytical skills
• Good communication skills in English; Mandarin is an advantage
• Proficient in Microsoft Excel
• Responsible, proactive, and willing to learn

Preferred Qualifications (Adding point)

• Experience handling data, reconciliation, or operational tasks

Get to Know the Team

• The Malaysia Safety team supports Grab's business markets and operations in Malaysia and is responsible for all safety-related aspects of the platform. Through development and progress to the business processes, and products, we are committed to making Grab safer every day as it becomes the everyday super-app in the region. As a team, we also help influence the strategic direction of the company by supporting the top management with safety insights and advisory.
• If being always on the move excites you, this is the role for you. You will work on multi-dimensional and projects, with our teams and external partners to solve real-time issues, to deliver the safest experience for all our users on our platform.

Get to Know the Role

• Steer management teams along with our safety mission and principles
• Develop internal and external user safety processes

The Critical Tasks You Will Perform

As a Safety Assistant Manager, you'll have two main areas of focus:

• You are responsible for tracking, analyzing, and presenting data, as well as monitoring the safety numbers in Malaysia to benchmark our safety performance and standards.
• You will support the team in the operationalization of new technological and product developments that are rolled out to enhance the safety of our users - from drivers to passengers, merchants to eaters.
• You will support the team's projects and partnerships that are aimed to develop early preventive measures to improve our safety standards and shape the safety culture of the community.
• You will support and understand the country's goals to provide customized safety advisory and solutions, with the ultimate goal of steering management teams along with our safety mission and principles.

We are seeking an exceptional Rooms Division Manager to lead and elevate all room‑related operations at our luxury resort. This role ensures flawless guest experiences, adherence to LQA standards, and world‑class operational excellence across Front Office, Housekeeping, Guest Relations, and related departments.

• Champion outstanding guest relations, ensuring all enquiries, requests, and concerns are handled with exemplary professionalism.
• Guarantee personalized VIP and long‑stay guest experiences, including personal welcomes and seamless check‑ins.
• Maintain a highly visible presence during peak service hours, ensuring service delivery aligns with LQA benchmarks, brand standards, and luxury positioning.
• Conduct regular room and public area inspections, ensuring adherence to cleanliness, maintenance, and brand standards.
• Keep current with promotions, operational communications, and market trends to anticipate guest expectations and elevate service quality.
• Foster proactive guest engagement to strengthen public relations and enhance overall satisfaction.
• Ensure all Rooms Division services operate with efficiency, courtesy, and consistency, strictly aligned with the Operation Manual, Brand Standards, and LQA standards
• Serve as the Rooms Division representative on the Executive Committee, contributing to strategic planning and cross‑departmental coordination.
• Continuously assess and refine operational procedures to drive world‑class standards and exceptional guest experiences.
• Collaborate closely with Sales, F&B, and other departments to manage groups, VIPs, and FIT arrivals seamlessly.
• Work with the Sales Manager on demand management, booking optimisation, and conflict resolution.
• Provide detailed room sales reports, forecasts, performance insights, and recommendations for revenue improvement.
• Strengthen relationships with travel agencies, business partners, and key stakeholders to drive business opportunities.
• Conduct thorough inspections of guest areas to ensure impeccable resort presentation.
• Lead regular divisional meetings to ensure alignment, coordination, and operational excellence.
• Maximise room sales and revenue through strategic inventory and availability management.
• Drive a sales‑oriented culture within Front Office teams, ensuring all colleagues understand revenue opportunities.
• Communicate transparently with senior leadership on risks, opportunities, and departmental performance.
• Oversee the development and regular updating of the Departmental Operations Manual, ensuring all policies and procedures remain current and effective.
• Lead the preparation of the annual Rooms Business Plan, aligning divisional objectives with hotel strategy and employee needs.
• Work closely with the Hotel Manager to prepare, manage, and optimise the Rooms Division budget, ensuring financial targets are met without compromising quality.

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies. The specialists on your team will possess an in-depth understanding of the unique risks associated with complex business structures, varied customer types and activities, and country-specific challenges, as well as the strategies required to mitigate these risks effectively.

In this leadership role, you will act as a vital connector between your operational team, which includes team leads and specialists, and Wise's senior leadership. This involves clearly communicating the overarching strategic objectives to your team and transforming these goals into actionable and pertinent directives that drive process optimization and performance improvement.

You'll be instrumental in aligning Wise’s overall mission and strategy with performance expectations, ensuring that your team’s efforts are efficiently strategized and executed for optimal success. This includes developing and owning a strategic roadmap spanning several quarters your team, enhancing processes, and cultivating a positive and empowering work environment. You will support your team’s growth and independence through comprehensive training, mentoring, coaching, delegation, and recognition.

As an experienced operations manager, you will design and implement customer-focused processes while maintaining a vigilant awareness of the risks inherent in the financial industry, specific product offerings, and regulatory requirements. Your approach will ensure that Wise's operations continually meet the expectations of our partners and regulatory bodies.

Job Responsibilities
 

• Leadership and people development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset. Manage and develop a high-performing team by role modeling success behaviors. Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies. Promote continuous improvement, knowledge sharing, and inclusion to empower your team to innovate and excel.

• Performance management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment. Refresh performance expectations to match business needs and address underperformance with clear action plans. Implement strong performance frameworks, provide actionable feedback, and ensure every team member operates efficiently.

• Operational management: In this role, you'll turn high-level plans into actionable changes and lead your team to success. You'll create phased implementation plans to minimize disruption and set clear metrics to track progress. Focus on optimizing team structure by managing recruitment and strategically placing staff. Continuously identify and address redundancies and inefficiencies. You'll develop scalable, compliant processes and collaborate with product and operational teams to enhance customer experience, boost automation, and meet financial and service goals. Strong data literacy is essential for analyzing complex data and making informed decisions. Governance is crucial; you'll escalate issues promptly, provide clear updates to senior leadership, and contribute to a customer-focused culture that balances regulatory objectives with excellent customer service.

• Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization

• Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties.  Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.

• Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.

• Planning and execution: Ensure operational area plans are set in place and provide insights to other stakeholders. Take full accountability in delivering, updating and making sure your area is making progress on their goals by measuring the effectiveness of the output of the team. There is a clear strategy within your domain that is connected with the wider organisational key objectives, including impactful OKRs and goals based on these plans, and being able to confidently present plans to varied audiences. 

• Stakeholder management and communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery. Partner with Product to support group objectives and advocate for customer success. Manage diverse relationships, anticipate issues, and share key insights. Engage stakeholders promptly and lead discussions effectively. Communicate clearly and tailor messages to the audience, using data to deliver impactful and concise messages. Adapt to diverse stakeholders with confidence, ensuring professional and effective interactions.